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Rick's Repair Heating and Cooling

Heating and Air Conditioning, Heating Oil, Natural Gas Lines

About us

Full service heating, air-conditioning and ventilation contractor. Heating and cooling demand service, preventative maintenance and new replacement. Providing solutions in an effort to give you the best indoor comfort that will fit you budget and lifestyle. We achieve this by employing quality trained technicians, installing high quality products and being open and honest with everyone that we encounter. Rick Schmelz started Rick's Repair with the desire to give customers an elite level of customer service. After thousands of satisfied customers Rick has decided to retire. He has entrusted Kyle Andres with his valued customer base and his intention is to continue with the same level of customer service and satisfaction.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Installation, service and maintenance of new and existing equipment. Priority service, free estimates annual maintenance contracts. Upfront pricing for service. Extended parts and labor warranties.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

5.014 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
7%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-14 of 14 reviews

Daniel O.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Have used Rick's Repair for 2 years running now. Kyle, the owner, is responsive, professional and straightforward. I highly recommend him.
Description of Work: Spring Tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanne P.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
This week we had our hearing system checked as part of the maintenance plan. It was a different person that who fixes our A/C, but he was just as professional and gave great explanations. Nothing needed attention at the time, but he explained what could happen as our unit ages and exactly how it was performing now - including numbers, which I forgot what they are for, but I know our number and at what level you would need some new parts.i feel this company is very trustworthy.
Description of Work: We had a problem with our A/C in the spring. I think it was Kyle that came out and fixed it. At the time it made sense to join their maintenance plan because it save us on our A/C repair and then we would have her heating checked in a few months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter T.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Kyle sent someone to our house within 90 minutes of us reporting the problem. I have used this company prior to Kyle taking over and have used it since the company changed ownership. They have always been responsive and professional. Prices are reasonable and I would highly recommend them to anyone with heating or AC needs.
Description of Work: AC was not working. Didn't know it until we got home late on a Friday evening.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Candace B.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Rick's Repair provides high quality, customer-centered service. Kyle and Darren are extremely knowledgeable in the most up-to-date technology and are quick to respond. They kept my 20-year-old system running as long as possible at the lowest cost and just completed the installation of a new system. Kyle worked with me for a year before the new system was installed to make sure my house had the needed insulation and updates to get the most out of my new system. Highly recommend!
Description of Work: Old system maintenance and new system installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel O.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Kyle was profession and courteous. I could not have expected more. There was a minor miscommunication regarding the price of the service, but Kyle honored the erroneous, lower price given over the phone. I will be signing up for their annual service plan.
Description of Work: Kyle performed a winter tune up and inspection of my HVAC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Lani U.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went exceptionally well. In the terms of the agreement for the buying our house the a/c and everything involving it was suppose to be cleaned. Kyle showed us how nasty the vents were and it had not been cleaned at all. He explained everything on what he was going to do and how things are supposed to look. He wore booties in the house and the kids loved it. When it comes time to replace our unit, we will call Rick's Repair again.
Description of Work: A/C repair and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Matthew L.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
Ricks is a quick response team with great service. They're completed there jobs for me and each time I was given a couple of move solutions to resolve my problem which I appreciate.
Description of Work: New air conditioning unit and a few service maintenance calls before that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Ron & Connie K.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
We have worked with ricks repair since 2000 they have never been short on excellent service our unit start making a great deal of noise on was working only on electric in Jan & Feb. Kyle the owner of ricks repair we gave him a call to come and give us an estimate on a new unit cont.
Description of Work: Replace inside unit – replace heat pump out side single zone multi – split 2 –speed 16 seer with air purifier UV light mer 13 rated an cleaner and I single zone mini – split 15 seer unit upstairs. Installed whole home surge arrestor surge protector.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,510

Philip F.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Performed warranty work on furnace
Rating CategoryRating out of 5
Yes, I recommend this pro

E. Ray N.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
We converted from ceiling radient heat to a gas furnace and also a new air conditioning unit. Kyle Andes, owner, presented three estimate choices (cost levels) to us. He sat down and explained each one and recommended the service he believed we needed. Incidentally, it was not the highest priced estimate. Kyle was very professional, courteous, friendly, and thorough in his explanations. We understood exactly what he was conveying. He suggested an air cleaner and we readily agreed we needed it with our allergy history. Kyle's employees were courteous and friendly and Kyle and his empoyees were very professional. The gas furnace was installed in the crawl space of the house and there was never a complaint about the difficulty of working in that space. Kyle checked everything out once it was completed. Rick's Repair was recommended to us by our son-in-law, who had worked with them on home remodeling jobs. We had three different companies give us estimates and felt that Kyle was definitely the company we wanted working for us. We cannot think of one thing that was not done professionally and with courtesy and full explanation. We highly recommend Rick's Repair for any HVAC need.
Description of Work: Went over every foot of the house inside, outside, and in crawl space. Presented job cost. Installed new gas heat and new air unit. Ran some new duct and replaced some existing duct. Installed new floor vents. Furnace was installed in the crawl space where previous air handler was located.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,300

Charles & Marlana S.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Workers were on time, very pleasant, price was in line with other quotes, courteous, explained everything. The owner came when the job was finished to quality ck his works installation.
Description of Work: Installed a heat pump and an air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jan H.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
They did what their job and were speedy about it. They cleaned up after themselves. They were very polite too. They did a good job.
Description of Work: They performed a pre-winter "tune up" on our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

David J.
05/2013
3.0
heating & air conditioning/hvac
  + -1 more
He came back out with the final estimate and it was just a whole lot than we wanted. I didn't want going through them because of the price.
Description of Work: Rick's Repair Heating and Cooling just gave us some estimate. They haven't done some work.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
5.0


Response from Rick's Repair Heating and Cooling
Thanks for the feed back. The solution that we suggested was more expensive than installing a conventional split system. After discussing the problems we wanted to solve I felt that a three zone mini-split was the best option for your project. Due to the high efficiencies and installation challenges the quote required a significant investment. It did take me longer than what I wanted to get numbers put together for this project and schedule a meeting. .

Kristin E.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went very well they are very thorough, when they make an appt they are usually very punctual, and I've used them now for 6 years now.
Description of Work: they came to do a routine on my Heating & AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

    Contact information

    9587 State Rd 64, Georgetown, IN 47122

    http://www.ricks-repair.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Heating Oil,
    Natural Gas Lines

    FAQ

    Rick's Repair Heating and Cooling is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Rick's Repair Heating and Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Rick's Repair Heating and Cooling offers free project estimates.
    Yes, Rick's Repair Heating and Cooling offers eco-friendly accreditations.
    Yes, Rick's Repair Heating and Cooling offers a 10% senior discount.
    Yes, Rick's Repair Heating and Cooling offers emergency services.
    Yes, Rick's Repair Heating and Cooling offers warranties.
    Rick's Repair Heating and Cooling offers the following services: Installation, service and maintenance of new and existing equipment. Priority service, free estimates annual maintenance contracts. Upfront pricing for service. Extended parts and labor warranties.
    Ask for details.

    Contact information

    9587 State Rd 64, Georgetown, IN 47122

    http://www.ricks-repair.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM