Worst customer service I've ever experienced. No, really. The Worst. Everything from dumpster dropoff to pickup times was a fight with the (owner? sales staff?) person answering the phone. At the dropoff, they wanted me to pay in full. Fine, no problem. I waited until 7 PM for the driver to drop off the dumpster (this is a house I'm flipping, I don't live there). I gave him a check for the amount in full, then he has me sign a small receipt with chicken scratch writing that says something to the effect of "if dumpster is loaded in any area over the top of the dumpster or the weight exceeds XX tons or pounds, we will charge you extra..." OK, the top of the dumpster thing, every other service I've ever used just says, "don't fill it too high", and put a tarp on it and take it away. And, as to the weight of the materials, really?? Weigh every piece we throw in? Really? The driver would not give me a copy of the invoice/receipt, he said, "This is mine!!" when I was ripping a copy of the invoice from the pad for myself after I signed it. I told him I needed an invoice for the work for tax purposes. He said that I should wait 10 days (!) for the check to clear and then accounting would send an invoice. Guess what never showed up? If you guessed "an invoice" you are the winner!! Stay away! I saved $25 vs. my regular dumpster guy (and who knows, I could still get an invoice with additional charges for weight. I took pictures to show that no material was over the top of the dumpster). Every person I encountered thru the process was rude, indifferent, and/or not worthy of anyone's business. STAY AWAY!!!!!!!
Description of Work: Provided a dumpster for construction on a residential home.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garbage Collection
FAQ
BOB'S AFFORDABLE SVC is currently rated 1 overall out of 5.
No, BOB'S AFFORDABLE SVC does not offer free project estimates.
No, BOB'S AFFORDABLE SVC does not offer eco-friendly accreditations.
No, BOB'S AFFORDABLE SVC does not offer a senior discount.
No, BOB'S AFFORDABLE SVC does not offer emergency services.
No, BOB'S AFFORDABLE SVC does not offer warranties.