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NATURAL STONE CREATIONS INC

Countertops and Backsplashes, Marble and Granite

About us

At Natural Stone Creations, we build custom stone designs in Granite, Marble, Quartz, and Recycled glass, serving our customers in the Greater Indianapolis, IN area including Greenwood, Carmel, Fishers, Avon, and Zionsville. We can bring new life to your kitchen, bathroom, fireplace, or other specialty stone projects. Our expertise is designing and building stonework that will enhance the beauty and value of your home.

Business highlights

25 years of trusted experience

Services we offer

GRANITE & OTHER NATURAL STONE FABRICATION FOR COUNTERTOPS, TABLES, FIREPLACES & OTHER CREATIVE APPLICATIONS FOR NATURAL STONE, QUARTZ AND RECYCLED GLASS, CUSTOM CAD DESIGN FOR UNIQUE ISLANDS, INLAYS AND MEDALLIONS, GRANITE COUNTERTOP INSTALLATION AND REPAIR, PROFESSIONAL TOP SEALING AND WARRANTY SERVICE.

Services we don't offer

n/a

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.825 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 25 reviews

Richard F.
11/2017
5.0
countertops, marble & granite
  + 0 more
We couldn't be happier with the new granite in our kitchen. Once again, they worked their magic and cut a large corner piece out of one slab of granite...NO seams!! We were able to go to their shop and choose exactly what portion of the granite slabs we wanted for the counter tops. They arrived on time to install the granite and the two men were very professional and friendly. We found everyone to be knowledgeable, professional, and very friendly.
Description of Work: Natural Stone Creations installed kitchen granite counter tops in our current home 10 years ago and did an excellent job, so when we built a new home recently, we knew exactly who we wanted to hire and they did not disappoint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

charles W.
02/2017
5.0
marble & granite
  + -1 more
Excellent!
Description of Work: Needed old counter top removed. Replaced with new granite top which we picked out at their store. Dan came to the house, took measurements, made a template. Workmen showed up on time and installed. Beautiful job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherry M.
09/2016
5.0
countertops
  + -1 more
unknown
Description of Work: I hired this company to redo a kitchen island granite countertop. My house was a new construction and the original company that did my countertops made a complete mess of the island. Natural Stone Creations redid the island and did a beautiful job at a great price. Wish I had chosen them from the beginning. I highly recommend them!
Rating CategoryRating out of 5
Yes, I recommend this pro

TIM W.
01/2015
5.0
countertops
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Cliff B.
01/2015
5.0
countertops
  + -1 more
Dan and his team our very professional , they are very detailed and precise i am very picky and i could not be happier. i got a granite bar top and a stainless steel bar sink and it looks fabulous. i will definitely us them again in the future.
Description of Work: installed Granite counter top and sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa M.
12/2014
5.0
countertops, marble & granite
  + 0 more
unknown
Description of Work: The made a marble vanity top with under mount sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Kate B.
08/2014
4.0
countertops
  + -1 more
**I don't have the final cost on hand. We really enjoyed working with the staff of Natural Stone--they were very professional and helpful through the process as we'd not done a home project of this sort before. The process was very simple--we went to their location to decide on edge and sink styles, they referred us to a stone warehouse, we selected the granite and Natural Stone took it from there. My only complaint would be that the installation team itself was not punctual, nor did they practice great customer service. They installed the counter fine, but left a mess in the cabinets underneath the counter top and left very roughed up dry wall that required us to hire someone else to fix it. It would have been helpful to know that would be a possibility on the front end. All in all, we do recommend Natural Stone, but more for their value and the quality of their office staff.
Description of Work: Templated, cut and installed granite counter top plus undermount sink bowl.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Mike S.
05/2013
5.0
marble & granite
  + -1 more
Natural Stone Creations did a good job. They put the frame and filled the seams in the granite so it would blend in. When the guy came, he didn't know what he was supposed to do, so I had some 2x4's which I gave him because I didn't want him to go and come back. I was very pleased with the work that he did.
Description of Work: I used Natural Stone Creations to put a bracket on my dishwasher that goes into the bottom of my granite to secure it because it did not have one. They actually fixed the seam and built up a frame underneath the sink to support it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Mitchel K.
05/2013
5.0
countertops
  + -1 more
They did a great job, it turned out very nice.
Description of Work: They installed countertops in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

JOHN K.
01/2012
5.0
countertops, marble & granite
  + 0 more
We first contacted the company at a location that was difficult to find in Franklin. There was no showroom; we were taken into a large warehouse type of building to look at dusty slabs of sample stone. There were good choices and varieties available. We met with Wendy, a very helpful salesperson who gave us an estimate based on our measurements. After the company rep. did a measurement at our home, the estimate remained the same and we contracted to have the work done. It was completed, much to our satisfaction.
Description of Work: Workers removed old countertops and installed new marble kitchen countertops and stainless steel recessed sink. They hauled the old countertops away and did a good clean-up afterwards. They were very punctual and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Linda T.
01/2012
1.0
countertops, marble & granite
  + 0 more
The owner came to give the estimate on March 1, 2011. He seemed knowledgeable. One of his suggestions for the bar top was to use metal supports instead of corbels to support the standing bar (15 " deep and 8' wide). He said they would be strong enough - and not seen. Granite arrived in a timely fashion and the installers were here on time on April 21, 2011. They were pleasant. It was later that we discovered problems. When the original laminate bar top was removed, the installers did not cut through the caulking. So, when it came out, it damaged the drywall which they left unrepaired. The metal supports were installed, but were very visible - unlike what we had been led to believe. The standing bar top (46 1/2" high), along with the lack of caulking, was easily noticeable from the dining room seats right next to the bar. When the plumber arrived later that day to connect the new sink and garbage disposal, he pointed out that the proper clips had not been used to install the sink. Scrap pieces of wood had been nailed in place inside the cabinet to hold things up. The plumber further discovered that one of the nails driven through the scrap wood had pierced the water hose to the dishwasher and needed to be replaced. Within a month or so, we noticed that the supports for the bar top were not holding it level. It was 3/8" difference from one side of the 15" granite to the other. Several phone calls were made to the company with no response. A trip was also made to the office and we discovered that they had moved back to Franklin from Greenwood. Then, we drove to that office but only spoke to the assistant. We were told that the owner would call when he returned. We received no call. Since we were working with an interior designer who had recommended this company, we asked him for his assistance. He placed a phone call and spoke with the office assistant who said that the owner would call back. After a week and no call, a second call was made by the decorator. This time, the assistant set a date for them to come out to look at the problem. The owner did not come out, but sent the original two installers. After much discussion, they decided to make the repair by placing 1/4" of shims between the metal supports and the granite. Better - but still not level. As they left, it was pointed out that they had not caulked, and the shims made the supports even more obvious. To rectify the problem, we contacted another company to level the top and install corbels. Just before Thanksgiving, we noticed the grout/caulking between the backsplash and granite countertop had cracked from one end to the other. Upon inspection by the second company, we were told that because the cabinets had not been leveled (a responsibility of the granite installers), the cabinets were pulling away from the wall. To solve this problem, much additional work will need to be done by the second company. We are very disappointed in the lack of professionalism and workmanship of Natural Stone Creations. We feel that if the owner had contacted us about our concerns or if he had inspected his installers' work, we would have had a completely different experience - and possibly some of the difficulties could have been avoided.
Description of Work: Installed kitchen granite countertop, bar top, island and under mount kitchen sink.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$4,100

michael R.
12/2011
5.0
countertops, marble & granite
  + 0 more
Overall, the experience was good. They were probably the lowest price around, with good quality. We went to their studio and talked to them about what we wanted to have done. Once we picked out the stone, the owner came out to measure and double check everything. All the materials showed up as scheduled and everything fit. We didn’t have any problems at all. I have a friend that used them also, and she seemed happy with the work they did for her.
Description of Work: Natural Stone Creations installed granite for a bar in our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

C Richard N.
12/2011
5.0
countertops, marble & granite
  + 0 more
The work was excellent. The technicians were prompt, did what they said they were going to do, and were professional. They completed the job quickly, and their price was good.
Description of Work: Natural Stone Creations installed marble countertops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim Z.
12/2011
5.0
countertops, marble & granite
  + 0 more
Overall, the experience was fine. They did a nice job. Excellent service!
Description of Work: Natural Stone creations installed an outdoor granite countertop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

12/2011
5.0
countertops, marble & granite
  + 0 more
Overall, the experience was great. They have a showroom with a lot of choices. The technicians completed what they said they would, and whenever we had questions, they answered them. They stuck to their estimates. For the quality of the work, their price is fair. I’d recommend them.
Description of Work: Natural Stone Creations installed granite counter tops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen S.
12/2011
5.0
countertops, marble & granite
  + 0 more
Overall, the experience was fabulous. They were recommended by my decorator. It was a messy job, since they had to do a demolition, but they did a great job cleaning up after themselves. They also recommended that I had the countertops sealed, and recommended a company, which I’m really glad I did. When they delivered the bathroom countertops, those had already been sealed. Throughout the process, they great with working with my schedule, and I’m happy with their services.
Description of Work: Natural Stone creations installed granite countertops. In the summer, they installed these in the kitchen, and just recently, they installed the countertops in a bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CYNTHIA D.
12/2011
5.0
countertops, marble & granite
  + 0 more
see above
Description of Work: Natural Stone Creations replaced my 8-year-old laminate kitchen countertop with a granite countertop. The owner and installers were all prompt, courteous, and professional. My kitchen is small, but they never made me feel like the job was too small for them. I discovered a minor flaw on the polishing of the surface, and they were at my door within 30 minutes of my phone call to them to fix it. I highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Bonnie R.
12/2011
5.0
countertops, marble & granite
  + 0 more
We were very satisfied with the workmanship and the price. Would highly recommend the company to others. Loved that we didn't have to wait long for the installation. They took great care of our home by laying down runners and the job was preformed very neatly. They arrived on time for the estimate and installation.
Description of Work: Granite vanity tops and sinks installed in two bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

LAURIE K.
03/2010
5.0
countertops, marble & granite
  + 0 more
We were very pleased with the whole process. Everyone that we dealt with was very professional and courteous. Kenny was helpful in making suggestions about providing us with more countertop space, Wendy was helpful with the selection of the granite, and the installers did a great job. We would certianly recommend the company to anyone who is considering new countertops.
Description of Work: They removed our old laminate countertops and installed granite countertops and a new sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,030

Response from NATURAL STONE CREATIONS INC
It was great working with you.

JANICE W.
02/2010
4.0
countertops
  + -1 more
Estimate for countertop was too high. However in making arrangements for a free estimate and contacting them they were prompt, courteous and answered my questions.
Description of Work: Cabinet measured and estimate for countertop sent to me by email.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NATURAL STONE CREATIONS INC
We are sorry that we were not able to work with you.

KEVIN T.
08/2009
5.0
countertops, marble & granite
  + 0 more
When the countertops arrived, everything went smoothly. The countertops look great, and we are very pleased with the workmanship.
Description of Work: We contacted Dan Hickey of Natural Stone Creations for granite countertops in our kitchen. The price also include granite in 4 niches and a new kitchen sink. Dan took the measurements the countertops and offered some suggestions on granite colors, edging, sinks, and faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from NATURAL STONE CREATIONS INC
Thank you for using NSC.

LINDA W.
05/2009
5.0
countertops, marble & granite
  + 0 more
It was wonderful! Everyone that I have talked to in the organization has been helpful and knowledgeable. When they give a deadline or tell you when the work will be done, it's always completed on time. I certainly would recommend them to anyone! If we find anymore work that they can do, we would absolutely use them again!
Description of Work: We've used them three different times-that's how good they are! They have done granite kitchen counters, bathroom counters with granite and also an outdoor bench that we have that is granite as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NATURAL STONE CREATIONS INC
You both were a pleasure to work with.

JOHN F K.
05/2009
5.0
countertops, marble & granite
  + 0 more
They were wonderful and responsive. They even worked with me on the price. They were very professional in the installation. It was just a very good experience all around.
Description of Work: They've done two things for me: they've installed granite on a kitchen island and also put a rough piece of granite on a patio grill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NATURAL STONE CREATIONS INC
It was a joy working with you.

MARIA D.
03/2009
5.0
countertops, marble & granite
  + 0 more
They are great people to work with.
Description of Work: They put granite in the kitchen, bathrooms, laundry room. They put all the granite in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

VICTORIA R.
02/2004
5.0
countertops, marble & granite
  + 0 more
MY KITCHEN LOOKS GREAT. IT LOOKS VERY UPDATED. WE HAD A FEW GLITCHES WITH GETTING THE JOB DONE AND THE OWNER CAME OUT RIGHT AWAY AND MADE SURE I WAS SATISFIED. HE DID A VERY GOOD JOB. THE PRICING WAS THE BEST OF WHAT I CHECKED. HIS PRICE WAS CLOSE TO HALF OF THE MOST EXPENSIVE ESTIMATE I RECEIVED.
Description of Work: THEY TOOK OUT MY OLD KITCHEN COUNTERS AND REPLACED THEM WITH NEW GRANITE ONES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,782

    Contact information

    500 International Dr., Franklin, IN 46131

    naturalstoneindy.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Countertops and Backsplashes,
    Marble and Granite

    FAQ

    NATURAL STONE CREATIONS INC is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    NATURAL STONE CREATIONS INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, NATURAL STONE CREATIONS INC offers free project estimates.
    Yes, NATURAL STONE CREATIONS INC offers eco-friendly accreditations.
    No, NATURAL STONE CREATIONS INC does not offer a senior discount.
    No, NATURAL STONE CREATIONS INC does not offer emergency services.
    Yes, NATURAL STONE CREATIONS INC offers warranties.
    NATURAL STONE CREATIONS INC offers the following services: GRANITE & OTHER NATURAL STONE FABRICATION FOR COUNTERTOPS, TABLES, FIREPLACES & OTHER CREATIVE APPLICATIONS FOR NATURAL STONE, QUARTZ AND RECYCLED GLASS, CUSTOM CAD DESIGN FOR UNIQUE ISLANDS, INLAYS AND MEDALLIONS, GRANITE COUNTERTOP INSTALLATION AND REPAIR, PROFESSIONAL TOP SEALING AND WARRANTY SERVICE.
    n/a

    Contact information

    500 International Dr., Franklin, IN 46131

    naturalstoneindy.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM