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Marshall Home Comfort Solutions

Heating and Air Conditioning, Water Heaters, Natural Gas Lines,

About us

At Marshall Mechanical, we believe that the key to success is 100% customer satisfaction. Why? Because we value your business. You will receive the absolute best customer service experience we can provide from our office staff to our technicians. We also know that if we earned your trust and exceeded your expectations through services from our outstanding team, you'll tell your friends about our honesty, quality, reliability and commitment to 100% satisfaction. And we will serve your referrals as carefully as we served you. On-Time Service You will never have to sit around wondering when we will arrive at your home. Our Indianapolis HVAC Technicians, and electricians will quickly respond to your concerns. We show up when we say we will. Up Front Pricing You will never receive sticker shock with us! You will know the exact price of the job before any work begins! Guaranteed Craftsmanship All of our work is backed up with our 100% guarantee. Our HVAC professionals abide by the company's mission to provide 100% customer satisfaction through honest, quality and reliable service. Our Pledge: No Job Is Too Big or Too Small No matter what your problem, from tune-ups to installing new HVAC or Geothermal systems, commercial or residential, we can handle it all. We Employ the Absolute Best People, Each member of our team is highly trained, drug-free and background checked.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Residential service and installation on all heating, air conditioning, geothermal, heat pumps, boilers, and radiant heat. We also offer electrical services such as; lighting, receptacles, panel upgrades, and repair service.

Services we don't offer

Ask for details

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.933 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-33 of 33 reviews

Deborah S.
12/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Very well indeed!
Description of Work: Mr. Marshall and his team were recommended to us when we purchased our home just over two years ago. We have found their service and products to be outstanding. We needed A/C added to our 1940 home, and Mr. Marshall and his team installed a wonderful, high-efficiency system of units that both heat and cool (eliminating the need for ductwork) similar to that used in Europe and Japan. We were really impressed with this creative alternative to a traditional A/C system, one we wouldn't have thought about ourselves. Moreover, during our recent bathroom remodel, Mr. Marshall's team installed a great tankless water heater that we enjoy every single day. Moreover, when the boiler that provides radiant heat to our entire home gave out, he told us that it could probably be cleaned rather than replaced. He even bought a special new tool to aid in this process, and sure enough, he and his team were able to get it working again, saving us thousands of dollars. Finally, we asked him to install a new type of radiator in our kitchen, and he patiently helped us explore various options to determine what would look and work the best in our situation. The radiator developed a leak shortly after installation, but Mr. Marshall and his employees promptly came out and got it working right at no extra cost. With each of these experiences, he and his team have gone the extra mile, and we so appreciate their outstanding advice and service. We can't recommend them highly enough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erica S.
09/2016
5.0
electrician
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Karey M.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Diagnosis of hvac. Prompt,honest. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Marshall Home Comfort Solutions
Thank you [Member Name Removed] for letting us know that our service met your expectations. Please feel free to contact us with any future needs. Cathy Scott Marshall Mechanical

Doug C.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Great experience.
Description of Work: Checked & Cleaned AC Unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

victoria G.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Steve O.
09/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Took the money online and never showed and never returned call.

Rating CategoryRating out of 5
quality
1.0
responsiveness
1.0
punctuality
1.0

$29

BECKY K.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were really good. They are a small company so I was kind of surprised. They are awesome, I give them an A+. They were really, extremely friendly, prompt and they didn't make me feel dumb if I didn't know what was going on with my stuff. They were really cool, both the summer and winter guy were so polite. They checked a few things and made sure everything was working correctly.
Description of Work: Marshall Mechanical does maintenance for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Marshall Home Comfort Solutions
Member, Thanks for the kind review, we appreciate having good customers such as your self and look forward to our continued service relationship.

Gary C.
02/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were willing to work on price and they worked with us. They were very nice people. They cleaned my room better than it was before they came. They gave us a booklet that had everything we needed to file for tax rebates. It is a small company and we are very happy with them. The owner personally makes sure everything is done well.
Description of Work: We used Marshall Mechanical to put a new furnace and AC system put in. They were here in December. We also had them come back and do other things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Marshall Home Comfort Solutions
Member, We are pleased to be your heating and cooling contractor and strive to provide the same services to anyone who might need our services.
    • 1
    • 2(current)

Contact information

3604 S US Hwy 31, Franklin, IN 46131

http://www.marshallhvac.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Natural Gas Lines,
Water Coolers,
Electrical,
Insulation

FAQ

Marshall Home Comfort Solutions is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

Marshall Home Comfort Solutions accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, Marshall Home Comfort Solutions does not offer free project estimates.
Yes, Marshall Home Comfort Solutions offers eco-friendly accreditations.
No, Marshall Home Comfort Solutions does not offer a senior discount.
Yes, Marshall Home Comfort Solutions offers emergency services.
Yes, Marshall Home Comfort Solutions offers warranties.
Marshall Home Comfort Solutions offers the following services: Residential service and installation on all heating, air conditioning, geothermal, heat pumps, boilers, and radiant heat. We also offer electrical services such as; lighting, receptacles, panel upgrades, and repair service.
Ask for details

Contact information

3604 S US Hwy 31, Franklin, IN 46131

http://www.marshallhvac.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed