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Bill Miller Heating & Cooling

Heating and Air Conditioning, Water Heaters, Gas Logs,

About us

Bill Miller Heating and Cooling is dedicated to providing top brands of furnaces, heaters and air conditioning systems to Indiana homeowners and businesses, along with unparalleled customer service. We are available 24/7/365 throughout Central Indiana including Franklin, Whiteland, New Whiteland, Bargersville, Shelbyville, Indianapolis, Center Grove and Greenwood, whether you need repairs to your current heating & cooling system, a new HVAC system installed, annual system maintenance performed or emergency service.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial heating, air conditioning installation, repair, maintenance, furnace, heater, HVAC inspection, remodels & replacements.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

5.040 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 40 reviews

Anthony A.
11/2018
5.0
heating & air conditioning/hvac
  + -1 more
perfect gentelman-will call him when the need arises
Description of Work: nothing-wait for more cold weather

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leanne C.
10/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very professional and did a great job
Description of Work: Put in boiler and mini splits

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill Miller Heating & Cooling
Thank you very much for the kind review. I appreciate it very much.

Timothy S.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
He was very, very reasonable. I think he ended up just charging me the service call in order to do the repair. Really great guy. He really seems like a straightforward guy.
Description of Work: He flushed a plugged condensation line, and cleaned something in the furnace that was causing problems with it turning on and off. It wasn't making good a connection electrically and he cleaned the panel in order to help that run better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Bill Miller Heating & Cooling
Thank you for your business and am looking forward to helping you with your new system when your ready.

Timothy S.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Really great guy. He really seems like a straightforward guy. He provided me a detailed quote, told me exactly what I’d be getting, walked through the house with me and explained why he was choosing the equipment he was choosing. It was a very thorough quote and I understood why he was making the decisions he was making. He really tried to help me understand why he was making the recommendations he was making. Most of the time you get a quote they say here's what you need, here's what it's going to cost, here's when I can do it. Bill probably spent a good 45 minutes with me walking around the house showing me things in the furnace system, in the heating and cooling system that affected the choices he was making on like what size handler he was planning to order and talked to me about what features of my house lead him to make certain recommendations as opposed to others.
Description of Work: Quoted me on replacing an entire furnace, heating and air. The furnace, the air conditioner, the ductwork, everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Franklin S.
09/2017
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
I have used Bill service for over 5 years and have no complaints. Excellent Service. He is punctual, reliable and trustworthy. He never tries to add any unnecessary repair that would drive up cost.
Description of Work: Heating and Air Conditioning, Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill Miller Heating & Cooling
[Member Name Removed], thank you very much for the nice review and for your business, it was my pleasure to work with you.

Dennis D.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Work was performed well and quickly.
Description of Work: Furnace repair/circuit breaker replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill Miller Heating & Cooling
Thank you for the nice review, looking forward to the future work.

Bryan B.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Bill was able to quickly determine the cause of an atypical HVAC malfunction. He was able to apply a temporary fix to the system while parts were on order.
Description of Work: Determine cause of HVAC malfunction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Bill Miller Heating & Cooling
Thank you for your kind review and your business. I appreciate it very much!

MARY E G.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
I was not surprised at the inadequacy of the prior company's work (which came with my newly purchased home). He pointed out the obvious issues with the aged a.c. system. His replacement estimate was very fair, and it included replacing a furnace installed in March, which was inadequate for my home (off-brand, 80% efficiency). He scheduled me within a few days, showed up on time, and efficiently completed the work to replace a.c. and furnace. He installed a 2 1/2 ton a.c. unit and 95% efficiency furnace. I have complete confidence in his work and products and highly recommend him. I know I can count on him if problems arise down the road. In addition, he is a very nice person to deal with, making the experience more satisfying.
Description of Work: After six attempts to fix my a.c. through a warranty company, I called Bill to look at my system. The work done previously was completely botched, so he gave me an estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,380

Response from Bill Miller Heating & Cooling
Thank you [Member Name Removed] for your review .i appreciate your review and your business.

Dawn P.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Great, quick, honest, dependable,prompt!!!
Description of Work: Approximately 3 weeks ago our air conditioner went out. Bill came out replaced some wires and we were back in business. Bill warned us what we already knew, our unit was old and needed replaced. Last Saturday our air was again out. Bill came back out replaced another wire, this time we decided to discuss getting a new unit. Four days later and very reasonably priced we have a new unit and were never without air! Thank you Bill for always giving us honest, quality service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill Miller Heating & Cooling
Thank you for the kind review and it was my pleasure to be of service to you.

Dawn P.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
We needed a motherboard replaced. I found Bill on Angie's list. He was quick and cheaper then his quote! I now have a warm house!
Description of Work: We needed a motherboard replaced for our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$271

Response from Bill Miller Heating & Cooling
Thank you for your nice review it was my pleasure to help you. Bill

Donald D.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Mr. Miller arrived promptly, serviced our furnace, and made sure it was running and safe. We had just purchased a home, and it was quite chilly. Getting the old unit ready and working was critical due to the overnight temps. He was great and even helped us out a couple of hours later when we need some assistance with other services in the area, since we are new here. I should also add that we will be contacting Mr Miller in the future to install the new system, based on our genuine like and appreciation of his work.
Description of Work: Mr Miller serviced our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Bill Miller Heating & Cooling
[removed member name] Thank you for the great review. If I can help you in the future please call we will be happy to help. Bill

Natalie C.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was a completely excellent job performed by Mr. Miller
Description of Work: Replace A/C motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Bill Miller Heating & Cooling
[Member Name Removed] , thank you for the great review. It was my pleasure to help you with your problem. Thank you for your business. Bill

sue S.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
prompt,professional. provided needed annual service for my furnace.
Description of Work: service call check/clean furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Bill Miller Heating & Cooling
Thank you for the nice review, if I can help you in the future please call us . Bill

Mike V.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
He is extremely honest and on time.
Description of Work: I used Bill Miller Heating & Cooling for HVAC service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Response from Bill Miller Heating & Cooling
[member name removed] thank you for the nice review. I will contact you soon for your fall service.

Shelly K.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Bill started when he said he would, ended when he said, very professional, considerate, estimate same as final bill.
Description of Work: Bill replaced air conditioner and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Scott S.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
The system was not charged and was low on freon. He charged the AC and it is now working as expected. He tightened a couple of loose valves that may have been the cause of the leak. He offered to come back in the spring to test it for free to determine whether there was still a leak or not. He was here when he said he would be and very polite, professional and helpful. I would definitely recommend Bill Miller Heating and Cooling to anyone.
Description of Work: Tested AC to determine why the system was not cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Bill Miller Heating & Cooling
[member name removed], thank you for the nice review it was a pleasure to help you with your ac problem. If you need my help in the future please call. Bill miller

Claire O.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great from start to finish. Another provider wanted to charge me almost 3 times for this straightforward work. Bill was very responsive to my call, helpful during the call, and much better value. I am dropping my previous H&C company.
Description of Work: Put in new condensate pump for air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Bill Miller Heating & Cooling
(deleted member name), thank you for the kind review. I look forward to working with you in the future. Bill miller

Greg G.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
He returned a few days later with the new compressor and installed it himself. Its all working fine now. He was very professional and knows what he's doing. He is honest,does the work himself and obviously takes pride in his work.
Description of Work: Mr. Miller responded promptly when I called to say our air conditioner wasn't working. He was there within an hour and performed diagnostic tests on our outdoor heat pump/air conditioner. Unfortunately, our compressor was bad. He was very honest about the situation, explaining that this was the worst and most expensive repair and that it would also necessitate all new coolant as well. He made calls to inquire about cost and time estimates for getting a replacement and was able to give us a quote on the spot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Bill Miller Heating & Cooling
[member name removed],thank you for the great review and your business. It was my pleasure to help you with your cooling needs. Bill miller

NOREEN H.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Mr. Miller took time to answer a number of questions. He had previously saved me money and a service call by answering questions over the telephone. I was impressed with his honesty and interest in saving me money without compromising quality.
Description of Work: Heat pump clean and check.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69.95

Response from Bill Miller Heating & Cooling
[member name removed],thank you for the nice reveiw. If there is anything i can do for you in the future please call. Bill miller

Kimberly E.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very well, Bill was great was knew we needed a new furnace but had Bill look at our old one. He was very honest, reasonable and great to work with.
Description of Work: New 95% furnace & air conditioner & installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Response from Bill Miller Heating & Cooling
Thank you for your review and your business.it was great to work with you if i can be of any help in the future please call. Bill miller

David J. S.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Christmas day the blower motor went out on furnace installed the previous April. Bill Miller called back on Christmas Day within 10 minutes of me leaving a voice mail. I told Bill the problem and told him he could wait until the next day as I knew he probably couldn't get parts. He was at the house within 1 hour and got the manufacturer's rep to open their warehouse in Indianapolis on Christmas Day. Bill drove to Indy, picked the motor up, and returned and installed it within 5 hours of my initial call. Definitely, Bill gets all As. Only because there are no A pluses.
Description of Work: Furnace repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill Miller Heating & Cooling
(Member name removed), Thank you for the great review. I am sorry you had problems with your new furnace. You are a very valuable customer to us and we will do everything possible to keep you happy and satisfied which is our goal. Thank you for your business. Bill Miller

Frank S.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
These simple measures dropped the inside temparture significantly and seems to have done the job. On top of that, Bill did not charge me since he said he was in the area and didn't want me to incur another serice charge. Okay, I realize that this is part marketing and part good will but I really appreciated it. This was very kind of him and if I could give him an A+ rating I would.
Description of Work: Bill is very knowledgable and this was my first experience with him. A few days prior I had used another reputable company to look at the air conditioner at one of my rental units. The air was not getting as cold as it had in the past. This other company was professional but left me very confused when they tried to explain what the problem was with the air conditioner. They replaced a starter switch but I still am not sure what they felt the additional problems were since the air didn't get significantly cooler. I called Bill for a second opinion and during his service call, he found a dirty condenser and also discovered that my tenant was unintentionally blocking the air flow to the condenser unit with a plastic partition.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill Miller Heating & Cooling
Member. Thank you for your kind review,if there is anything I can do in the future to help you please call.

SARA W.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
Mr. Miller was here when he said he would be, he quickly discovered the problem and fixed it promptly.
Description of Work: My new air conditioner from another company wasn't cooling and my furnace came on along with my air conditioner. Wiring was incorrectly connected and the thermostat was faulty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Bill Miller Heating & Cooling
Member, It was my pleasure to help you. Thank you for the nice review.

Marilyn B.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
Bill arrived on time. Very friendly and professional. Seemed knowledgeable about products. Left after completion of exam/evaluation of furnace. It did take longer than I expected for him to get back with me with a cost quotation.
Description of Work: Rendered quotation for purchase and installation of electronic air cleaner systems for forced air furnace. We decided to delay work for a little while due to overall costs.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

DONALD L.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
Bill had a very pleasant demeanor. He was very instructive and did a thorough review of the system. His cost was very competitive.
Description of Work: Replace capacitor in air conditioner and wining replacement that was burned. Also purchased preventative maintenance plan for two visits.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Bill Miller Heating & Cooling
Member, Thank you for your business.It was a pleasure to meet you and have a chance to service your airconditioner. I look forward to seeing you on the next visit, thanks again.
    • 1(current)
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Contact information

252 E Monroe St, Franklin, IN 46131

www.billmillerhc.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Gas Logs,
Water Filtration and Softening

FAQ

Bill Miller Heating & Cooling is currently rated 5 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 12:00 PM

Bill Miller Heating & Cooling accepts the following forms of payment: Check,MasterCard,Visa
Yes, Bill Miller Heating & Cooling offers free project estimates.
Yes, Bill Miller Heating & Cooling offers eco-friendly accreditations.
No, Bill Miller Heating & Cooling does not offer a senior discount.
Yes, Bill Miller Heating & Cooling offers emergency services.
No, Bill Miller Heating & Cooling does not offer warranties.
Bill Miller Heating & Cooling offers the following services: Residential and commercial heating, air conditioning installation, repair, maintenance, furnace, heater, HVAC inspection, remodels & replacements.

Contact information

252 E Monroe St, Franklin, IN 46131

www.billmillerhc.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 12:00 PM