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Welty Custom Exteriors Inc

Roofing, Windows, Gutters,

About us

Welty Custom Exteriors has been in the family since 1937. Originally, a small roofing and painting company, Welty has evolved into a comprehensive exterior construction company. We can now service roofing, windows, doors, siding, gutters, and sunrooms. Because Welty Custom Exteriors has been a member of our family for generations, you’re guaranteed personable service and quality craftsmanship. 27 employees. Additional phones - (765) 453-7025, (765) 482-4600, (765) 447-1289. Additional contact name - Adam Welty. Additional DBA - Welty Custom Windows.

Business highlights

87 years of trusted experience

Services we offer

Exterior remodeling, windows, entry doors, siding, guttering and raintrap gutter protection, roofing, porch enclosures & sunrooms.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.425 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
12%
3
0%
2
4%
1
12%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.5
responsiveness
4.2
punctuality
4.5
Showing 1-25 of 25 reviews

Heath J.
12/2022
1.0
gutter repair
  + -1 more
March 2022, I asked them to look at my home then provide me with a quote for the work. I met Ryan at my home. It's now Dec 2022 and there has been no response... no call...no mailed quote.. nothing. If you want this type of work done on your property, go elsewhere.
Description of Work: Repair gutters, add leaf guards, and repair soffit.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


shari G.
02/2016
5.0
roofing, siding
  + 0 more
unknown
Description of Work: Replacement windows. Date was actually more like 2010.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger & Judith V.
08/2015
1.0
roofing
  + -1 more
The window seals are sagging the siding is deteriorating.
Description of Work: Installed windows and siding

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$35,000

John R.
10/2014
4.0
roofing
  + -1 more
I had them install new gutters and replace a door with a window. Over-all, they did good work and no complaints. Like all service today, it was more than I anticipated but seemed to be in line with the other competitors.
Description of Work: Installed gutters and a new window in place of a door.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from Welty Custom Exteriors Inc
Glad to hear your were happy with your overall experience with our company. Price is always an important factor and it is something we always try to be as straightforward and honest about. It's a delicate balance to offer quality service and products at a price that still keeps it affordable. Thanks again for the business.

Tom F.
10/2014
5.0
roofing, replacement windows, sunrooms
  + 1 more
unknown
Description of Work: Gave quote on roof repair due to storm damage

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Toni & Carl P.
05/2014
4.0
gutter repair, roofing, siding
  + 1 more
I liked Ryan, he was very nice and professional, but when the estimate came back it was astonishing high, so we got another estimate from another contractor that was less than half of Welty's estimate, so we went with someone else.
Description of Work: Ryan came and gave an estimate for facia and new gutter

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$1,700

Brandon W.
04/2014
5.0
roofing
  + -1 more
The 2012 project was completed on time and they cleaned up after themselves. the owner followed up to make sure I was happy. On the new project they have been very responsive and timely again. They have had to change paperwork several times becuase of situations outside of their control. They have responded within a day on these requests and have been proactive getting the issues resolved. They have been very helpful in getting things ready for the job.
Description of Work: The company installed two new flat roofs above porches on my house back in 2012. They are also working on a new house I purchased. they are putting in windows, gutters, a roof, doors and doing some work on the bathrooms and framing work in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

Chris A.
04/2014
5.0
roofing, replacement windows, sunrooms
  + 1 more
unknown
Description of Work: We had Welty's build a room addition on our house and install all new windows on the rest of the house. We were very pleased with their work. They showed up when they said they would and completed the work on time with very good quality.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Roger & Judith V.
03/2014
1.0
roofing
  + -1 more
The window project went fairly well. We have had some of the rubber seals inside the windows start to droop. Welty told us that happens sometimes, however, after talking to other reputable window people, that should not happen. Welty has made no attempt to rectify. The siding project was a mess from the get go. We first started out to put vynel siding on. When that didn't satisfy my wife Welty suggested the product they ended up installing. The product was very impressive looking. After about nine years the product started cracking and peeling off. At that time would not stand behind their product. They said they would replace the defective panels but I would have to pay an additional 1500.00 dollars. They replaced the panels, not to our liking, but the replacements were better than what they covered up. No the unacceptable replacements are peeling off. I sent Mr. Welty an email and has not had not replied. All that we want is to have the panels replaced correctly. There are more panels that are showing deterioration.
Description of Work: Welty installed replacement windows and exterior siding.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$30,000

Ann P.
08/2013
5.0
roofing
  + -1 more
To begin with, we had a meeting with Mr. Welty. We told him what we wanted to have done and gave him an idea of the color pallet we had in mind. He made up a plan for us and gave us a proposed quote for the labor and materials we selected. The work was begun a week later, as promised. A porch on the north side of the house was removed, plus all of the old house siding was taken off. The crawl space under the roof was opened up so that electrical work could be done, including moving lines and updating fixtures. Insulation was blown into the whole house and then it was wrapped with additional insulation. Then came the rebuilding of the north side porch, plus reworking supports on the front porch. Concrete work was done to upgrade sidewalks around the new porch. New light fixtures were put on both porches. The house and the garage were reroofed and new siding was put on the house. All windows were wrapped so we wouldn't have painting to do. We were also very happy with the workers. They arrived early in the morning and cleaned up the scene before leaving in the afternoon. They all had good attitude and were attentive to any matters we raised. We had no complaints about any phase of this project.
Description of Work: The outside of the house was completely updated, from top to bottom, and a porch was removed and replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50,000

Melissa J.
04/2013
5.0
replacement windows, sunrooms
  + 0 more
Ryan was very pleasant and not a pushy salesperson. They install Indiana-made windows. His quote beat all competitors and the quality of windows seemed better. We had to wait a long time for the installation, but it was worth it. The crew did a great job.
Description of Work: Installation of new Triple Pane windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$9,843

Bobby C.
01/2013
5.0
gutter repair, roofing, siding, replacement windows
  + 2 more
Ryan came out to the house and gave us estimates on all the work that needed after the storm, he was very patient with all my questions and gave us quotes right away. They were reasonably price. We were not pressured to answer them right away. They called back later with any concerns we might have.
Description of Work: They were out right away after the storm and continued to call and see if we needed anything else.
Rating CategoryRating out of 5
Yes, I recommend this pro

JACQUES D.
01/2013
5.0
gutter repair, roofing
  + 0 more
Work was done in two parts: first the sun-room re-roofing and second the gutter protection. The first part in 2009 and the second part in 2011. We were satisfied with both jobs. In both cases they corrected inadequate work of previous roofer. We strongly recommend Welty Custom Exteriors as the two roofing jobs they did for us were very well executed.
Description of Work: Re-roofed sun-room. Eliminated leaks around sky lights that precious roofer could not do. Replaced gutter protection around the house by installing "raintrap" system. Adjusted slope as flow was in wrong direction and installed heated deicing coil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

margaret S.
11/2012
5.0
roofing
  + -1 more
They where very good at showing up on time and cleaning up after they where done each day and they did not leave anything in the yard when they where done with the job.
Description of Work: They did the job in a timely maner and was very good doing it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$7,000

Connie S.
08/2012
5.0
basement waterproofing
  + -1 more
Everything went very well and we were very pleased.
Description of Work: They did work in our crawlspace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori V.
06/2011
2.0
roofing
  + -1 more
Company was called for an estimate , and was informed that if they had to come out it would be an extra fee to service the tippecanoe area , even though their ad specifically stated they service the tippecanoe area. They did show and did the estimate and stated they would call me back and let me know how much and then they never returned the phone call.
Description of Work: estimate only

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
2.0


James M.
01/2011
5.0
gutter repair, roofing, siding, replacement windows
  + 2 more
The estimate was done promptly. The workers arrived when they said. The craftsmanship was excellent and completed in a timely manner. The workers were friendly and professional. I was happy with the work.
Description of Work: Reattached gutter. Faced wood window, roof, and soffit trim with aluminum.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Hiromi J.
12/2010
5.0
replacement windows, sunrooms
  + 0 more
We got a couple of estimates and decided their price was the most reasonable. We were satisfied with their work. The windows were very well done and they had to order custom sizes because some of the posts were already done. It took a little bit of time because they had to order things. The price was reasonable. My only complaint was that we wish they had called to let us know when the windows were coming. I also wish we had discussed how to insulate underneath the windows; we just left that up to them. They were very prompt when the windows came in. They worked very hard and steadily. They were very professional but I wish they would have let us know about the time.
Description of Work: We used Welty to add the windows in a screened porch that we had converted to a sunroom. They enclosed it and also finished out a little bit of the wall on the inside.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Julia S.
09/2010
4.0
roofing
  + -1 more
They took about three weeks to come back and give us the quote. We were kind of surprised because the other company gave us the estimate the day after. We were looking at a different set up that neither of them had worked with before. The other company was able to procure a sample of it and show it the next day. They had a tough competition. They were a little bit slow to get back to us given the competition.
Description of Work: Welty Custom Exteriors Inc gave me a quote about a month ago for roofing.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Sandy M.
07/2010
5.0
decks, gutter repair, replacement windows, home remodeling, sunrooms
  + 3 more
Craftsmanship was outstanding. Both the carpenter and the gutter man were professional yet friendly. Did a great job!
Description of Work: Enclosed a breezeway, and opened a room to the kitchen. Put up new guttering. Repaired some issues with old windows. Expanded back porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,784

Lucy S.
06/2010
5.0
roofing
  + -1 more
We did not use them as they were a little overpriced.
Description of Work: We used Welty Custom Exteriors Inc. to get an estimate for roofing.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


JACQUES D.
05/2010
5.0
roofing
  + -1 more
WELTY ROOFING LLC did an excellent job. They did the work promptly as it was necessary to complete it before winter.
Description of Work: WELTY ROOFING LLC re-roofed sun room which previously had leaks around sky light. Previous roofer was unable to stop leaks and blamed skylight manufacturer. Skylight manufacturer blamed roofer. WELTY ROOFING LLC was able to resolve the matter. The roof has not leaked since WELTY repaired it. They did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,383

JIM & NANCY H.
09/2009
5.0
gutter repair
  + -1 more
They are personable and know what they are doing. I would say if they couldn't do the job for some reason they would tell you that.
Description of Work: Welty Custom Exteriors put vents in the sides of our home. They cut slices so there would be more ventilation in the attic above the house and garage. We have also used them for other projects in the past, like installing our windows 10 years ago and putting a roof on our patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

SUZANNE B.
10/2006
5.0
roofing
  + -1 more
This is the only company of four to return my call. Came to my house when they said they would. Discussed my options, and will call with a quote. We will update this review if we opt to use their service.
Description of Work: Estimate for repair of leaking roof.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn E.
06/2006
5.0
roofing
  + -1 more
PLEASE NOTE THAT THE AMOUNT PAID FOR WORK IS AN APPROXIMATE TOTAL FOR NUMEROUS JOBS! I wish this company performed ALL home repairs! Their staff is cordial and professional. Their workers arrive precisely on time and get right to work. Clean-up? I wish I cleaned my house as well as they clean up after a job. During the work process, the yard is definitely a sight but, when they are finished, not a leaf on tree or bush was disturbed and you would never know they were there. I (almost) regret that we have run out of roofs for this company to repair. They are outstanding. Look no further for a reliable and thorough company. Your search has ended with this company.
Description of Work: PLEASE NOTE THAT THE AMOUNT PAID FOR WORK IS AN APPROXIMATE TOTAL FOR NUMEROUS JOBS! Numerous re-roofing and one roof repair services over the years. Our house is over 100 years old and some work is challenging. We have had them replace guttering and many roof segments requiring reshingling. One roof was over an extended bay wall that required a rubber covering. Our most challenging job was reflashing the cap of our Dutch winged roof, impossible to reach on foot by ladder. Using a manlift, they were able to accomplish this task with great ease.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

    Contact information

    300 N Bunnell St, Frankfort, IN 46041

    www.weltyexteriors.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Windows,
    Gutters,
    Sunrooms and Patio Enclosures,
    Siding,
    Kitchen and Bath Remodeling,
    Basement Waterproofing,
    Decks and Porches,
    Patios,
    Doors

    FAQ

    Welty Custom Exteriors Inc is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: Closed

    Welty Custom Exteriors Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Welty Custom Exteriors Inc offers free project estimates.
    Yes, Welty Custom Exteriors Inc offers eco-friendly accreditations.
    No, Welty Custom Exteriors Inc does not offer a senior discount.
    No, Welty Custom Exteriors Inc does not offer emergency services.
    No, Welty Custom Exteriors Inc does not offer warranties.
    Welty Custom Exteriors Inc offers the following services: Exterior remodeling, windows, entry doors, siding, guttering and raintrap gutter protection, roofing, porch enclosures & sunrooms.

    Contact information

    300 N Bunnell St, Frankfort, IN 46041

    www.weltyexteriors.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    Closed