Initial contact was super. I was looking forward to working with this group that came recommended. After I signed the contract communication took a drastic drop. To such a degree they had scheduled my start date on a holiday ?? Did not ask me if I had plans/company that day ? Came mid morning on the holiday, worked for several hours, left & didn't return for two days ? Again, no communication. I had ordered five varieties of perennials, none were delivered or installed. I was told (five days in to project) that the supplier was out (of ALL of them ??) I was not offered any other options as replacements. I told Mr. Arbuckle on the 5th day that I wasn't happy with his installation of a French drain. The trench was not filled with gravel nor the perforated drain pipe covered in fabric to prevent clogging. In addition, the few stepping stones that were installed in a small space I pointed out I was not happy with either. He did not offer a return time to "fix" or "improve" these issues ?? The "French drain" will need to be removed & installed properly by someone else. I regretfully paid for the "work" they did & told him I was finished & there would be no need for them to complete the other two projects that were planned. SO DISAPPOINTED in this company.
Description of Work: mid size landscape project
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Christine R.
05/2016
2.0
landscaping
+ -1 more
Unfortunately the quote he promised was never sent, and after a few weeks of trying to contact them about the missing quote ... we are moving on to find another provider.
Description of Work: John came out to our house to discuss our landscaping needs, and my wife and I had an enjoyable conversation with him.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
BARBARA B.
11/2015
5.0
landscaping
+ -1 more
I ordered an aeration and overseeding from Arbuckles. When ordered it, I explained that the lawn care company was also coming out to do their last treatment on the lawn. They recommended that they just aerate now and then reseed in the spring prior to the lawn care applying any weed treatment. I really appreciated their taking this into consideration.
Description of Work: aeration
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Michael H.
09/2015
5.0
landscaping
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
SHERRIE & RONNIE L.
10/2013
1.0
landscaping
+ -1 more
No response
Description of Work: Did not make any contact whatsoever when I sent a request for a quote.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,000
Caren H.
10/2009
5.0
landscaping
+ -1 more
They were very professional and they do good work at a reasonable price. I would use them again in future.
Description of Work: Arbuckle & Sons Landscaping cleaned out weeds and made our planting area.
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Service Categories
Landscaping
FAQ
Arbuckle & Sons Landscaping is currently rated 4 overall out of 5.
Arbuckle & Sons Landscaping accepts the following forms of payment: Check
Yes, Arbuckle & Sons Landscaping offers free project estimates.
No, Arbuckle & Sons Landscaping does not offer eco-friendly accreditations.
No, Arbuckle & Sons Landscaping does not offer a senior discount.
No, Arbuckle & Sons Landscaping does not offer emergency services.
Yes, Arbuckle & Sons Landscaping offers warranties.
Arbuckle & Sons Landscaping offers the following services: Full Service