Wayne PC Tech

Electronic Gadget Repair, Computer Repair

About us

Wayne PC Tech - Cell Phone Repair Specialists, we are Indiana's #1 cell phone repair specialists. We do iPhone Repair, iPad repair, repair all androids, cell phone water damage repair, customized Android, iPhone Apps and mobile friendly websites, video surveillance (CCTV Security Camera Systems or remote video monitoring). TRUST our services: we have many years of mobile technology experience and are professionals and knowledgeable on technology; we have degrees in Computer Science, Technology and Computer Engineering from well-recognized Universities.

Business highlights

13 years of trusted experience

Services we offer

Computer repair - PC & Mac Cell phone repair - iPhones, iPads, iPod, Samsung, Motorola, LG, HTC, Nokia, ZTE Cell phone prepaid montly plans - H2O Wireless, Simple Mobile, Pageplus, Net10, etc Buy and Cell Used and New Cellphones, Tablets and Computers Surveillance IP Cameras - IP Camera sales and installation (Brand and off-brand names)

Services we don't offer

Contract cell phone plans

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

PayPal
Visa

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.7
value
3.7
professionalism
3.7
responsiveness
3.7
punctuality
3.7
Showing 1-3 of 3 reviews

Mindy L.
11/2023
1.0
electronic repair
  + -1 more
If i could give zero stars i absolutely would i dont even feel comfortable leaving a one star review.I purchased a xr iphone on sept 23 about two maybe 3 weeks later the phone wouldnt charge, The "owner" stated that the battery was unplugged and that he plugged it back in.The phone worked fine for a week and then did the same thing so i took it back and the "son" stated it was a bad battery and then when i mentioned i had just recently purchased the phone and what would that cost me.He then proceeds to put my battery back in and told me its working fine now that he does not know what the problem is and is not interested in trying to help me at this point so i ask for my phone case and he goes in the back and then hands me my phone and im looking at it as im still trying to ask questions and i see he had cracked the top left of my phone by the camera i confront him and tell him that my phones cracked he looks at me stupid so i left completely upset because what can little peon me do in that situation?Nothing. .. I then take it somewhere else because im not getting any answers and buy a brand new battery(sunday 11/5),the phone works but is not charging and showing that it is charging.I take it back to this dirty facility and they tell me i bought a bad battery.I tell them no it works it wont charge even though it shows charging he plugs my phone in for ten mins and then tells me i was right and come to find out it was the charging chip he then tells me thats 199$ i tell him im so frustrated ive had the phone for a whole whopping 36 days even though the sign on his wall says all purchases have 90 day warrenty i bring that up to him next thing i know he wants my receipt and i said i need my phone if i could use his battery to show the day i used my card he then hesitantly did and as im using the phone i see a perfectly round water drop from behind my screen start to drip down the front of my screen and im showing him real time as a perfectly round water bubble the size of a pencil eraser is dripping down showing Cesar in motion real time and the water trail it is leaving behind it. He then starts yelling louder saying i brought him a broken phone as more customers are walking in and im in tears because this is just so insane.I stated if it wasnt you it was your worker and he says "thats my son he wouldnt do that,i have cameras" so i said ok well show me then and i wont say a word .He then says i have customers and no time to look.I said i will wait till every single customer is gone and then changes his attitude to a very arrogant persona and says come back next Tuesday to show me and knowing there nothing i can do at this point i just leave and 400$ invested and a phone i had less than 40 days that is now cracked(sat) and has water behind the screen(mon).I know they injected my screen with a drop of water with a needle nose dropper because water damage is the only thing that Voids any warranty or the "son" was upset because i told Cesar about him cracking my phone or probably a combination of both.It was the most crooked situation ive had to experience in my life.If this is how they have been doing business no wonder there Challenger pkwy store off Washington ctr is closed and they must really be hurting for money if they have to go as far to sabotage a customers phone for money and if not money for spite..I cant wait to see what kind of twisted response they come up with for the reply to this reveiw. After reading some past replys to others issues reviews they have had i totally believe every single one of the complaints ,its sad you should be shut down and Cesar what goes around comes around and i dont think you have enough crystals for that kind of karma.God bless your crooked souls.
Description of Work: Figure out issues the phone was having that i purchased from them .

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

Ken Y.
01/2015
5.0
computer repair
  + -1 more
Everything went well and without incident or problem.
Description of Work: Purchase and installation of new computer w/wifi and windows 7 + new flash drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Wayne PC Tech
Thank you [name removed] it was a pleasure to serve you and I'm glad that you are very satisfy. I look forward to serve you in the future for any technology needs :)

Jay B.
07/2013
5.0
computer repair, electronic repair
  + 0 more
I dropped my iPhone 5 in the pool last weekend. I tried the "rice trick" and it didn't work. It wouldn't even power on. I took it to Cesar on Sunday and he had it as good as new in two days. The service ended up being $85. That sure beats having to buy a new iPhone 5 for $649! I would recommend Cesar (the owner) for any of your cell phone repair needs.
Description of Work: Fixed my iPhone 5 that I had dropped in the pool. It would not power up afterwards. They replaced my battery and then replaced the contacts that had become corroded from the water damage. The phone is now as good as new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Wayne PC Tech
Thank you (Member name removed) for trusting us on your iPhone 5 water damaged repair. We are always happy to help customers like yourself to get their devices back to life :) We hope we can do business with you again

    Contact information

    2605 S Calhoun St, Fort Wayne, IN 46807

    www.waynepctech.com

    Service hours

    Sunday:
    2:00 PM - 6:00 PM
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electronic Gadget Repair,
    Computer Repair

    FAQ

    Wayne PC Tech is currently rated 3.7 overall out of 5.

    Sunday: 2:00 PM - 6:00 PM

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 6:00 PM

    Wayne PC Tech accepts the following forms of payment: PayPal,Visa
    No, Wayne PC Tech does not offer free project estimates.
    Yes, Wayne PC Tech offers eco-friendly accreditations.
    No, Wayne PC Tech does not offer a senior discount.
    No, Wayne PC Tech does not offer emergency services.
    Yes, Wayne PC Tech offers warranties.
    Wayne PC Tech offers the following services: Computer repair - PC & Mac Cell phone repair - iPhones, iPads, iPod, Samsung, Motorola, LG, HTC, Nokia, ZTE Cell phone prepaid montly plans - H2O Wireless, Simple Mobile, Pageplus, Net10, etc Buy and Cell Used and New Cellphones, Tablets and Computers Surveillance IP Cameras - IP Camera sales and installation (Brand and off-brand names)
    Contract cell phone plans

    Contact information

    2605 S Calhoun St, Fort Wayne, IN 46807

    www.waynepctech.com

    Service hours

    Sunday:
    2:00 PM - 6:00 PM
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 6:00 PM