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THREE KINGS FLOORING

Flooring Sales and Installation, Ceramic Tile, Carpet Cleaning,

About us

ADDITIONAL CONTACT:TODD RAMSEY.

Reviews

3.821 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
52%
4
10%
3
5%
2
19%
1
14%


Rating CategoryRating out of 5
quality
4.1
value
4.3
professionalism
4.0
responsiveness
3.9
punctuality
4.0
Showing 1-21 of 21 reviews

Katelyn H.
12/2020
5.0
flooring contractor
  + -1 more
My experience as really good. The staff is so kind, helpful, and knowledgeable. I only did a cash and carry with them and they exceed my expectations. I will purchase from them again.
Description of Work: Vinyl Plank Flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn R.
11/2020
1.0
carpet cleaners, flooring contractor
  + 0 more
Incompetent. One way communication with never receiving a return call until after 20 days later, (after another call from me), only to find that our half paid carpet order had been discontinued.
Description of Work: new carpeting

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Judy B.
10/2019
2.0
flooring contractor
  + -1 more
We chose 3 Kings Flooring because we had done business with them in the past and were quite happy; this time not so much. Their attention to quality work and customer satisfaction has taken a slide since then. We have a field stone fireplace that has an irregular shape. The first time 3 Kings installed a laminate floor they did a very good job cutting and fitting the planks around the fireplace. This time a different crew installed a vinyl plank floor. Admittedly, the area around the fireplace was difficult. The crew leader did the cutting and fitting around the front of the fireplace and did an acceptable job. However, the sides were the most difficult and he let an inexperienced and unqualified helper do this - and it showed. There were wide gaps between the planks and the stones, the caulking job was uneven with high glob peaks, and the next morning one piece had settled so that it was not at the same level as the rest of the floor. This was unacceptable to us. In fact we told them as much and we removed the pieces around the sides of the fireplace and redid the work ourselves. Another area of concern was floor preparation. There was a rough joint area between the kitchen and dining room. As the flooring planks were being laid over this area a ridge could easily be felt under your feet when walking over it. Instead of filling the cracks and smoothing this area, the crew seemed a bit perturbed that we found this unacceptable. What they ended up doing was lifting the flooring and sliding some thin cardboard under each side of the joint. Also, after the fact, we noticed one plank joint was not seated tightly. 3 Kings told us that they only used the best installers who know what they are doing. Quite frankly, I am disappointed that 3 Kings would accept this workmanship from their installers; their reputation has certainly taken a dive with us.
Description of Work: We had our dining room, kitchen and laundry room re-floored with Coretec vinyl planks, a very expensive type flooring.
Rating CategoryRating out of 5

Jayesh P.
08/2019
2.0
flooring contractor
  + -1 more
Work was done well enough but follow up is poor. I would look for somebody more responsible. For a work that could have been done in 4-5 days took 10 days. Furniture replacement (paid) was not fulfilled. No discount given either. It was a costly hardwood floor installation (14K).
Description of Work: Hardwood flooring

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

$14,635.74

Joseph K.
08/2018
1.0
ceramic tile
  + -1 more
Very unprofessional! Had to keep calling them to get them to come out, and then to get me a quote. Finally gave me a quote which was completely out of the ballpark. Will not contact them again.
Description of Work: bathroom tile floor

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Kim B.
09/2017
5.0
flooring contractor
  + -1 more
Overall it went very well. The carpet and vinyl that we chose are of very good quality, and we are happy with our choices. "Todd" was easy to work with, and was helpful with his suggestions. He encouraged us to bring large flooring samples home, and that was very helpful. The installers were all very friendly, professional, and did a great job. The carpet laying crew is different than the vinyl laying crew. Each crew consisted of 3 guys....all doing their jobs well. There was a bit of a miscommunication with the vinyl installers, but once I brought it to Todd's attention, he offered a refund to compensate. Todd is fair, wants his customers to be happy, and it shows.
Description of Work: Purchased and had installed, carpeting and vinyl sheet flooring for entire home (1500 sq. ft.).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Jonathan A.
04/2017
2.0
carpet cleaners
  + -1 more
It didn't remove a basic milk stain. Some other stains got cleaner, but we've seen better from another service.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Philip K.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Had them install a simulated wood floor in a hallway for me. The installation was perfect and the clean up was thorough. The only problem with the installation was its high price and I made a mistake on the product I had put in. Three Kings did a very good job.
Rating CategoryRating out of 5
Yes, I recommend this pro

David S.
09/2015
4.0
ceramic tile
  + -1 more
unknown
Description of Work: Carpet was not ordered when they said they would. Difficult communication as only one associate does scheduling. Initial price that supposedly included glue-down installation did not include the glue. Different associates give you different information. Confusing! Installation job was good, though.
Rating CategoryRating out of 5
Yes, I recommend this pro

Philip K.
07/2015
5.0
home remodeling
  + -1 more
.
Description of Work: They cleaned with steam and chemicals my light colored carpet through out the house except the Sun Room which is not presently being used. I have used their cleaning services for several years. They are thorough, quick and reasonable and always right on time. Very pleased with them. If I ever need carpet replaced they will be the first place I go. They are still old school and privately owned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Kevin N.
05/2015
5.0
flooring contractor
  + -1 more
The work turned out really good; we were really pleased with them. They are very professional in every step of the process from selecting the floor to the installation. Their quality was outstanding.
Description of Work: I used Three Kings Flooring for flooring installation. They re-floored my kitchen, bathroom and a utility room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Chris K.
04/2015
5.0
ceramic tile, flooring contractor
  + 0 more
They did a good job installing and cleaned up afterwards. I didnt like the ending placement on the transition from carpet to floor as it interfered slightly with the pocket doors, but they fixed it for me at no extra cost. Will definitely use them again for other bedrooms
Description of Work: Installed carpet on the stairs and in the bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Susan H.
11/2014
2.0
ceramic tile
  + -1 more
grout is cracking between tiles. very bad install. owners are confused on what to do. still dealing them...5 months later.
Description of Work: countertop, backsplash, tile flooring

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$13,000

jean-paul C.
12/2013
5.0
ceramic tile, flooring contractor
  + 0 more
Three Kings was the most responsive in the 3 that we asked for estimates. They special ordered the tile and it came in from the factory wrong so there was a delay. Once the correct tile arrived the installers showed up and got to work. I had the old carpet already removed and the floor cleaned ready for them to install so that made it go quicker. The guys did a great job and getting the tile down and blend in with the existing kitchen tile and the wood floor in the hallway. They came back the next day to grout. It looks great, the lines are nice and straight and the tile is even.
Description of Work: Install red stone tile floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

diane L.
10/2013
5.0
home remodeling
  + -1 more
All the workers and sub contracters were good to work with. All were prompt. Did an excellent job.
Description of Work: Installed quartz counter tops. Fixed 2 pieces of molding. Installed table & table support. Stained all. Installed new sink & faucet. Stretched hall carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer C.
04/2013
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: I had a groupon for carpet cleaning which I think was a mistake. The service was awful. The man had my family room and hallway completed in 20 minutes. He didn't move the furniture only scooted it across the room then left it. He did not put the furniture back or even put on plastic so it wouldn't set on wet carpet. I asked him to focus on a certain area that my dog went potty. He told me nothing will get the stain out I need to replace my carpet. He didn't even try. I was going to ask to pay extra for deodorizer but he left so quick I couldn't. Not even a receipt. I called to complain about service all I got was my receipt. No phone call from manager. Very disappointed. I will stick with referral cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary Jane D.
05/2012
5.0
carpet cleaners, ceramic tile
  + 0 more
I had purchased a Groupon for carpet cleaning from this company. I was pleased they offered the stretching services as well. The area at the bottom of our basement stairs was, at first, listed as hopeless. However, the gentleman who came to do the job was able to take care of it. I was thilled! It was my mother who was here when the work was done and she reports being very impressed with the thoroughness of the cleaning. The young man who cleaned the carpets took a great deal of time and did an excellent job. We will definitely recommend them to others. The stairs were extra but only $3 each. Very reasonable. We have a new favorite carpet cleaning company!
Description of Work: 2 large living rooms and 2 bedrooms with connecting hallway and stairs to basement cleaned. Also, 2 areas in 2 different rooms were stretched.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Phil K.
07/2011
5.0
carpet cleaners
  + -1 more
The young man, (service provider), was on time. He was efficient, friendly and knowledgeable. I am very satisfied with the end results. I purchased this service through a "Groupon" offering and am glad that I did. There was no pressure to add additional services, or products. I am very satisfied with my experience with the 3 Kings carpet cleaning service. They done a great job and I have recommended them to friends with confidence.
Description of Work: Cleaning of all the carpet traffic areas of my entire house. Plus the application of a soil guard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$71

LINDA D.
12/2010
4.0
ceramic tile
  + -1 more
I chose them because they were the ones who worked with the company that installed the shower for me. I liked them. They paid personal attention and they spent time with us with no high pressure. I would recommend them to others. They were very professional and did quality work. I had used them before and had a good experience at that time. There were some delay problems. It was because of the communication between them and the company that installed the shower. So it was time consuming. However, they did a great job once they were out here. Their quality and professionalism were both very good. I would use their services in the future too.
Description of Work: Three Kings Flooring ordered the ceramic tiles and installed it for a shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,400

SHIRLEY B.
07/2007
5.0
flooring contractor
  + -1 more
We have no complaints with them at all. They were very good and the detail of the work was perfect. They really took their time and answered all of our questions. The service was exceptional and I am very pleased.
Description of Work: They installed real hardwood flooring and carpeting in our kitchen and living room. There was about 1100 square feet of hardwood and 1100 square feet of Berber carpet installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

CRAIG H.
12/2006
1.0
flooring contractor
  + -1 more
The project coordination was awful. The communications between the sales representative and the installers was sorely lacking. The installers said they wouldn't be a dust problem but by the time they finished everything in the adjacent rooms were covered with a thick layer of dirt and dust. The new vinyl covering had bumps and seam marks in the kitchen area. The installers said this would just fade away in a few days. We talked to the owners and they came out and looked and said we should give it sixty days. After we waited 90 days it was the same. They tried multiple fixes and just shook their heads and said they did everything in accordance with their standards. We could easily write pages in regard to this project but the comments above provide a brief summary. In summary we took a royal screwing.
Description of Work: Three Kings Flooring was contracted to install Congoleum floor covering in our kitchen, eating area and Florida room.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$4,800

    Contact information

    9002 LIMA RD, Fort Wayne, IN 46818


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Ceramic Tile,
    Carpet Cleaning,
    Kitchen and Bath Remodeling

    FAQ

    THREE KINGS FLOORING is currently rated 3.8 overall out of 5.
    No, THREE KINGS FLOORING does not offer free project estimates.
    No, THREE KINGS FLOORING does not offer eco-friendly accreditations.
    No, THREE KINGS FLOORING does not offer a senior discount.
    No, THREE KINGS FLOORING does not offer emergency services.
    No, THREE KINGS FLOORING does not offer warranties.

    Contact information

    9002 LIMA RD, Fort Wayne, IN 46818