Thomas Electric LLC

Excellent work.

I did not choose them. They weren't really speedy on getting an estimate or a response. That is when I chose somebody else. Their responsiveness was slow. They never got to the point of getting there on time. I would not consider hiring them in the future.

I emailed them and they never contacted me.

Scheduling was a little tough at first (his voicemail is always full and if he doesn't pick up, good luck). We eventually worked something out. He came and knocked out little parts of the job a little bit at a time. When it got to the junction box for the vanity in the bathroom, he installed it three inches right of center, making it impossible to install the light centered above the sink. I called him saying "what is this?" He came and fixed it and said on the phone "I don't know why I didn't measure that..." We had to wait for another contractor to install a ceiling vent before Irving could put the wiring in for my bathroom fan, and there was a stall there. While we waited to get that contractor in, my appointment for refinishing my hardwood floor came up. We redid the whole house, did a beautiful job, and the last coat of finish went on at about 7 PM on Sunday, 3/29. About a day later, Irving got in and did his job. However, he felt that an uninstalled bathroom cabinet was in his way, and he dragged the cabinet out of the bathroom and across a freshly finished, partially cured floor, and created about a 36" long trail of scuffs, some of which went ALL THE WAY DOWN TO THE WOOD, against the grain! After being told specifically, in plain english, not to do anything remotely like that. You can imagine my fury upon discovering this... I asked Irving if he caused the damage, he said he dragged the cabinet. I said we have to work this out and I would have to call him back. I started getting advice and quotes on a repair, and he took the liberty of entering my house while I wasn't there, taking photos of the floors (now dusty with drywall dust from other work), and since the scratches weren't readily visible under dust and a sheet of red rosin paper, he claims that the scratches are "microscopic." According to the pros (and my research) these scratches to the wood will discolor if not treated, and it's a big job fixing it. The lowest quote I got on repair was $500, but I said I would consider it fixed if he just gave me $$ to pay for a gallon of sealer and a gallon on finish so I could do a DIY patch job and maybe get this looking OK. That costs about $100. He wouldn't have it. He offered $50. No dice, that won't cover even a cheap patch-up job. He says he will have his "business manager" call me. Sheila Thomas (wife?) calls me and says they will give me $50 and I needed to pay up or they will take "additional steps." What steps? "It will involve an attorney." I ask "why don't you just have your liability insurance adjuster check it out. You do have insurance, right?" Irv says "I can't talk about that..."? YEAH RIGHT! He tried to guilt-trip me for asking him to install white fixtures when he already had beige ones purchased. He said I would be responsible for the cost. Really? Because you didn't ask what color I wanted? And what, you're not going to get your money back when you return that stuff? Sketchy! Issues unresolved

I would highly recommend Thomas Electric. They showed up when they said that they were going too. The price was fair and the work was really good. I called them about an electrical panel that was buzzing and they replaced all of the breakers at my request.

Thankfully, the problem didn't turn out to be more complicated than just replacing the light fixture. I was impressed with the fact that the serviceman suggested a way for me to save money on the repair. I also appreciate the fact that the company supports green technology.

It went very well. The gentleman who did the work was courteous and very efficient. Both tasks were completed within an hour. I'm very pleased and would definitely use the company again.

I was able to receive service within 2 hours of the time I called. The serviceman was very polite and professional. The work was done in a timely and efficient manner. I am happy with the work. It was a positive experience.