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Stucky Brothers

Appliance Sales and Installation, Appliance Repair, Mattresses,

About us

Locally owned company, in business since 1914. A+ rating with the BBB. Will travel to the entire area for services, please ask for details.

Business highlights

110 years of trusted experience

Services we offer

Sales of appliances, mattresses & water softners. Authorized service center for most name brand appliances.

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
0%
2
25%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
3.7
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Showing 1-8 of 8 reviews

Mark R.
02/2016
5.0
appliance sales
  + -1 more
....
Description of Work: ....
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,300

michele C.
07/2014
4.0
appliance repair
  + -1 more
I spent around $120. The job was good. They did good work.
Description of Work: I used Stucky Brothers last Fall to put a new boot on my washer.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Response from Stucky Brothers
Thank you Ms. [removed member name] for taking the time to file out this review. We appreciate all your comments!

David L W.
07/2014
4.0
appliance repair
  + -1 more
It wasn't pleasant. When we brought the water filter home, it didn't fit. We were suprised they didn't know that the design of the water filter for the model of our refrigerator had changed over the years.
Description of Work: We bought a water filter for our refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$40

Response from Stucky Brothers
[removed mbr name], I am so sorry to hear we gave you the wrong filter. Our normal procedure is to look up your model number to verify which water filter your unit would use. I can only assume procedure wasn't followed or the information from the manufacturer was incorrect. We appreciate your comment so I can follow up and find out where we dropped the ball.

Robert A B.
03/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stucky Brothers
Thank you Mr. [removed member name] for the great review. We appreciate you taking the time out of your busy schedule to fill this out.

Phil K.
06/2011
2.0
appliance repair
  + -1 more
It went well. They told me it needed to be replaced and was unable to tell me why it was broke.
Description of Work: I called them to repair my ice maker.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
2.0
punctuality
2.0

$400

Response from Stucky Brothers
[member name removed], I appreciate you giving us the opportunity to service your appliance and get you back up and running. Unfortunately, we were unable to tell you exactly what had caused the part to fail. As with most items, parts just quit working. Please be assured if we knew why it failed we would have explained it to you in detail. We want to thank you for filling out this review, to help us better serve our customers.

R W.
08/2008
2.0
appliance sales
  + -1 more
The salesman was not bad. The installation, however, was not good. They had to cut the hole in my floor at least three times before they got it right. They also charged me much more for the installation than expected, per a conversation previously with the salesperson. I would not use them again in the future.
Description of Work: I bought a Gen-Air range from them, which needed a downdraft hooked up in the floor.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0


leslee H.
04/2008
5.0
appliance sales
  + -1 more
Upon entering the store, Zac approached me and presented options in all price ranges of the refrigerator and stoves I was interested in. I actually ordered both the refrigerator and stove over the phone with Dave, who explained that he would give the "sale" to Zac, but would be there for any questions I may have. He was, I had a few questions. The items were delivered two weeks later. My old appliances were picked up and hauled away. The two young men, Jason and Monte, that delivered the items installed all the drawers/ trays, etc. They made sure everything was level and gave a thorough explanation of warranty and use before leaving. They were very quick, respectful and knowledgeable.
Description of Work: Sales assistance, purchase, and delivery of refrigerator and stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

RON R.
10/2006
5.0
appliance sales
  + -1 more
Great. Washer and dryer came as purchased. We had one repair on the washer.
Description of Work: Washer and Dryer sales and Repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400


    Contact information

    5601 Coldwater RD, Fort Wayne, IN 46825

    www.stuckybros.com

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    9:00 AM - 9:00 PM
    Tuesday:
    9:00 AM - 9:00 PM
    Wednesday:
    9:00 AM - 9:00 PM
    Thursday:
    9:00 AM - 9:00 PM
    Friday:
    9:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Appliance Repair,
    Mattresses,
    Water Filtration and Softening

    FAQ

    Stucky Brothers is currently rated 4 overall out of 5.

    Sunday: 12:00 PM - 5:00 PM

    Monday: 9:00 AM - 9:00 PM

    Tuesday: 9:00 AM - 9:00 PM

    Wednesday: 9:00 AM - 9:00 PM

    Thursday: 9:00 AM - 9:00 PM

    Friday: 9:00 AM - 9:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Stucky Brothers accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, Stucky Brothers does not offer free project estimates.
    No, Stucky Brothers does not offer eco-friendly accreditations.
    No, Stucky Brothers does not offer a senior discount.
    No, Stucky Brothers does not offer emergency services.
    Yes, Stucky Brothers offers warranties.
    Stucky Brothers offers the following services: Sales of appliances, mattresses & water softners. Authorized service center for most name brand appliances.

    Contact information

    5601 Coldwater RD, Fort Wayne, IN 46825

    www.stuckybros.com

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    9:00 AM - 9:00 PM
    Tuesday:
    9:00 AM - 9:00 PM
    Wednesday:
    9:00 AM - 9:00 PM
    Thursday:
    9:00 AM - 9:00 PM
    Friday:
    9:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 5:00 PM