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STEAM A WAY CARPET CLEANING INC

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile

About us

3 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. NO SERVICE FEES. ADDITIONAL PHONE NUMBERS: 8884930444 & 2609255741. MAY CONTACT THROUGH EMAIL. EXTRA CHARGE FOR AFTER-HOURS SERVICE.

Business highlights

21 years of trusted experience

Services we offer

CARPET & UPHOLSTERY CLEANING, ODOR REMOVAL, TILE & GROUT CLEANING, DIFFICULT STAIN REMOVAL & FURNITURE CLEANING.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.933 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 33 reviews

Janell H.
07/2017
5.0
carpet cleaners, ceramic tile
  + 0 more
They were quick to come out and give an estimate, got us on the schedule within a matter of days, and were on time to do the job. They even got some old stains out of the carpet I thought would be there forever. Quick and courteous, would definitely hire again.
Description of Work: One room of carpet shampooed; grout cleaned in 2 bathrooms, kitchen, and laundry room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from STEAM A WAY CARPET CLEANING INC
Thank you! We appreciate your business.

Elizabeth S.
11/2016
5.0
carpet cleaners
  + -1 more
Work completed in timely manner and job completed well
Description of Work: Walk areas cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris S.
03/2016
5.0
carpet cleaners
  + -1 more
Keith's people did a great job and the carpet turned out great. They were friendly, thorough, and quick. We will definitely have them back. Steam-A-Way also rewards his customers with referral bucks, which was a plus for us.
Description of Work: Keith's staff cleaned our carpet. A team of two-three people were available to do the cleaning. I don't know anything about carpet cleaning, but his equipment looked top notch and his vehicles look to be newer and in great condition. I only mention this because sometimes that matters and it is a good indication that he has enough customers/clients to sustain his business.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rose Marie B.
10/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a great job. I have used them several times for various jobs and they always do a great job. They really got up some tough stains.
Description of Work: Cleaned carpets and chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jeffrey R.
09/2015
5.0
carpet cleaners
  + -1 more
They were very nice. We asked for a couple extras and they performed the extras at minimum cost. Very friendly and professional.
Description of Work: Clean Carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Rose Marie B.
08/2015
4.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a great job ! They were very courteous. They moved things out of the way. The carpet dried very quickly and they got out several difficult stains.
Description of Work: Steam A way cleaned several carpets, halls and chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Donna E.
05/2015
5.0
upholstery cleaning, carpet cleaners
  + 0 more
Everything went smoothly. The owner and his nephew did the work, they were both very friendly and easy to work with. From arriving on time to getting black ink out of white carpet, along with some puppy accidents. Also, on the area rug, the puppy chewed a pink hi-lighter which bled red!!! They got it out!!! They were concerned, that after the carpets were done drying, if any stains resurfaced to please give them a call and they would come back and take care of it. None resurfaced. I wanted a locally owned and operated business and that is what they are. I would use them again, and will. Thanks Steam A Way
Description of Work: They cleaned 2 bedrooms, a long hallway, an area rug, a small loft and a couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Response from STEAM A WAY CARPET CLEANING INC
Thank you for your kind review, it is a pleasure doing business with you!

Sheri D.
03/2015
4.0
carpet cleaners
  + -1 more
It was great. I wanted more work done than the deal. It was by 10$.
Description of Work: They cleaned carpets in 3 rooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Carolyn R.
12/2014
5.0
carpet cleaners
  + -1 more
They cleaned a room that we had, its about 20x30 in size.
Description of Work: It went well. They did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Cynthia C.
09/2014
5.0
upholstery cleaning, carpet cleaners
  + 0 more
The Steam A Way crew was on time, quick and thorough. I will definitely call them again!
Description of Work: I had my basement carpet, a reclining sofa and a reclining loveseat cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$263

Julie P.
09/2014
5.0
carpet cleaners
  + -1 more
We have light carpet and the stains (mostly red wine...I can't lie) were still visible from past cleanings. There were also some stains that have been there since before we bought the house. They either removed them or made them almost invisible! I will definitely use them again! They were polite, on time and helpful! Love!
Description of Work: I had my carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rita M.
08/2014
5.0
upholstery cleaning, carpet cleaners
  + 0 more
Steam Away was recommended to me by a trusted sales person at my favorite flooring store. I called to set an appointment and spoke with one of the owners. Her husband Keith, actually does the work and has two other full-time employees. They do not hire part-time summer help to do the primary part of the job. "Brian" was assigned to my house along with another man (Josh?). Every aspect of the job was done professionally and either technician was able to answer my questions respectfully. They moved all of their equipment in & out of the house with caution. You could tell that both guys knew what they were doing and worked well together. That has not always been the case with other companies that I have hired! My carpeting does show some wear in the high traffic areas and I did not expect it to look like new. However, these guys were able to make it look MUCH cleaner than I expected! It was not overly wet from cleaning and it had a pleasant clean smell upon completion. I was just as pleased with the cleaning of the sofa & loveseat. Thanks, Steam Away.... you are my go-to company when it comes to my floor & furniture!
Description of Work: Cleaned & applied scotchguard to large carpeted basement & stairway and cleaned sofa & loveseat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$313

Response from STEAM A WAY CARPET CLEANING INC
Hello, Thank you for your kind words and your business! If we can do anything else for you please let us know. Keith

Candace S.
03/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
They did a wonderful job and I would use them again. They were extremely professional. They cleaned up after themselves, which I very much appreciated. They used bio-friendly cleaning solutions so there was no terrible smell when they were done.
Description of Work: I used Steam A Way Carpet Cleaning to clean carpets, tile and grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

KRISTINE J.
09/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They are my new GO TO GUYS for all cleaning, especially upholstery and carpeting. In about one hour, they tuffed out stains from my hand-me-down sofas which are over 25 years old. They prewarned me that they might not be able to remove these old stains and didn't want me to pay for false expectations. WOW! What an improvement! The carpet looks almost new, and no fumes or chemical overload. They even cleaned the kitten's litter box area in my den. No other provider would agree to clean my linoleum-floored kitchen because it isn't tile/grout. These guys deserve their top star rating. I highly recommend them.
Description of Work: Cleaned kitchen linoleum floor, great room carpets and two sofas with staining

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$220

Roger H.
07/2013
5.0
carpet cleaners
  + -1 more
Was easy to work with, easy to schedule, arrived on-time and was very professional.
Description of Work: Cleaned six areas of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

mark E.
07/2013
5.0
carpet cleaners
  + -1 more
Provider is focused on doing a great job. I believe his status on Angies list is his first priority and he did everything humanly possible to fulfill that goal. Anytime I can get better service than I expected, I must profusely praise that business. I do profusely praise that business. Mark
Description of Work: Cleaned my carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from STEAM A WAY CARPET CLEANING INC
Thank you for your business! It is A pleasure working with you!

Heather H.
04/2013
5.0
carpet cleaners
  + -1 more
Company arrived on time. Did the area where I work first (and gave me booties so I wouldn't ruin the carpet) so I could get back to work. Got done in an hour and a half, and did a fantastic job. It was priced nearly identical to the quote I got on the phone, and they gave me the $20 discount that they offered on Angie's list. Super nice guys and no "judgement" for having a pet that has occasional accidents on the carpet. They even used an enzymatic carpet cleaner to take care of the pet stains as part of their normal cleaning process. YEAH! House smells great and carpet looks AMAZING. WOOT!
Description of Work: Whole house carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from STEAM A WAY CARPET CLEANING INC
Thank you for your business. It is a pleasure working with you!

Tamara R.
03/2011
5.0
carpet cleaners
  + -1 more
We were able to schedule the service within the week which was important to us as we are putting our home on the market for sale. They called to say they were running a little late after their previous job. I appreciated the notice and they showed up within 30 minutes of our scheduled time. They were very friendly and professional. They discussed the stains with me before they left and let me know they offered a 30 day guaranty on their work. They let me know it was possible for the stains to resurface after an initial cleaning, especially due to the unknown cause of the stain (my kids weren't 'fessing up!). After a day or so a couple of stains did resurface. I called and they came out within 48 hours to quickly treat and thoroughly rinse the area again. Looks much better. I am very happy with their work, the price and their upbeat manner. I would definitely use them again and would recommend them to others.
Description of Work: Cleaned the carpet (also moving most furniture) in the great room, stairway, hallway, master bedroom, two other bedrooms and laundry room. Used some stain remover on a few spots and deodorizer as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from STEAM A WAY CARPET CLEANING INC
Thank you so much for your business! It was a pleasure working for you!

CHERYL W.
09/2010
5.0
carpet cleaners
  + -1 more
They were punctual and the job was executed very well. I have recommended STEAM A WAY CARPET CLEANING INC. to a lot of my friends and will continue to recommend them. I will use their services in future.
Description of Work: I used the services of STEAM A WAY CARPET CLEANING INC. to clean the carpets in our living room, hallway and the dining area about a year ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Scott E.
09/2010
5.0
carpet cleaners
  + -1 more
It was excellent. They did good work. They are dependable and reliable. Their prices are excellent. I can usually get them over to my house pretty quick once I give them a call. I would use them again in the future.
Description of Work: Steam A Way Carpet Cleaning cleaned my whole house. I use them a couple of times a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Eric N.
05/2010
5.0
carpet cleaners
  + -1 more
Keith and team did a great job! The communication was excellent, they were punctual, the services and cost were clearly explained, they were professional and took the time to do the job properly. We appreciate the effort and quality. We will be calling them again and would recommend them to all of our friends and family.
Description of Work: Carpet cleaning of all carpets in the house including moving furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Richard B.
10/2009
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They showed up promptly at the time of appointment. Work was done fast but thorough. Very well done, and kept everything neat and clean. Very down to earth and low pressure. Although they offer a wide range of services and even disaster mitigation, he didn't push other services on me, just advised what he had to offer. They provided good follow up and the price was very fair. Would definetely use again.
Description of Work: Carpet Cleaning of entire home & cleaning of 2 pieces of furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gary S.
09/2008
5.0
carpet cleaners
  + -1 more
We received excellent service. Keith, the owner, and an associate did the work. They were running about an hour ahead of schedule so they called and asked if they could do our carpet early, which they did. Keith measured the areas that needed cleaning and gave us a firm price, which was at the low end of their over the phone estimate. He didn t try to sell added services as many others do. The carpets are very clean and life is getting back to normal. All in all, it a very was a pleasant experience.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

JANET Z.
09/2007
5.0
carpet cleaners
  + -1 more
Very prompt, finished quickly and efficiently.
Description of Work: Hired to clean carpet in house with 2 dogs. Excellent job. Carpet dried quickly and they offered suggestions on how to keep pet odor out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

CHERYL W.
07/2007
5.0
carpet cleaners
  + -1 more
I couldn't have more pleased. I have used Steam A Way to have the carpets of my home cleaned for several years and have always been extremely happy with the results. A family member needed the carpets cleaned in her one bedroom apartment. The carpets were quite dirty. I didn't really think all the stains could be removed, but Keith did a great job. An appointment was scheduled within days of when I called and he showed up right on time. He asked that I call him, if any of the stains "reappeared," and he would come back and work on them some more. He said drying time would be about six hours, which was correct.
Description of Work: Steam A Way cleaned all the carpet in a one bedroom apartment with many "difficult" stains, including juice, blood, and pet stains. The final results were impressive. Keith was on time and worked quickly and efficiently. He willingly moved and blocked any large pieces of furniture. He was very professional and I thought the final price, was more than reasonable. He took great care in seeing that the cat didn't get outside!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89
    • 1(current)
    • 2

Contact information

8322 REDSTONE DR, Fort Wayne, IN 46835

www.carpetcleaningfortwayne.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile

FAQ

STEAM A WAY CARPET CLEANING INC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

STEAM A WAY CARPET CLEANING INC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, STEAM A WAY CARPET CLEANING INC offers free project estimates.
Yes, STEAM A WAY CARPET CLEANING INC offers eco-friendly accreditations.
No, STEAM A WAY CARPET CLEANING INC does not offer a senior discount.
No, STEAM A WAY CARPET CLEANING INC does not offer emergency services.
Yes, STEAM A WAY CARPET CLEANING INC offers warranties.
STEAM A WAY CARPET CLEANING INC offers the following services: CARPET & UPHOLSTERY CLEANING, ODOR REMOVAL, TILE & GROUT CLEANING, DIFFICULT STAIN REMOVAL & FURNITURE CLEANING.

Contact information

8322 REDSTONE DR, Fort Wayne, IN 46835

www.carpetcleaningfortwayne.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM