Springer Construction Inc.

We just had our upstairs bathroom completely remodeled Springer came out super fast gave us a responsible quote for the work and got start pretty quickly. The crew members were super professional and polite and did fantastic work. Duane the ower was super nice and came out to the house after it was done to make sure we were happy with the work. I would highly recommend this company and will be using them for future projects. The work they did was well worth the money we paid it most certainly added value to our home. Thanks Springer construction for all your great work!

I was very please with the work. It turned out so pretty I don't even want to use it. I just want to leave it all pretty. I get so many compliments!

Very unsatisfied...… It took 3 weeks to organize a time with our tenants to set up access to the back yard and when Springer would be able to look at the repairs. When the estimator from Springer arrived he said that he does not go on roofs, and they are too busy to wake the time to do any repairs. The person taking the scheduling was aware of the reason for the estimate. Our tenant took a day off work to arrange to be there for the appointment. After the estimator said he would not look at it I called and talked with the scheduler, office manager and over the next 2 days called and left messages for the owner. To this point there has been no contact from the business Dwyane. I would not contact this company again.

ZERO stars! This was the worst company we have ever done business with. Before you hire this company, do your homework! Check out BBB, Angie's List, company's own website, etc. to read the negative reviews left. We met with a representative of this company last Spring about re-roofing our home and detached garage, and also replacing damaged wood and re-roofing the carport. We signed the Contract and paid half money down ($4,388). They completed roofs and carport work. In the process, shingles fell down all four sides of our two-story home. Had black skid marks from the backs of the old shingles down the siding, as well as scratches and dents. Every window wrap on first floor was damaged. Black marks went down two sides of our garage and one wall of the neighbor's garage. Plus more damages. The owner of this company's first offer included US paying them an additional $2,450 to repaint the siding. Their second offer included them paying us $750 to do it ourselves. Owner refused to make a claim against his "up to $2,000,000" insurance policy indicated on the contract, or even provide name of insurance company. After we refused their offers, they hired an attorney and took a lien (for more than the remaining balance amount) against our home. They threatened to sue and foreclose on our home if we did not pay the remaining half. We were accused of lying (even though admission of damages was made in writing). In the end the owner settled with us and we will not pay the balance owed. The Lien is released. Luckily, we had to expend no attorney fees. We do have to pay out of our own pockets to fix all the damage they caused. What a shame this company would choose to fight, lose their entire lien amount and I assume incur months of attorney fees and expense, rather than just fix the damages they caused in the first place!

The work was completed incorrectly and the room leaks onto the flooring. This has ruined the floors in the room. Dwayne didn't get the required permits for this job which was a violation of the township. Dwayne essentially said that the issue is not his fault and that the people who did the work before his company was responsible . I hired a general contractor to complete the botched job Springer did. They had to take everything down to the studs. This was how it should have been done by Springer. The new company did a great job. Once the new crew began work, they noticed how negligent the work Springer did. We had mold growing under the floor tiles that Springer came back out to correct. I have a powerpoint review done by the second contractor that shows all the poor work Springer did. He was hired as a general contractor to convert this room. He never stated anything else was needed to be completed for him to convert this room. I hired an attorney to review his contract after Springer wouldn't stand by his word.. He felt we would have a 50/50 chance of getting money back from this negligent work because the contact was so vaguely written. Shame on me for trusting Duane! I decided not to move forward. I would caution anyone using this guy. He isn't honest. Basically, I paid $20k for windows. He took me to the cleaners. Expensive life lesson leaned. Wish you all better luck.

They did very well. They came in and got it done in one day, even on a very windy day. We had some minor issues, but they came out a week later, and everything has turned out perfect. Just overall a very nice group of people to work with. I would highly recommend to others.

Entry Doors installed very well except for one, where reinstalling a storm door back onto one door frame wouldn?t fit; workers professional and cleaned up well. Problem, was we were unable to re-install our storm door back onto the door frame, where they had installed a new entry door onto, because when they wrapped the door frame in aluminum, it made the door opening smaller then a standard 36" sized door opening. And when we called to inform them that our storm door wouldn't fit back onto the door frame, they claimed that since they didn't remove the storm door, they weren't responsible to put it back on or problems with re-installing it. And they wouldn't return calls for 2 weeks afterwards, and then when we finally got a hold of them, Duane said he would come out the next week and take a look at it, but never showed up or called. They had their money by this point! It isn't fair or should matter who took the storm door off its hinges. They didn't leave a standard opening to ever install a storm door again on that opening. ** 12/11/14** There are always two sides to a story! It was unprofessional for Duane to have called me back after this review was posted and yell at me stating that what I wrote was incorrect, giving me his side of the story and blaming everything of why the storm door wouldn?t fit back on and stating that they would not be doing business with us again and referred me to contact Bushey?s Company for any further issues with our doors.

We decided not to go with them. We had already paid for the lining for the egress window outside that keeps the dirt out. But he had not ordered it yet. We decided not to go with them. He would not give us our money back for that. He got kind of nasty about it and said that he had already ordered it. I am pretty sure he had not ordered it. We would not recommend them. With regard to responsiveness, it was fine in the beginning, but it was just nasty towards the end. I wouldn’t use them again in the future.

He tore up my yard with their trucks. They came out and did compact the yard but didn’t reseed. They left about 300 nails on the ground. My wife picked up 21 nails in the driveway alone. He was very belligerent and shouldn’t be dealing with older people. He called me names to my face and completely unprofessional. I feel like he showed false advertisement on the radio as “my first bid, is my best bid.” His first bid was $9200. I told him that I was not going to pay $1000 more than a bid from another company and told him I wouldn’t pay that so he matched my other bid. He also did the same thing to my neighbor.

I talked to the owner hour before signing the contract. He filled it out as we were talking and then I signed it. The particular type of windows I wanted for the home were criss-crossed and I had specifically requested that the replacement windows would be the same. When the windows were delivered, they were not the criss-cross style that the owner and I had discussed. When I called him about it, he said, "You signed the contract, gotcha." He said I would have to re-order all of the windows and that it would cost thousands more. While I should have read the contract before signing, I thought it was poor customer service. He wouldn't ever offer a discount or anything like that for the mistake.

The project went very well. Three installers worked all day, replacing the windows. The returned the following day to finish the flash around the windows.

Before hiring Springer Construction I had called nearly every window company on Angie's list. I did receive quotes from several other companies, but I was disappointed by either their lack of confidence in the replacement, unwillingness to stand behind their work or lack of knowledge about what needed done to fix the problem (i.e. trying to sell me a replacement window, which wouldn't have solved the problem). I even had a couple of people tell me they weren't interested in taking the risk in fixing my issue. Duane was extremely knowledgeable and more importantly willing to stand behind his work. They showed up on time and did a fantastic job of replacing my window. It's been over a year now and the dormer window that used to leak every time it rained has been put to the test in many storms and performed perfectly. I watched them as they worked and I know for a fact that window was installed better than any other window in my house (use of ice and water shield, attention to drip edges and overlaps, etc.) I have complete confidence in their installation and without a doubt they would be my go to contractor if I have any issues with other windows in my home.

Obviously this was not an important project. Our scheduling was difficult. Weather delays for the roof were understandable but not for the interior repairs. Frustrating when twice we were told they would be there at 7am and did not come until 830am when I had to pay for someone to be here at 7am. The inside workers (not Dan) were unclear on where or what they were to work on, were loud with obscenities (this is a business) and left things a mess. The roof was repaired (time will tell if it was a good job) the skylight replaced in one room and a second skylight removed and boarded in. After all the repairs were done, they finished the ceilings back to match and patched the replaced drywall. I asked Duane if they were going to paint and his reply was "I don't want to" but they did come back to paint. I paid for the paint and 2 guys were here for an hour or two painting two walls. After paying my bill, I got a call that they forgot to charge me for the drywall (which my contract stated would be priced on a time and material basis) and they were charging me $325 for painting. I wrote to Duane and said that was excessive and the wall should have been returned to its normal look. He called and said it didn't say in the contract that they would paint (it didn't) and that I would not get a warranty for the roof repair until it was paid. I said he hadn't told me it would cost so much for such a little job and his reply was "you didn't ask". I then said I wouldn't be using them for the rest of the roof next year and he said that was okay because I had been a total pain about the whole thing! So, I will pay it but I think it was exorbinant price for something that should have been included, and if he had said, I'll do it but it will be $325, I would have gotten someone else. I did not want to write a negative review on a small business but the attitude has put me over.

I called them for an estimate and they promised to do it and they never followed through. They told me that they would get back to me by June 9th and they didn't. In fact, I held up my work, I had another bid and I was waiting for theirs. I waited on the work to get their bid and I never got it. When I called them back, the person I talked to didn't seem to know what happened and didn't know why they hadn't gotten back. She seemed a little frustrated that somebody else in the business didn't follow through.

They did a good job. I didn't have any problems with it since they installed it. The guy did it in a reasonable time and took him one day to do it with the clean up. They are expensive.

I been slowly replacing my windows with a very high energy efficiency versions. Last winter one of them spontaneously cracked. These windows are covered by a 30 year warranty. Springer was out there within one day of reporting the issue. The window was replaced as soon as the manufacturer could make another. EXCELLENT SUPPORT

Overall, we were very satisfied with the experience from the estimate to the completion of the job. Examples: -The estimator was very informative--I believe he was the owner of the company. He didn't try to sell to hard, but seemed more to be explaining what he offered. Other estimators we had for similar projects were over the top in "selling" us on their company. -Communication with the office was good--I had the need to contact them about a clarification of the job. The person I spoke with was great to deal with. She also kept us informed during the time between giving the go ahead and when the job was complete. She also followed up with a call to see what we thought of the completed project. -Work quality was very good--We are very happy with the new door and how it was installed. -Dedicated workers--The men who came to do the work weren't provided with the correct caulk. They did as much as they could and then went to get the right color and to work on another job. They came back early in the evening and worked until it was dark to make sure the job was done even though they'd had a very long day. The next time I need similar work done, I will be contacting Springer again.

Springer quoted a bay window roof visually similar to photo in Springer's ad published in "Mad Money" magazine. My understanding was that it would be steel instead of copper, but otherwise visually consistent with Springer's ad. I referenced this photo multiple times and consistently through the quoting visit. Roof was installed while we weren't home, with no notice, and is not the roof requested. Instead of all-standing-seam style roofing geometrically similar to a copper roof it was made of pole-barn quality steel roofing with pieces on top of pieces attached with visible rivets. Springer's response to my refusal to pay for such a roof was, "You should have kept the old shingled roof.", followed by "I don't have time to listen to you complain about how you don't like your roof.", followed by threats to sue. Springer left two hostile messages on my answering machine and personal phone. 1) I do not believe the roof I requested is impossible. 2) If it is impossible or Springer couldn't build it the time to tell me is during the quoting and my job should have been refused. If discovered to be impossible at installation time, they should not have proceeded with installation knowing it did not match what I had requested. Springer course of action was to install a different roof, blame me, and threaten litigation. Further, Springer left sharp piles of scrap metal, nails, wood and debris behind in front of my house for a weekend, and not all the nails in the roof were even caulked. Installation was unprofessional and cleanup was non existent until we complained.

A quote and a plan was provided for a bathroom remodel. The provider was able to work with us via email on quote and drawings. If price or more options on material were available at the time of quoting, we would consider going with them for our bathroom remodel. They were second in the running on 4 quotes.

Owner does the inspection and estimates personally. I called them to get a quote on replacing the roof. Assured me we had at least another year on this roof. Did needed repairs which gave me another year to save up for the roof replacement. I'll most certainly call them for a replacement quote.

they did a bad job of it didn't us the right starter strip, didn't replace bad plywood now there are soft spots on the roof, nail heads showing didn't replace all the flashing

I called Springer construction for a free estimate on a 4 car garage. Duane came over and we discussed the particulars of the project (dimensions, number of windows, electrical, entry doors, car doors, etc) and Duane took some measurements. He mentioned at this time that there was a $250 fee for the drawing that would be done professionally by an architect and would satisfy all applicable building codes. He said that this fee would be applied to the principle if selecting Springer to do the work. Although I thought I understood what he meant, I apparently did not. About 2 weeks later I got an email from Duane with an attachment saying:? Chris, Please print out, read, sign, and date the attached form. Please send the signed form and the $250.00 check to our address provided below. We are currently working on your drawings. Once we receive the signed form and your payment, we will send you the drawings for your approval and then move on to your estimate. ? I responded the same day explaining that I was only interested in the free quote at this time and that the fee would not be an issue if I were to decide to use Springer as a contractor. Duane wrote me back the next day saying: ?Chris: We would like to give you a Free estimate, But we do have to limit the time we spend on every drawing/ schematic. I hesitate to give an estimate on a project that I am not sure is what you really want. This is why we charge a small fee for the drawing/ schematic. If I give you an estimate on a garage and it is not what you want. Then I have to start the process all over again. This wasting the time I have already spent quoting your project. I did say let you know that if you choose Springer Construction for the project we would remove the fee. Sorry for the inconvenience. If you decide to pay the fee I would be glad to send a schematic to you for your inspection and approval. Thanks? I confirmed with the receptionist that the estimate was free, I confirmed with Duane in person that the estimate was free, and there is a ?FREE ESTIMATE? link on the Springer website. Trying to charge me for a free estimate is shady business and I will never hire this company based upon that principle alone. All quotes within this narrative are taken directly from either the Springer website, or the email that Duane personally sent to me.

They did a wonder job. The technician was on time and personable. We were very happy.

We decided to go with another contractor because we got a lower bid. It took a long time to get the estimate. The other companies were more prompt about giving us the estimate. We tried calling Springer and had trouble reaching them so we didn't have a favorable impression.

Crew of 3 arrived mid-morning. Of course it was one of those weird 100* days in September! Windows were installed quickly and efficiently. Workers were diligent in covering all furniture/flooring in area of window install. Only one area that they did not cover was the living room couch; those windows then had to be chiseled to be removed. Created extra clean-up that could have been remedied with drop cloths. Other than that one little item, crew was respectful to items inside and outside. Extremely pleased with the quality of the windows themselves and installation. All 7 windows were installed within 6 hours during one of the hottest days of the year! Would highly recommend to others.