Services we offer
Reviews
2.56 Reviews
Showing 1-6 of 6 reviews
karen M.
11/2016
appliance repair, appliance sales
+ 0 moreIts now been 3 months that we've been waiting for a simple thermostat. I feel that they have just been getting the runaround. I have now gotten sick again with salmonella and my doctor put me on an antibiotic last week. We need to get our refrigerator fixed or if they can't fix it, they need to replace it ASAP.
Description of Work: We have a new warranty with them for our refrigerator. We ended up getting really sick from the food in our fridge. We had them come out for a service call and they said that the thermostat needed replaced as well as another part. We ended up receiving the other part but they told us that the thermostat was on back-order and that they couldn't come out to replace it until it comes in. They used to call me every couple weeks with an update on the part, but all of a sudden we stopped hearing from them completely.
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Wilma F.
04/2016
appliance repair
+ -1 moreIt was bad from beginning to end. The information flow got all messed up. They sent out the wrong department to work on my stove. They also tried to change the price from 50 to 100 dollars.
Description of Work: Appliance- Large
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Janet G.
09/2013
auto repair
+ -1 moreTook vehicle in for a routine oil change. Arrived around 8:30 a.m. on a Saturday morning. Did not schedule an appointment before hand but was done in about an hour (thirty minutes before promised). A free courtesy inspection was done upon my request. Comments were noted on inspection report, as well as telling me, but not pushy about getting the work done. You can wait in the waiting area (no WI FI) or can shop the Glenbrook Square Mall or the many restaurants while waiting.
Description of Work: Oil change and free courtesy inspection.
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Yes, I recommend this pro
$34.52
Debra H.
02/2012
appliance repair
+ -1 moreThey are an okay company, and I would use them again in the future.
Description of Work: We use them for appliance repair.
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Yes, I recommend this pro
DAN H.
10/2008
auto repair, car tires
+ 0 moreThese guys were SLOW to finish. The tires had to go back, and I actually went back 3 times to get it balanced correctly. When I had a bad tire, they never really explained the lack of warranty. I still had to pay for it. Each time I went back for service, it always was a long wait. One time they ended up breaking a lug off the wheel, had to order it across town. I was stuck waiting for hours! Not anymore. No thanks.
Description of Work: Auto service, brakes & some tires.
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$375
PAULA B.
03/2007
delivery service
+ -1 morePoorly, story from start to finish in above paragraph. The ironic thing about this, is that I used the gift card to buy an under cabinet radio for the kitchen. It is defective. Every time it is turned off and then the next time it is turned on the volume jumps to vol 17, and I prefer 9-10 level. So I have to be prepared to pounce on the volume down button to avoid a blaring noise. I'd return it, but it was apparently the last they had ( do not know if or when they will get more) and an under cabinet installation is not something I want to repeat any time soon. I'm batting 0 for 2 with Sears.
Description of Work: We purchased a ping pong table. It was too heavy for me to handle downstairs so I paid for delivery. The truck came a 1/2 hrs early, but did call first. It needed to go downstairs to the basement. They took a quick look and said it would not fit. I told them it would fit as we'd recently had building materials larger than that carried down the month before. He insisted, 'no, it will not fit.'' I suggested measuring it, he refused. I suggested taking it out of the box, it was in pieces, he said no. He then unloaded it into the garage and left. I could have pulled it out of my car and left it in the garage myself. I wanted delivery to the basement. These guys didn't care and I think were just plain lazy. I had to get 2 men to carry it down and it fit just fine. I called the delivery center to complain. It took weeks to get any response, finally the store manager intercede on my part and went above and beyond to help me get a partial refund in the form of a store gift card.
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$60
Contact information
4201 COLDWATER RD GLENBROOK SQ , Fort Wayne, IN 46805
www.sears.comService hours
Sunday:
10:00 AM - 6:00 PMMonday:
9:00 AM - 9:00 PMTuesday:
9:00 AM - 9:00 PMWednesday:
9:00 AM - 9:00 PMThursday:
9:00 AM - 9:00 PMFriday:
9:00 AM - 9:00 PMSaturday:
9:00 AM - 9:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Auto Service,
Appliance Sales and Installation,
Delivery Service,
Auto Tires,
Hardware & Home Improvement Stores
FAQ
SEARS is currently rated 2.5 overall out of 5.
Sunday: 10:00 AM - 6:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
No, SEARS does not offer free project estimates.
No, SEARS does not offer eco-friendly accreditations.
No, SEARS does not offer a senior discount.
No, SEARS does not offer emergency services.
No, SEARS does not offer warranties.
SEARS offers the following services: APPLIANCES, AUTO, BABY, CLOTHING, ELECTRONICS & COMPUTERS, FITNESS & SPORTS, FOR THE HOME, HEALTH & WELLNESS, JEWELRY, LAWN & GARDEN, SHOES, TOOLS, TOYS & GAMES.
Contact information
4201 COLDWATER RD GLENBROOK SQ , Fort Wayne, IN 46805
www.sears.comService hours
Sunday:
10:00 AM - 6:00 PMMonday:
9:00 AM - 9:00 PMTuesday:
9:00 AM - 9:00 PMWednesday:
9:00 AM - 9:00 PMThursday:
9:00 AM - 9:00 PMFriday:
9:00 AM - 9:00 PMSaturday:
9:00 AM - 9:00 PM