I gave Rowan a deposit and gave him a max budget. The max budget was contingent on what the project was, and we talked about that in person when he came and did his first consultation. Between the office and the Owner we spoke many times on the phone over about 3 months. I also communicated with their office via email which is also documented. Every time we spoke I was transparent and stated that because of the fact that there wasn't a detailed cost breakdown, I could not justify the project being worth 15k from the information provided. So, at no point past the initial picture did we speak about moving forward with work on this project. I paid a thousand-dollar deposit that we agreed was nonrefundable. However, that was based on our verbal consultation which in that consult they were very misleading in regards of how the project would go and how it would be priced. All that was provided from their company was a picture giving me a layout of what they would provide for my landscaping. That was not a 1000 dollars' worth of time and effort. Especially because of the fact that the information that was presented to me before the deposit was provided was not accurate and again, I have expressed that to them via call and email multiple times. I tried to resolve this matter with the owner and after multiple attempts I finally received an email stating that I was out of luck and that the $1000 was nonrefundable no matter what.
Description of Work: Landscaping
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$1,000
Ed P.
10/2017
5.0
landscaping
+ -1 more
Work was conpleted in a day with area leveled where needed, excess dirt moved to low spots, large number of rocks removed and grass seed planted.
Description of Work: Landscaping area after septic system insralled
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott S.
08/2016
5.0
landscaping
+ -1 more
Rowan Landscape & Design is unquestionably one of the best vendor experiences that I have ever had. I met with them about the possibility of a complete overhaul of my existing home landscaping. Through the process, they made me comfortable that not only did they understand what I was looking for but also would perform the work as if it was being done on their own residence. I couldn't believe how quickly they got me on their schedule and then actually showed-up when they said they would (a rarity in this day and age). Literally in 2 days they had completely transformed the entirety of our home landscaping. They saved what existing features they could, completely transformed existing features to look as good as new, and added plants and materials that blended perfectly with the existing landscape features. They finished the project BEFORE the date they promised... they came in UNDER the estimate they provided... and they FOLLOWED-UP in a way that completed the process by showing how much they actually cared. I could not recommend them highly enough. What a breath of fresh air to deal with a company who works so hard for you in exactly the ways that they promise they will. 5 Stars. A+. Highly recommend.
Description of Work: Tore out existing overgrown landscaping. Completely re-edged and defined existing design. Planted all new bushes, shrubs, and vegetation. Created new driveway entryway landscaped areas. Added rock and rock feature. Installed privacy bushes around pool/patio area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
RyAn D.
08/2016
5.0
landscaping
+ -1 more
All around perfect-job always looks amazing!
Description of Work: Mows weekly, spring cleanup do and always keeps mulch beds fresh
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Service Categories
Landscaping,
Lawn Fertilization & Treatment,
Landscaping - Lighting,
Lawn and Yard Work,
Pavers and Hardscaping
FAQ
Rowan Landscape & Design LLC is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 7:00 PM
Rowan Landscape & Design LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa