They are bundled with our city utilities. I would recommend them. We don't have a choice but to use them, but they have been fine.
Description of Work: I use National Serv-All for garbage collection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10
Michael B.
02/2012
2.0
garbage collection
+ -1 more
With the less-than-professional customer service I've encountered with Serv-All, I've dropped them as my service provider and went with Waste Management (the service that was working over that Christmas week). I've had no problems with Waste Management to date.
Description of Work: National Serv-All was our garbage collection service from the time we moved into our home in 2000 until 2010. During this time period, it seemed that Serv-All was putting more limitations on boxes and materials that wouldn't fit into their roll-around containers. When they refused to pick up boxes that had been carefully put together, the customer service person explained a new bundling requirement that we had not previously heard about, then used a condescending "would you do this for me please?" response to my protest over unannounced changes. When Serv-All didn't show up for Christmas-week pick-up, the customer service person claimed it was weather that kept them off the roads. When I asked when make-up pick-ups would be happening, I was told we were simply cancelled for the week. When I asked why their competition was picking up trash that same week, my integrity was questioned.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$50
WILMA L.
11/2006
4.0
dumpster service
+ -1 more
unknown
Description of Work: They pick up our garbage regularly.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
SUSAN B.
10/2006
4.0
dumpster service
+ -1 more
I like Serv-All overall. The upsides are that the dumpster was provided quickly and in good condition. Also, our subdivision negotiated a lower rate. The downsides are that pick-up time is unreliable. Some weeks trash is picked up at 5 a.m., other weeks 4 p.m. Also sometimes the dumpster is left in the center of the drive or with the lid open. Billing has always been accurate.
Description of Work: National Serv-All provides our dumpster service weekly.
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Service Categories
Garbage Collection,
Dumpster Service
FAQ
National Serv-All is currently rated 4 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
No, National Serv-All does not offer free project estimates.
No, National Serv-All does not offer eco-friendly accreditations.
No, National Serv-All does not offer a senior discount.
No, National Serv-All does not offer emergency services.
No, National Serv-All does not offer warranties.
National Serv-All offers the following services: Waste removal & dumpster.