MUDRACK TREE SERVICE INC

Mudrack did a great job at a fair price! They had estimated a 4 week wait time and they came out in about 3. The trees look great and they cleaned everything up afterward.

fine did their job no problems .

They came when promised and gave us the lowest estimate of the companies we consulted. At their suggestion, we waited until the ground was frozen so the the equipment did less damage to our lawn and plantings. They cut up and removed the trees and cleaned up the site. We were very satisfied with the work.

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Two months after cashing my check they finally came and mangled my tree. They did it when I was out of the country without consulting with me. Didn't follow up. It looks so bad, I would rather have it cut down, which I will probably do in the spring anyway.

Fine, except I was never notified as to when they would come, and when they did, no notice was left telling me they were there.

They did a great job and removed all debrie. Would highly recommend.

Wow what a huge mess to drive over... the entire neighborhood has sticks, limbs, branches all over the street. There was no clean up of the mess at all. Just left to drive over it .

The work involved trimming 3 Birch and 1 Magnolia trees. The trees were trimmed and debris was picked up and hauled away. The quality of the work seemed top rate to me. My main complaint stems from being promised a six week lead time that turned into 11 weeks. I called 2 weeks after placing the order to follow up and make sure the work was scheduled. I was told that I would receive a call back but never did. I called a second time 4 weeks after placing the order and was forwarded to the "schedulers" voicemail where I left a message; but no one called back. I called the week the work was originally promised to be completed (i.e. 6 weeks after the order was placed) and was finally told that they couldn't get to me for another 5 weeks (10/21/13). I voiced my displeasure and was told that the owner would be advised, but since no one ever called me back, I doubt that happened. The work was finally completed on the date that was committed to at the six week mark. As a result of this run-around, I can't recommend this contractor and will probably go elsewhere in the future.

I have used Mudrack on two prior occasions with no problems. This time was frustrating. When I signed the contract with them they told me they were running 5 weeks out. At about 6 weeks I began calling them to find out when they would be there. It would take several days to get a call returned each time and sometimes I had to call back a second time when my calls were not returned. The communication was simply unacceptable. At 8 weeks I received a call and they told me they would be out the following week, a Monday. When Monday came, they never showed up. After a few days I called again and waited another 24 hours to get a call back telling me it would be another week. The frustration is the quoted 5 week lead time and the trees were finally cut down after 9 weeks. The did a good job cutting down the trees, but tried to get rid of some of the wood by throwing it across a creek in my back yard into a wooded area. I paid to have the wood removed from my property. They killed a large bush and some of the wood was washed into the creek during the next several weeks during a large storm. With the long extended wait, poor communication, and frustration with the wood in the creek, I will not use them again.

He did a good job. We've used him before and my husband is going to call him again because we have more things for him to do. He seemed to be about the most reasonable. His pricing is great. We would definitely use them again.

I had spent $ 500 but actually their cost was considerably higher. Their work was on an insurance claim. I had an excellent experience with them. Well they have done work for me several times in the past and every time the plant equipment and machinery they use for large trees that had come down, they had maintained it properly and I did not incur any damage from any work so I was quite pleased. They just have a cheap facility they are not cheap. When Affordable tree company had called me, and then Mudrack Tree Service called me, that reversed things and I had them come out because they were cheaper. I made the switch, but affordable tree company were very economical, but they were not prompt and they made a lot of mess which then I cleaned up. So I gave them a rating of no more than a C. I downgraded them on their lack of punctuality and responsiveness and this, I am talking about affordable tree company.

We had a windstorm and a large amount of lightning strikes. It was just the top half of the tree that was damaged and they removed the entire tree. They were very courteous to our property as the removal was close to our home. Four guys did the work and they did an amazing job. They have done tree service for us for nearly 20 years. They are arborists as well.

Mudrack Tree Service was great. The price was adequate for the job. We've had them out before. They are great.

They do excellent work. I do research on who I use before I use them. They are excellent arborists. I would call them again if needed. I have recommended them to others.

The work went exceedingly well. Many neighbors were intrigued stopping by to watch the progress of the trees being removed and stumps ground down. Since most of the trees removed were in the back of the property, a hoist was parked in the home's driveway and anchored securely allowing the trees to be lifted over the house from the back to the front where they were shredded and hauled away. The only "damage" to the house was a downspout elbow that was knocked off. It was easily reattached. I was amazed at the amount of work done in just two days and how clean the property was when all the work was completed. I would gladly recommend Mudrack to anyone needing to have trees removed. They did a super job!

They did a good job. They were very quick to respond when they were called.

Though we called them we did not go with them. They came by and without even asking us about what we wanted; they gave us, a ridiculous quote. We just wanted a tree taken half way down. They didn’t even stop to tell us they were here and gave us a quote on several different trees with a total. They gave us a quote for removing everything but we wanted it for firewood and we only wanted, one tree removed. They were not very customer friendly; and, they provided a quote that was not wanted. If they had to knock on the door and talked to us; we could have told them, what we needed. They didn’t even ask.

They did a good job and they cleaned up everything. There was no mess left. The price was pretty good.

The owner came out at the appointed time and was courteous and professional, but the quote that he later mailed was extremely high, clearly they didn't want to do the job (ten trees needed removal with three needing stump grindng). We persisted with Mudrack due to recommendations from friends, but we won't be that patient again in the future.

I've been using them for last couple of years. When I did the maple, they came back again to do a different treatment. They really know their job. They can give you plus's and minus's on treatment. They usually walk to the tree, cut the leaves and tell you what treatment it needs or what problems it has immediately. They've got an arborist on staff which lots of them don't and that's a big plus with trees. I really don't have anyone to compare their price.

NO CALL NO SHOW

called for an estimate and was told they could do it in a week. called a week later to see when they would be by. was told he was already by and should recieve the estimate in the mail in a couple of days! got the estimate and it was nothing like we wanted done. hired Tree Work (great company) instead.

They do a good job. The tree service guy is always good about coming out and taking care of whatever I have needed. He meets me here and we review about whatever I want to have done. He has always been helpful in cleaning things up in a hurry whenever I have needed. They are careful about not damaging my lawn and they clean up after they are done with their work. The price depends on how much of work they do. It?s kind of hard to give the exact amount that they charge since I have got 20 acres and a lot of trees. I haven?t done a lot of comparison shopping and hence I am not quite sure about their price. They are probably not the cheapest around. However, I have been happy with their service. So I don?t know if their prices are high, low or average. I haven?t had any problems with their punctuality and they have come out on time. I would definitely use their services in the future too.

Since I changed my mind mid-quote about what I wanted, I spoke to the crew leader when they arrived on day 1 to make sure we were in agreement. Their work order agreed with my expectations, so I left for work. When I returned home, three trees were gone, with no mess left behind. The next day they removed the remaining tree, all four stumps, and the surface roots. Otherwise, my yard was undisturbed, and there was no mess left behind, just sawdust where the stumps had been. I had asked them to leave me a little firewood, nothing I would have to split, and this they did.