Mr. Rooter Plumbing of Fort Wayne

Same day response when I called about gas leak. Repaired in very timely manner, also checked all valves, fittings, and lines. Won’t hesitate to call again for any plumbing or gas line problems.

While I was making the appointment with Mr. Rooter of Fort Wayne, I explained that I just needed someone to hook up our washer and dryer because some of the connection hardware was lost in the move to our new house. I asked whether I needed to purchase the parts, and I was told that the plumber would furnish them. The following day, the plumber arrived with no idea what the project entailed and no parts. Because the plumber did not have the parts with him, this simple 15-minute task was going to take half the day. To be fair, this was not the individual plumber?s fault. He was very nice. After the plumber quoted the price, we agreed that it would be nearly as fast?and far less expensive (less than $50 at Lowe?s vs. $316 for Mr. Rooter)?for me to complete this task on my own.

It was wonderful. Adam, the repair man, was prompt and polite. He looked at the sink and explained what he was going to do and how much it would cost. He unclogged the sink with little mess. He made sure everything was clean and ready to go. I will definitely call this company again. I was very pleased with his work and attitude.

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It was a Sunday morning and the new tenants in my investment property were experiencing a sewer backup. Mr. Rooter promised 24/7 service and, true to their word, showed up and promptly made the necessary repairs and advised what we should do to prevent the problem from recurring. I'm quite pleased and hope we won't have to use them again, but in the event we do, that's who I'm calling.

The service technician that did this install is very competent, professional, and pleasant. The work was done promptly, and we've had no trouble with this new faucet.

They are very conscientious, straight forward, and do a good job.

unknown

They are trustworthy and knowledgeable. He can do almost anything. He knows people who can do the work if he can’t do it. He can handle any part of plumbing. I would use them in the future.

called in the morning about a clogged pipe. came later that day and tried to snake the pipe but it didn't work. did nothing else and charged us $148! no one should EVER consider using this company!

They sold me a junction box that I did not need and then would not take it back when he knew that I did not need the junction box. I feel that he should be avoided at all costs.