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29 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Emergency Services
YesReviews
3.04 Reviews
Showing 1-4 of 4 reviews
Jim G.
05/2015
house cleaning
+ -1 moreI was very happy with what they did. They did an excellent job. I will use them again.
Description of Work: I used them for house cleaning services.
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Yes, I recommend this pro
$95
Alicia R.
06/2012
house cleaning
+ -1 moreI am fairly happy with the cleaning services I have received from Majestic Maids over the last couple of years. The office staff is friendly when I call to schedule or reschedule. The maids show up when expected and the office will call if they are running late or early for that matter. I use them on an occasional basis (usually every 2 months) and am happy with the service received for the price paid. It's typically the same 2 person crew and it takes them 2 hours -sometimes a bit more, sometimes a bit less- to clean the entire house. I had cleanings in the past where they have missed some things (toilet not scrubbed thoroughly, forgot to dust entire master bedroom) and that's why I would not rate them with an "A". I did not call and complain as I'm not comfortable with that, so I can't comment on how management handles customer complaints. I did hire other cleaning services as a result and felt Majestic offered the best price for the clean, so I gave them another chance. This time they cleaned right under 2 hours and I couldn't find much to criticize. I plan on using them again and would recommend them to other people who need a basic cleaning service.
Description of Work: Residential Cleaning...basic cleaning (dusting, sweeping, mopping, bath & kitchen sanitizing) of 3200 square foot house plus 1000 sq ft basement...paid by the hour - $58/hr.
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Yes, I recommend this pro
$100
Holly D.
03/2011
house cleaning
+ -1 moreOverall, not happy with the quality. 2 cleaner crew could not finish basic cleaning in our house in 2 hours. Surprising because their quote said it would take an hour and a half, which seemed about right for our size house. It takes my husband and I about 2 hours to clean, including picking up clutter, and we are not professionals...there was still alot of dust and things weren't quite up to par, did not have the professionally cleaned feel to it. The management was easy to contact and easy to deal with, very friendly. Sorry they are just not up to snuff. I am done paying by the hour for cleaning, it seems like they all take advantage of this. Will only pay by the job in the future.
Description of Work: Basic cleaning, 1900 SF ranch. 3 Bedrooms, 2 Baths. $58/hour + $25 coupon for 1st time customer
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$150
norbert S.
02/2011
house cleaning
+ -1 moreI was not satisfied with this job. Nobody came out to inspect their work (as other cleaning companies have done in the past). At their arrival I took the cleaners on a tour of the ranch and told them what I wanted done
Description of Work: two cleaners were sent to do our 1550 sq ft ranch. Ranch was is good shape - just needed basic cleaning Rooms to clean were: kitchen/dining area, 2 bedrooms, great room and 2 1/2 baths. First visit from this company at $58/hr. I told cleaners to not exceed 2.5 hrs. At the end of the time, they had NOT cleaned the master bath. $145 total. I was furious that they did not clean the bath room in that specified time. Called the management to complain. The owner did not make any apologies, suggestions for further reduction at next visit, and was very rude. Not at all professional. The cleaning that they did do was OK, but took too long to finish the job that I requested. Would not recommend this outfit again because of their unprofessional approach to customer complaints.
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$145
Contact information
5121 EXECUTIVE BLVD, Fort Wayne, IN 46808
www.thecleaningco.netLicensing
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Service Categories
House Cleaning
FAQ
MAJESTIC MAIDS is currently rated 3 overall out of 5.
No, MAJESTIC MAIDS does not offer free project estimates.
No, MAJESTIC MAIDS does not offer eco-friendly accreditations.
No, MAJESTIC MAIDS does not offer a senior discount.
Yes, MAJESTIC MAIDS offers emergency services.
No, MAJESTIC MAIDS does not offer warranties.
MAJESTIC MAIDS offers the following services: WATER DAMAGE RESTORATION, TILE & GROUT CLEANING, HARD SURFACE FLOOR CARE, CARPET CLEANING & JANITORIAL.
Contact information
5121 EXECUTIVE BLVD, Fort Wayne, IN 46808
www.thecleaningco.net