Leisure Lawn of Fort Wayne

I had used Leisure Lawn in the past for approximately 10 years or more and had to stop due to my finances. My lawn started looking really bad and I called them to start up service again. I was thrilled up until now. I had a burned spot in my lawn, the large area does not have the best soil, but green grass was growing there previously. I called to ask for someone to come out to check on it. The gentleman came (unannounced,) I was told it was because of my poor soil conditions. I called back a few days later to talk about this again as other spots have appeared. I was told the same thing. These other spots are in the middle of my healthy lawn that has great soil. I was told to look around at my neighbors lawns, they are the same!! (are you kidding me?) Well, they are not the same and the only difference are the chemicals used on my lawn!! He said the rain this weekend will fix it. If it needs “fixed” then there is something wrong!! I asked for something to be done and he refused. I asked to speak with the owners and he said they were not available for two weeks. My frustration is not only with my lawn, but with the attitude of the a general manager just throwing away my loyal business after so many years. If my business isn’t valuable enough to negotiate a solution, then my decision to take my business elsewhere was a good one.

We have been using Leisure Lawn's services for the past 10 years and have always found them to be totally professional. Our lawn (we live in a wooded area) stays green year round and if a particular concern arises they are always happy to work to resolve the problem.

They burned our front and back yard. They were not supposed to do anything in the back yard. They gave us our money back but I was not happy with them at all. They came highly recommended. I thought their price was pretty good. They started off fine and then lied to me. I talked to the manager and he said he was going to personally do my yard. He sent a trainee out here and he burned my yard. The manager never came out at all. I will not use them again.

They come out 6 times a year and I have been very pleased. They are very responsive and communicate well; there is never a procedure done where I am arbitrarily charged; it is very much upfront about what I am getting and what I am paying for. I will use them again in the future.

They are dependable and thorough. I have been using them for about 2 years. I have good results with them and I like them. I would continue to use them.

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