Owner operator. May use subs. May charge travel charge. Charge by job. Very tight knit family operated company. 50 years of experience between the father and son.
Horrible service. Lied to my face during the estimation walk through. Ok'd many of my items to move then left them at the old house. We still had to move 3 car loads of stuff. They added a 4th mover without my knowledge and charged me more for it. The 4th mover was a desk jockey that decided to come watch her boyfriend in action. They broke my wife's China cabinet and pretended to care and said they'd fix it. Haven't heard from them. The damaged my brand new house and refuse to do the right thing and either pay for damages or fix it. No final walk through was offered or done. Forced my wife to sign the paperwork without double checking everything. -Zero stars, do not recommend-
Description of Work: Moved from 1 house to another.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,300
Marci F.
08/2017
5.0
moving companies, storage units
+ 0 more
It went great. The only thing I didn't rate as Excellent was punctuality because they were over an hour late in arriving to deliver my stuff at my new house. Even with that I would highly recommend them as movers.
Description of Work: Kraft moving moved me out of my old house, kept my stuff in storage for one month, and then delivered my stuff to my new house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Marci F.
08/2017
5.0
moving companies, storage units
+ 0 more
Very well. The only complaint I have is that both times they were supposed to arrive at 9:30. The first time they arrived at 10:00 and the second time they arrived at 11:00. Other than that they did great job.
Description of Work: Moved from one house and they stored my furniture for a month and then moved me to a new house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$1,600
ELIZABETH H.
09/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: We moved from Fort Wayne to Atlanta area. We packed most of our goods and they trucked it all down. We have moved multi hundred mile trips a dozen or so times. Half U-Haul and half Professional. Professional works fine when they are paid by a company. Had used Kraft in 2001 to move locally. They did a wonderful job. Fifteen years later several of the same caring and careful loaders arrived. The loaders are wonderful. Some glitches. Communication between father and son got messed up so large truck did not show up. Two trips were required, same charge. Some damage and as we had bought contents insurance we were reimbursed within a few weeks. So move not perfect but no horror story. |Because we had a long driveway and it would be difficult to get truck down driveway all other Professional companies wanted us to pay for an extra smaller truck to ferry contents to main truck. They also would not move some of our garden equipment. Kraft took all our stuff and worked with us for best time. |I was delighted that Kraft is no longer just a local mover. I suspect that as they do more long distance one truck moves they will get better at estimating loading time. (Our guys worked til midnight loading truck. In the past professionals had used a day and a half. |They are honest, caring and pleasant to deal with. |Negatives sometimes overcommitted and they did not get right back to us. Something more likely with small family company. Positives: small family means you know whom you are dealing with.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$9,000
David J.
07/2015
5.0
moving companies
+ -1 more
Went very smooth and fast.only problem was slight wall damage moving a large couch through the door. They said someone would contact me that day or the next,but that was six days ago. I repaired it myself.
Description of Work: Moved mostly larger furniture .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Ryan S.
05/2015
5.0
moving companies
+ -1 more
See Above
Description of Work: They helped move some of the larger/more tricky items from our old house to our new house. Another provider on Angie's list tried to pencil us in, but wasn't able to. I called Kraft at the last minute and they made it happen. Not only that, but these guys were awesome. Very impressive all around.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Edward C.
03/2015
5.0
moving companies
+ -1 more
just excellently as stated above. Highly recommend Kraft as a Mover. indiana small business perfection....
Description of Work: moved about 20 boxes and some other items of household use to a storage facility. And on this same move of 15+ miles, they deliver all of the household furniture and other items to my condo. The movers were very efficient , courteous and careful. John Kraft made a very reasonable estimate for the move and that is exactly what I paid on completion with no breakage or complaints. I highly recommend this mover and his associates. Kraft has moved me 6 times in the past 10 years with always great and satisfying and on-time results.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$437
Carin M.
02/2015
5.0
moving companies
+ -1 more
Our move included several pieces of antique furniture and a grandfather clock which we were particularly concerned about getting moved without any damage. The Kraft team consisted of three guys who were extremely careful with all of our furnishings. Most everything was shrink wrapped and then padded blankets were used as well to insure that everything was transported in a safe manner. The team worked non-stop for 5-1/2 hours with only a short (10-15 minute) break. Everything they disassembled was reassembled at our new home. The team was friendly and very professional. We would definitely recommend them.
Description of Work: Ours was a local move. Kraft transported all of the large pieces of furniture in our home (2 bedrooms, office/study, great room, dining room, washer, dryer and garage items). We moved most of the smaller items and boxes ourselves.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Kathleen L.
08/2014
5.0
moving companies
+ -1 more
Moved us in two moves - two weeks apart. Worked tirelessly without breaks. Must have gone up and down those basement steps a hundred times. Had to force them to stop and take a lunch break. Everything was wrapped and handled with extreme care. They even took the appliances from our new house that we were giving our son to his home and removed his old ones! We have recommended Kraft several times since our move and would gladly use them again.
Description of Work: Moved entire house and basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Larry G.
05/2014
5.0
moving companies
+ -1 more
unknown
Description of Work: they moved our entire household, a 2 story home, as well as 2 garages, they were totally awesome in every way
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
PETER S.
03/2014
1.0
moving companies
+ -1 more
Contacted them through Angie's List asking for a quote. Never contacted me.
Description of Work: .
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Lynn A.
12/2013
5.0
moving companies
+ -1 more
They packed our |Belongings. Stored our belongings. Moved our belongings into our new |Home. It went great!
Description of Work: They packed our |Belongings. Stored our belongings. Moved our belongings into our new |Home. It went great!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert W.
09/2013
5.0
moving companies
+ -1 more
It went really well.
Description of Work: They helped us pack and move.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,362
Al and Janet L.
12/2012
4.0
moving companies
+ -1 more
It went very well. Would definitely use them again.
Description of Work: Packed for the move. Loaded the truck. Stored our items for a week. And unloaded the items for our new home.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$4,000
kathleen K.
04/2012
5.0
moving companies
+ -1 more
They are very reasonable, trustworthy, and conscientious.
Description of Work: They have moved me a dozen times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Colin M.
08/2011
5.0
moving companies
+ -1 more
It went very well, John came over to give us a estimate, explained how his costs were calculated and suggested several options to save us some money. His quote was lowest of three , both in absolute total and hourly rate. Due to problems with our buyer's mortgage, our moving date got bounced three times at very short notice and John rescheduled uncomplainingly. A team of three, tireless guys worked amazingly hard for a day and half in 90+ degree heat, took good care of everything and remained cheerful, friendly and cooperative. Our move was only 4 miles so they hardly got to rest between load and unload. I'd highly recommend Kraft Movers to anyone.
Description of Work: Kraft's team moved the contents of our four bed house, plus a storage unit and even picked up from a furniture store for us saving us a delivery charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Charles C.
07/2011
1.0
moving companies
+ -1 more
I did not do business with this company.
Description of Work: I called for estimate. Esimator did not show up twice for appointment and did not return calls. I could not contact company since phone did not connect. I assume they are out of business.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Susan C.
01/2011
5.0
moving companies
+ -1 more
I spent about $850 on the job. I have used them several times in the past. They have helped my mom move. They also moved some stuff back to me. Later, they helped me move as well. I really like them. They are responsive and nice. They are strong and do a really good job of moving heavy things. They did a great job for me. They were trustworthy. I have used them thrice in the past couple of months and I will use them again in the future.
Description of Work: I used Kraft Moving Services, a couple of weeks ago.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Storage
FAQ
Kraft Moving Service is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Kraft Moving Service accepts the following forms of payment: Check
Yes, Kraft Moving Service offers free project estimates.
No, Kraft Moving Service does not offer eco-friendly accreditations.
No, Kraft Moving Service does not offer a senior discount.
No, Kraft Moving Service does not offer emergency services.
No, Kraft Moving Service does not offer warranties.
Kraft Moving Service offers the following services: Moving, Hauling