Welcome to Key Exteriors, Inc., Fort Wayne's leading residential replacement contractor. Bill Kesterkey started Key Exteriors in 2003 for one reason: Integrity. Having worked in the business for a large national company with little control over the finished product, he wanted to start a company that focused on providing customers with the highest quality products, installation and service after the sale, in the industry. Our goal was not to be the cheapest nor the most expensive, but simply the best value bar none. We focus on giving the most convenient terms possible at the best value possible.
Mr Berich was very knowledgeable, Helpful with design decisions
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$7,000
Jennifer M.
03/2023
4.0
Nice windows
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Bryan M.
10/2022
5.0
Job well done
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bryan M.
10/2022
5.0
Job well done
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cindy L.
07/2021
5.0
Itâ s a reliable and dependable company, great customer service and I was so pleased with my new siding. It looks great and it is of great quality.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lynn S.
07/2021
5.0
It was a very good experience overall. We really appreciated their expertise in window installation. The quality of the windows was premium and will last for years to come. The owner was friendly and did a great job explaining the different window products and helped us choose windows that met our needs. We also used Key Exteriors to replace our roof and they got the job done quickly and efficiently. We're thrilled with the results!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
$9,000
Karen D.
09/2020
0.5
DO NOT HIRE Key Exteriors for anything!! First of all, very SLOW turnaround time. Just shy of 16 weeks to get two screen doors installed, and roof repairs on my sunroom. (Prior to COVID) Owner came over the night before their 16-week contact expired to try and explain why they could not do the roof repair on my sunroom in their contract!! (unable to give the 10-year warranty, I was promised). Well, if they replaced the entire roof!!!! Platinum Remodel did an awesome job fixing my roof, less than 1/2 the price of Key AND a 5-year warranty!!!! And then the guy gave me a $50. discount off the bill because I was so patient with them getting to me. So, by all means, go with Platinum Remodel, and their customer service knocks Key Exteriors lack of customer service out of the ballpark!!!! After the 5-year warranty expires, I can still have Platinum come out and redo it if needed. AND still cost less than what Key quoted. (or should I say refunded because they could not complete their job)!!!! The salesman would never give me a break of cost between the screen doors install and roof repair. (My bad!!). You would think an exterior screen door install would be the least difficult job to be completed. The door handle lacked the quality I was told it had. Was not a smooth working device. Installers told me they would order me a new one. Never happened and no one else knew about our conversation, of course. So after all the hammering and whatever else they decided to try it with, it was somewhat better. Then I called back, with specific instructions I wanted to be there when they came out to complete the previous repair. I keep the screen door locked. Of course, they could not bother to wait, so they came out, did whatever to my door (while it was locked), and in the process, marked up my new paint job. I called about that because I wanted a refund so I could repaint. The owner would not give me the money, I had to hire a painter. I do not have time. Did that prior to the Key installs. So his way or no way!!! There is not one employee (and I talked to at least 4) that has any type of customer service skills. None!!! Do yourself a favor and avoid them like COVID!
Rating Category
Rating out of 5
quality
1.5
value
1.0
responsiveness
0.5
$5,410
Fred L.
01/2020
5.0
Dealt with Michael J. Fox at Key and the service on the install of our roof and doors went flawlessly.Very happy with finished product.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Beth I.
01/2020
3.5
I am pleased with the roofing job, and they are going to do some windows with me. Everything was explained very well, and they worked with me on the price of the windows. I would recommend them
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Judy A.
09/2019
5.0
I am very happy with this company. They do an excellent job at a very good price. I have never been disappointed in the work done by this company. They do an excellent job and take the time to listen to my concerns. They keep the yard cleaned up on a daily basis. I m so happy that I ve chosen Key Exteriors for my gutter job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marvin M.
11/2018
4.5
recommended by neighbor
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$4,000
Jim H.
11/2018
5.0
They look at everything and tell it like it is and give you their best quote
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Chris W.
08/2018
5.0
Have hired them for several projects.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Bryan K.
08/2018
5.0
They did a great job, awesome work,
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kristen K.
05/2018
5.0
They were super nice and very helpful. They answered all of our questions. They put in all new windows on our second floor. We're having them come back to do some work on our doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Maria G.
01/2018
4.0
They are very flexible, considerate and easy to work with. They will even make finance arrangements.
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Ryan K.
10/2016
5.0
Great Company. They even donated to Military families charities and I love giving money back to locally owned companies that give to the community. Bill was a pleasure to work with and his team did an excellent job on our roof and siding and gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
sally j.
06/2016
0.5
I changed my plan as to what roof I wanted, They denied me cancelling a contract in writing within 2 days when the contract says it must be done before 3 days. I was then told that option was not available to me.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
brent c.
12/2015
5.0
i like this company...very professional
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Bradley S.
10/2015
0.5
Definitely would not recommend this company, have had nothing but trouble out of them. Was supposed to have my roof done by 8/26/2015 and im still waiting. The only time i hear from them is if i call, i even put money down and now am having trouble getting it back.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
masonry contractor,
door installer,
skylight installer,
roofer,
window installer,
siding contractor,
woodworker
FAQ
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Key Exteriors, Inc. accepts the following forms of payment: CreditCard
Yes, Key Exteriors, Inc. offers free project estimates.
No, Key Exteriors, Inc. does not offer eco-friendly accreditations.
No, Key Exteriors, Inc. does not offer a senior discount.
No, Key Exteriors, Inc. does not offer emergency services.