Glenbrook Chrysler Dodge Jeep Ram

Description of Work: Replaced battery.

Description of Work: Replace dome light wiring, replaced cigarette lighter

Description of Work: Sold my son a used car. I was there for financial reasons.

Description of Work: Tire sensor came on due to a nail in my tire. Had them plug it and repair it.

Description of Work: I had 2 vehicles in for service and body repairs during the same time period. I first took my 2003 yukon Denali to the service dept to get estimates on the driver heated seat not working, and rear a/c not working, and to get the headlights aligned. They charged $100+ for that. Later that night, I hit 3 deer. So, the only auto place I had contact with was them, so I had it towed there. I told them that while it was there, do the work on the heated seat and the a/c. Nearly 3months later (due to parts availability with the body repairs), I was told it was ready and paid $1,500-ish. The rear wiper didn't work, my after market remote starter didn't work, the heated seat DID work, A/c in the back did not. They told me the after market products weren't their responsibility. The tech who went out with me to look at the rear wiper, said it was seized up, then proceeded to muscle it free- then it just hung there. They did (after I was very vocal about displeasure) get the remote starter reprogrammed. But they told me I needed to take it to the service department for the rear wiper (that they broke). So I did, and the service manager said it would cost me at least $90 for them to look at it. I said whatever, just do it. While this vehicle was in the body shop department, my other vehicle (2008 Chrysler Sebring) was rear-ended. I hadn't had the issues at this point with the Denali repairs (we were still waiting on parts). So I brought my Sebring there. The bumper repair went off without much issue. While it was there I had the service department do an oil change, rotate the tires, & try to troubleshoot an issue with noise when turning left and the vehicle occasionally dying when I turned turned left. They said the brakes needed replaced and the noise was coming corrosion on the rotor. They machined the rotors, replaced the pads, did the oil change- wouldn't rotate the tires because I needed new ones. (I went to discount tire, right down the street, and got the tires and get service and a great price). The brake work didn't fix the left turn noise or the dying problem. So my car was operational at least, so now back to the Yukon... Body damage fixed, remote start fixed, wiper not so much. Had the service department do the estimate- when the service manager called me to tell me what they had found (which was basically that it could be anything and they needed to tear into the wiring system, etc). I said button it up an let me know when I can come get it. When I got there, they brought around front,( while I was paying) so when I got to the vehicle I found the surprise they had left. They hadn't bothered to put the back end back together! The wiper wasn't tightened down, the entire large plastic molded panel that covers all the wiring in the back gate/hatch area was laying in my back seat, with several other small pieces still needing to be put back together. I wouldn't recommend them to anyone!!

Description of Work: Perform routine service on car purchased there.