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FCL Security

Locksmiths, Computer Repair, Home Automation,

About us

FCL Security has provided security solutions to our customers for over 30 years. Our listed hours are for the shop, but we provide after-hours and emergency services as well! Our goal is to be a one stop shop for all of your security needs. We have technicians specializing in the various fields of security. Locksmiths, CCTV, access control and information technology.

Business highlights

35 years of trusted experience
Se Habla EspaƱol
Family Owned & Operated
Emergency Services Offered

Services we offer

Lock, key, hardware provider, IT security, CCTV installation with remote access, exit devices and access control installation

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard

Reviews

5.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-20 of 20 reviews

Hope L H.
09/2020
5.0
locksmith, computer repair
Ā  + 0 more
I called and they answered the phone after 5pm and were out the next day. I thought I would need new locks but they were able to fix the problem without the purchase of new door locks and everything is working well now. Very happy with their service.
Description of Work: My locks were not working smoothly causing me problems getting in through the doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Jason M.
08/2017
1.0
locksmith
Ā  + -1 more
They didn't respond to my message.
Description of Work: I needed to unlock a cargo box. Sent a message but no one returned my message.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from FCL Security
[Member Name Removed], I am sorry that you did not get a call back. In the future you can ask for Martin White account Manager. We pride our self's on being prompt when getting back to customers.

Ron S.
06/2017
5.0
locksmith
Ā  + -1 more
They ordered a door knob, and rekeyed it in a timely maner. I was very satisfied
Description of Work: I needed a new lock that had to be ordered so that I could use an old key that fit several locks.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Margaret K.
03/2017
5.0
locksmith
Ā  + -1 more
Once I explained the predicament they had a locksmith call me right back. We arranged a time and he arrived punctually and was a total professional.
Description of Work: Needed a locksmith to unlock a door. There was no key to fit this particular lock.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Suzanne L.
11/2016
5.0
locksmith
Ā  + -1 more
It went just fine. They even helped me save money. I was very pleased.
Description of Work: I just moved in a new home and they changed a latch for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Paul C.
12/2015
5.0
locksmith
Ā  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth T.
09/2015
5.0
locksmith
Ā  + -1 more
unknown
Description of Work: Nate was terrific. We had a ridiculous number of locks to change -- rekey/replace/add deadbolts -- in an old house with mismatched locks. He honored a discount offered on Angie's List that reduced the cost. He also offered ideas to address other security issues we had. He was punctual and just a really decent guy. So glad I found them on Angie's List. Highly recommend them -- especially if Nate comes out to do the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan J.
09/2015
5.0
locksmith
Ā  + -1 more
Scott was prompt, friendly, and professional. He thoroughly explained what needed to be done and why. Our door works perfectly now. Very reasonable rates. We're happy with everything and will call this company next time we need lock service.
Description of Work: Replaced knob and rekeyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

William D.
08/2015
5.0
locksmith
Ā  + -1 more
It went well. Technician was competent and pleasant, and arrived on time.
Description of Work: Rekeyed five locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Michael C.
06/2015
5.0
locksmith
Ā  + -1 more
It went exceedingly well. The core works perfectly now.
Description of Work: Fixed a failing lock core.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18

SHARON M.
04/2015
5.0
locksmith
Ā  + -1 more
The provider was punctual, courteous, and worked quickly and efficiently. Would definitely use again.
Description of Work: Rekeyed the front door and the garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38

Anne M. B.
10/2014
5.0
locksmith
Ā  + -1 more
unknown
Description of Work: Service was great. Tech was punctual. It was a little more expensive than we expected, but we were thrilled with the service and he gave us a little discount for using Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$171

Jean A.
09/2014
5.0
locksmith
Ā  + -1 more
unknown
Description of Work: Additional funds were paid because I asked them to do exchange two door locks. They did it willingly and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Jonathan V.
09/2014
5.0
locksmith
Ā  + -1 more
FCL Securities contacted us immediately after we reached out to them for service. We found a deal on Angie's List which turned out to be exactly what we needed. WIthin one week (only on account of our schedule), Nate came out and re-keyed two of our doors, repaired the wood frame around those doors and installed new bolt face plates. Nate was very professional and spoke with us about observations he made about our doors and frames as he was conducting his work.
Description of Work: FCL Secutiry was tasked with re-keying our locks as we just moved in to town. They also were asked to repair the face plate of both bolt locks on two wood frame doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Toni B.
08/2014
5.0
locksmith
Ā  + -1 more
They examined the doors, told us about a problem we were not aware of and provided the estimate. We purchased the materials and they returned on the date and at the time agreed upon to change out the old locks and weather handsets on three doors. We were very pleased with their service. They were very professional and the equipment they installed works well. We could have had them provide the materials but we already had part of what we needed.
Description of Work: They changed the locks and handsets on three doors. We supplied the materials.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Nancy C.
07/2014
5.0
locksmith
Ā  + -1 more
unknown
Description of Work: FCL Security re-keyed the locks in my home. Service was punctual and professional. I highly recommend their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kathryn M.
07/2014
5.0
locksmith
Ā  + -1 more
unknown
Description of Work: Replaced latch in malfunctioning lock. He had to break it out and in the process scuffed some woodwork. But I was able to clean it up enough that I was satisfied with the work.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

Linda R.
04/2014
5.0
locksmith
Ā  + -1 more
They pried the broken key out of the ignition and used it to make two replacement keys. They then tried both keys in the ignition to make sure they worked.
Description of Work: Made replacement keys for my electric wheelchair and removed the broken key from the lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5

Dane C.
05/2013
5.0
locksmith
Ā  + -1 more
I bought a new house and had all the locked repinned. They arrived on time, determined the lock and cylinder type, went back to their shop, did the work, and came out the next day and replaced the cylinders for all five locks. Very profressional and took up very little of my time. I would used them again. Grade A
Description of Work: Repinned all my locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Karen D.
05/2012
5.0
locksmith
Ā  + -1 more
They were really good but they took a lot of time. We could not get it made from anywhere but they could make it. He told me how to reinstall it and everything. It was very retro-shop; go in, sit on the stool, talk to them, and they helped me through it.
Description of Work: I used FCL Shop to get custom keys made for a countertop carrier that we needed extra keys for. They re-keyed a lock that came in with a deadbolt from the house that had problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$25

    Contact information

    4530 Secretary Dr, Fort Wayne, IN 46808

    http://www.fclsecurity.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 3:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths,
    Computer Repair,
    Home Automation,
    Doors

    FAQ

    FCL Security is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 10:00 AM - 3:00 PM

    FCL Security accepts the following forms of payment: Check,CreditCard
    No, FCL Security does not offer free project estimates.
    No, FCL Security does not offer eco-friendly accreditations.
    No, FCL Security does not offer a senior discount.
    Yes, FCL Security offers emergency services.
    Yes, FCL Security offers warranties.
    FCL Security offers the following services: Lock, key, hardware provider, IT security, CCTV installation with remote access, exit devices and access control installation

    Contact information

    4530 Secretary Dr, Fort Wayne, IN 46808

    http://www.fclsecurity.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 3:00 PM