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COPPER RIVER CABINET CO

3.4(
5
)

Finished Carpentry and Woodworking, Countertops and Backsplashes, Kitchen and Bath Remodeling,

... +4 more

About us

Serving our customers since 1968, Copper River Cabinet Company specializes in creating the kitchen or bath that they really want. With interior-design graduates on hand, Copper River Cabinet Company helps to develop a plan that best suits our clients, while maintaining budget constraints. We design and install kitchens, entertainment units, garage cabinets, (if its cabinetry we do it) vanities and countertops, laminate, quartz, granite and solid surface. We also do commercial cabinetry.

Business highlights

56 years of trusted experience

Services we offer

Copper River Cabinet Company specializes in a wide range of cabinetry and countertops. From entry level or rental property, commercial needs, to designing your cabinetry needs for your dream home! Our experienced team of designers and installation professionals will work diligently to provide you with a quality job.

Services we don't offer

We strive to provide our customers with anything that's related to cabinetry, countertops, hardware and related products. If we do not offer what you need we will be happy to assist you in finding someone who will! We know everyone, we have been around since 1968!!

Amenities

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.45 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
0%
3
0%
2
40%
1
20%
Rating CategoryRating out of 5
quality
3.5
value
3.3
professionalism
2.9
responsiveness
3.6
punctuality
4.0
Write a review
Showing 1-5 of 5 reviews
Rhonda W.
01/2024
5.0
countertops
  + -1 more
5 stars for your help! Had a project to complete and with your extra effort I got just what i needed. Quickly and at no cost! It looks great. It's good to know there are still good people out there willing to do for others. R. Ware
Description of Work: Needed some materials
Rating CategoryRating out of 5
quality
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
sang L.
01/2016
2.0
countertops, woodworking, home remodeling
  + 1 more
We hired a subcontractor to renovate the bathroom. As a part of the renovation, our subcontractor asked us to select vanity counter material, pattern and color at Copper River Cabinets. 1. The sales person was not much of help in selecting the color and how it would go with our flooring and back splash. 2. The sales person could not give us an rough estimate, as she put it "Need to talk to the owner". Are you kidding me? 3. The product that was delivered to my house only had one sink but we requested two sinks. Why in the world would they think it was ok to have one sink on a vanity that is 10 feet long. We ended up paying extra to get this changed. 4. The finished product looked ok but leaked water into the bottom cabinet due to poorly installed overflow tube as it was disconnected from the sink. They globbed on silicon sealant and it obviously did not hold the joint. Instead of calling them I decided to fix it myself. Would never do business with company in the future. My subcontractor was apologetic and was willing to reimburse me for their mistake but it was not his fault.
Description of Work: Installed double vanity sinks with Corian top.
Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$3,000
Response from COPPER RIVER CABINET CO
The [Member Information Removed] took almost two years to post this review after her contractor completed the work. Angie's list did not notify us a review had been posted and we were just made aware of the review 08/07/2016 We use The Better Business Bureau. 1. We do not sell flooring or back splash tile. The designers offer counter top color selections and suggestions but ultimately it is the customers decision to make a color choice. 2. The customers contractor said he would discuss the pricing with the homeowner and he paid for the counter top himself, he wrote the check and billed [Member Information Removed] himself. 3. On 08/25/2014 at 2:39 P.M. the [Member Information Removed] emailed the designer asking for a quote for a 73" x 22" top not a 120" x 22" top. All pricing was forwarded to the customers contractor as he (contractor) specifically requested. We do go to the job site and digitally template all Corian jobs before ordering any material and the [Member Information Removed] or their contractor has to review drawing with us and sign and date before we start production. So yes, when we templated the job and had the correct measurements and found it had two bowls instead of one, it did cost more. The [Member Information Removed] or contractor had to approve and also sign a [Member Information Removed] agreement showing the exact cost before production started. We never start production until a final price is agreed upon and signed for, which we have on record. 4. We installed the digitally templated top and installed it on existing vanity's. The contractor installed all plumbing fixtures, and connected drains or his plumber did, overflow tubes come in a sealed package and have to be installed by the plumber or contractor, this was not contracted through our company. This review is not accurate, We have a complete file and contracts for review on hand. Please review our Better Business Bureau rating since 1988 and business Entity since 1968. Also Angie's list should verify the facts with both parties before posting a lopsided review. Thank you
LINDA F.
05/2014
1.0
woodworking
  + -1 more
unknown
Description of Work: I asked them to come give me an estimated, but mine was a small job so I figured that's why it took 2 weeks to get back with me. By that time I had found someone who was interested in the job. |
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
Response from COPPER RIVER CABINET CO
The staff of Copper River Cabinet Company makes every effort to connect with customers, potential customers and any individuals inquiries within 24 hours of initial contact with a telephone call, email etc... We apologize if [member name removed] was not contacted (which would be a very rare occurrence). We have been in business for nearly 50 years and take great pride in trying to service our potential, current and past customers to the best of our ability no matter how small the request may be. We are a family owned local business and appreciate and value every inquiry we receive.
Don S.
05/2012
2.0
custom cabinets, countertops, woodworking
  + 1 more
Do not hesitate to carefully inspect their work every day and ask questions about the installation or product. If you don't like company's response, ask friends to inspect it.
Description of Work: New cabinets and countertops installed in the kitchen and bathroom.
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$9,000
Response from COPPER RIVER CABINET CO
Regrettably there was a flaw in the manufacture of the countertop. The manufacturer compensated the homeowner who was kind enough to accept what had been made. Copper River Cabinet Company takes seriously the satisfaction of the people who entrust us with their remodeling or new construction project. Over 40 years and thousands of well-satisfied customers have given us a fine reputation, so to see a poor grade given, even when justified, is unacceptable. For hundreds of positive surveys, stop by our showroom and peruse our customer survey book. Mike Thomas, Co-owner
Sandra H.
09/2011
5.0
furniture sales, woodworking
  + 0 more
They did a great job and we are really happy with the cabinets. The installer was a contractor for them, but apparently, he works almost exclusively for this company. He was very nice and professional. They cleaned their entire mess up and there was no sawdust or anything left. We had one minor flaw in one of the doors and they took care of it immediately. They had said they would be here at a certain time and they were here exactly at that time.
Description of Work: Copper River Cabinet Company installed new cabinets for us. We had bought the cabinets from them.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500

    Contact information

    4602 LIMA RD, Fort Wayne, IN 46808

    www.copperrivercabinet.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Finished Carpentry and Woodworking,
    Countertops and Backsplashes,
    Kitchen and Bath Remodeling,
    Furniture - Sales,
    Cabinet Making,
    Cabinet Refacing and Refinishing,
    Unfinished Carpentry

    FAQ

    COPPER RIVER CABINET CO is currently rated 3.4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 9:00 AM - 4:00 PM

    COPPER RIVER CABINET CO accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, COPPER RIVER CABINET CO does not offer free project estimates.
    Yes, COPPER RIVER CABINET CO offers eco-friendly accreditations.
    No, COPPER RIVER CABINET CO does not offer a senior discount.
    No, COPPER RIVER CABINET CO does not offer emergency services.
    No, COPPER RIVER CABINET CO does not offer warranties.
    COPPER RIVER CABINET CO offers the following services: Copper River Cabinet Company specializes in a wide range of cabinetry and countertops. From entry level or rental property, commercial needs, to designing your cabinetry needs for your dream home! Our experienced team of designers and installation professionals will work diligently to provide you with a quality job.
    We strive to provide our customers with anything that's related to cabinetry, countertops, hardware and related products. If we do not offer what you need we will be happy to assist you in finding someone who will! We know everyone, we have been around since 1968!!

    Contact information

    4602 LIMA RD, Fort Wayne, IN 46808

    www.copperrivercabinet.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 4:00 PM