Description of Work: I referred American City Plumbing to a client of mine. The client was very pleased with the service. They were prompt, neat and price was fair. I will use or refer them again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Aaron J.
12/2010
3.0
plumbing
+ -1 more
All service was wonderful except for the unneccesary booster which is sitting unplugged in the basement that cost us over $300 plus labor.
Description of Work: Sump pump failed and basement flooded. American City came out very quickly and got the pump working, drained the basement with it then discovered the cause. Sump pump was replaced and later a water to water back up was installed. We had low water pressure in the entire house and a curious excessive amount of water being pumped out by new sump pump. We were encouraged to buy a water pressure booster to help with our low water pressure. It worked like a charm but was not the root cause of the low water pressure. Our HSA policy had us use a different plumber who discovered that the basement bathroom's roughed in lines were leaking into the subtiles. Once those were rerouted not only did our water bill decrease significantly but we did not need the booster at all. We were told to play with the valves to the booster by ACP to lower the now too high water pressure to no avail.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
ann K.
11/2008
5.0
plumbing
+ -1 more
My home warranty company required me to have this company come in. I had woken up to a large "smelly water" puddle in my basement. The plumber came out on time, and looked at the puddle. At first he thought a line had broken, but when he was able to get under the table (previous owner had built in a workbench), he discovered a floor drain. He recommended a drain cleaning service. He tidied up the messy pile, removed the bottom of the work bench for me, so the drain cleaning company wouldn't charge me for it, advised me on how to clean and disinfect the floor when everything was done and reminded me to bring in my hoses from the outside so they wouldn't freeze. He was careful and didn't track any muck about the house.
Description of Work: Took a broom and swept up the mess into a pile, removed a portion of the bottom shelf on a built-in work bench to expose the floor drain. Looked to make sure no cracks or other holes were contributing to the problem.
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Service Categories
Plumbing,
Water Filtration and Softening,
Basement Remodeling,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Water Heaters,
General Remodeling,
Heating and Air Conditioning
FAQ
AMERICAN CITY PLUMBING INC is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
AMERICAN CITY PLUMBING INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, AMERICAN CITY PLUMBING INC offers free project estimates.
Yes, AMERICAN CITY PLUMBING INC offers eco-friendly accreditations.
No, AMERICAN CITY PLUMBING INC does not offer a senior discount.
Yes, AMERICAN CITY PLUMBING INC offers emergency services.
No, AMERICAN CITY PLUMBING INC does not offer warranties.
AMERICAN CITY PLUMBING INC offers the following services: PLUMBING, HEATING AND AIR CONDITIONING INCLUDING NEW CONSTRUCTION, INSPECTIONS, REMODELING, REPAIRS, BACKFLOW PREVENTION, & DESIGN BUILD.