Lewis Plumbing Heating and Hardware

unknown

Arrived on time. Listened when I explained exactly what I wanted done. Explained the options for hooking up the dishwasher to a power source. I chose what I felt was the best (safest) option - a circuit dedicated to just the dishwasher. Why this option? There is no schematic as to what circuits have what switches, outlets, etc. connected to them. Chose that route to avoid the possibility of "blowing" a circuit. Had previously been informed this job would take half a day, so I was aware of what the labor cost would be ahead of time. Once installed, they tested the dishwasher several times to make sure it was working properly. They rechecked 1 of the 3 Gerber high-rise Avalanche toilets they had installed earlier in the month b/c it wasn't working properly. Also asked them to remove the very heavy old cast iron waste pipes from the crawl space in the basement where they had left them after the last job they'd done (an all day job that had presented them with some unexpected challenges). They'd left the pipes because they were wet & stinky. The pipes had since dried out & no longer stunk - much to their relief. This was the 5th job they'd done for me since the part of 2014. There is more work they will be doing for me. PLEASE NOTE: Their business is very much in demand which is why I rated their responsiveness at less than excellent. I don't know what other plumbers charge which is why I rated what they charge at 1 step down from excellent.

Tim and Lewis did a great job overall and we are very pleased. We purchased the water heater and softener on our own and had it ready for them to install. They were very knowledgable and had installed both models previously. They ran new lines in the crawlspace to keep outside faucet on hard water. They were on time, very professional and friendly, and did a great job. We did have a problem where the water softener recharge backwash would spill over to the garage floor and Tim returned the following week and took care of the issue.