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Custom Draperies by Designer's Touch

Window Treatments

About us

Custom Window treatments. Draperies, shades, shutters,Blinds,Shade repair. Window tinting. At Designer’s Touch, we work with you to design custom window fashions that match your interior design and personal style. During your free design consultations, we take the time to get to know you better in order to understand your interior preferences.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Designer's Touch specializes in Automated Window Treatments. Most all shades and blinds can be motorized. We also offer Cellular Shades, Wood Blinds, Shutters, Roman Shades, Custom draperies and top treatments, including Elegant Swags . Our FREE In-Home Service offers the ideal opportunity for our clients to view the design in the same setting where the finished product will be installed. Plus, free professional installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.937 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
3%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 37 reviews

Ron H.
09/2017
5.0
window treatments
  + -1 more
Charlie came and measured each window and then returned to install each blind. He was knowledgeable, punctual, professional and efficient.
Description of Work: Charlie replaced blinds in four rooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Custom Draperies by Designer's Touch
I appreciate you taking time to give a review . Referrals and positive reviews are the back bone of my company

Garry H.
08/2017
5.0
window treatments
  + -1 more
Perfect, ordered and installed very quickly. LOOKS GREAT!
Description of Work: New custom shutters installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Custom Draperies by Designer's Touch
Thanks for taking the time to give me a review. I appreciate it.

Brenda H.
03/2017
5.0
window treatments
  + -1 more
I've always had great service from them. I have used for my window needs for many years and in multiple homes.
Description of Work: Window blinds

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Custom Draperies by Designer's Touch
Repeat customers are the backbone any business and I appreciate your confidence in my company.

Barbara M.
06/2016
5.0
window treatments
  + -1 more
Charlie Marshall was an absolute pleasure to work with! You can tell he enjoys what he does and presents himself in a very professional manner. His scheduling appointments and keeping them was a dream! Overall, I give him an excellent rating in all areas and will definitely contact him for any future window treatment needs!
Description of Work: The owner, Charlie Marshall, installed blinds in a family room and repaired a existing blind in the master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Custom Draperies by Designer's Touch
I appreciate your kind words. I take great pride in my company and always do my best to see that my customers are pleased with my work.

DENNIS S.
06/2016
5.0
window treatments
  + -1 more
Called Mr. Marshall and made an appointment. He was a little late, but he had called to tell me that he was tied up in traffic and would be a little late. He showed up, picked up the broken shade (draw string was broken). He took the shade back to his shop to repair and returned it the same day. Reinstalled the shade and made adjustment to another shade. He performed just as advertised. He was courteous, not too chatty (which I respect), and charged me the exact amount we had agreed. I would recommend Mr. Marshall.
Description of Work: Repaired broken window shade.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Custom Draperies by Designer's Touch
I know it is frustrating to have a shade that just won't cooperate. If I can get it repaired in one day, that makes us both happy.

Mary Jane C.
03/2016
5.0
window treatments
  + -1 more
Mr. Marshall was a delight to work with from the initial contact. He responded quickly to a phone message, even before I anticipated, and was available for a consultation on short notice. That was important because the windows in my house had just been replaced and we wanted new "honeycomb" fabric blinds installed as quickly as possible. He was also available for an early evening appointment, which my husband and I greatly appreciated. Although we wanted the blinds quickly, we also wanted good quality blinds, and he had excellent options from which to choose, along with a good range of color selections. We also had the good fortune of being able to take advantage of a special offer that saved us nearly a $1,000.00 on the blinds we preferred. As promised, the blinds arrived in two weeks, even a couple of days earlier, and Mr. Marshall arranged an appointment to install them at our earliest convenience. Again, as promised, he had the blinds (21) installed in about two hours. We will definitely choose to go to him if we decide to install window treatments, and I gladly recommend his services.
Description of Work: Consulted with us on windows blinds for our house and installed them himself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from Custom Draperies by Designer's Touch
I thank you for your kind review. As the owner of DesignersTouch, it is very important to me that you are completely satisfied with your investment.The cordless shades you choose will give you many years of service.

Dorothy B.
01/2016
5.0
window treatments
  + -1 more
Professionally. Quickly. Very well priced! No escalation of prices after job had begun. Look like something from a fashion magazine! No messes left behind & Coit commented on how well they were constructed & the longevity of the products. The $150 was for repairs on the cellular shades. The original job of valances, curtains and cellular shades totaled $3600 in 1999.
Description of Work: Repaired cellular blinds he installed in November, 1999 and they are still Beautiful.. Nobody can guarantee their work as Charlie of Designer's Touch has done. I highly recommend this company because of the integrity of their company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Custom Draperies by Designer's Touch
My company's reputation is very important to me and repeat customers like you keep me at the top of preferred custom draperies companies in the Louisville area. I appreciate your kind words.

Bob F.
09/2015
5.0
window treatments
  + -1 more
Charlie did a great job. Much patience working with my wife and myself. He had many selections to choose from and combined with his experience, this made it a positive experience.
Description of Work: We had new windows installed which required new window treatments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from Custom Draperies by Designer's Touch
Thank you [Member name], for the kind words. There are many different window treatments available to day. I think the cordless shades you chose will give you years of maintenance free service and the cornices add just the right amount of color.

Edwin S.
08/2015
5.0
window treatments
  + -1 more
Recently replaced 14 casement windows of my home. Designers Touch came out and after measuring the new windows gave me a price for the new blinds which I accepted. After arrival of the new blinds (short wait) Mr. Marshall removed the old blinds, installed new wood blinds, and cleaned up afterwards. I found him to be professional, prompt, honest, and very knowledgeable of the product.
Description of Work: Sold and installed new wood blinds

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,555

Holly G.
01/2015
5.0
window treatments
  + -1 more
After I ordered the product, he called as soon as it arrived, a head of schedule. He than arrived at the scheduled time to installed the window coverings. He was very efficient and pleasant while performing the task. I was concerned about some loose threads and he took care of them and assured me that if in the future a problem arose, the company would replace the panels.
Description of Work: Charles Marshall listened to what I wanted and did additional research to find a product that met my needs. Even though it was not a product he was currently selling, he established it as a new product in his portfolio. Once we found the product, he got me the best price by extending a discount the manufacture was offering.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Custom Draperies by Designer's Touch
I appreciate your positive comments about my company. It took us a while to find the right treatment and color for you, but I think we both are pleased with the final results.

Connie S.
12/2014
3.0
window treatments
  + -1 more
He was making curtain a first. The price was reasonable at first. After I selected the material the price trip! Soi got someone else to make the curtain. I thought I could get one shade from him to use my groupon, but the price went up over $200.
Description of Work: Make shades for one window. The shades were cloth and a pretty color.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$760

Response from Custom Draperies by Designer's Touch
I am pleased you liked the roman shade. We take pride in the workmanship of our window treatments. Roman shade prices tend to be higher because of the higher labor price. The original price I give you on the draperies was for a group of fabrics I thought you would like. Since they didn't appeal to you, I brought in more fabrics and they were much higher cost per yard, so that is why the drapes cost more. I wish I could have been more helpful.

Mary Ann B.
10/2014
4.0
window treatments
  + -1 more
I didn't use his services at this time but may in the future.
Description of Work: Charlie was very pleasant and showed me several nice selections for my roman shades. However, I didn't realize that they would be so very expensive for a custom shade. I also wanted a pair of double windows shuttered and too that price was quite steeper than what I had expected. As we are redoing an entire house I felt that I could find a more price efficient shade which I did. I am still trying to decide on the shutters.,

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,350

Sue T.
10/2014
5.0
window treatments
  + -1 more
Vender promptly called and made appointment to come to home to take measurements for shades. Showed up exactly on time and on day promised. Took measurements and told me they would be ordered and should arrive in about 2 weeks. Called just one week after measurements were taken and said shades were ready to hang. Came out next day to hang them. They fit perfectly and look very nice. He cleaned up any mess from installation and disposed of my old shades. Was able to pay for balance with my master card which is a feature I always look for.
Description of Work: Measured, made and hung shades for two windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$426

Response from Custom Draperies by Designer's Touch
I appreciate your nice review. If you need any help in the future, just give me a call.

Gretchen G.
10/2014
5.0
window treatments
  + -1 more
The gentleman that came over was wonderfully professional and had great ideas. The only problem was that all the materials that I liked were discontinued. Outside of that I was very pleased with his idea's, vision and professionalism.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Thomas M.
10/2014
5.0
window treatments
  + -1 more
He is a very nice man. He followed up with a good estimate.
Description of Work: Charles came out to provide me with an estimate for cellular shades in our new house.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

June E.
09/2014
5.0
window treatments
  + -1 more
The service worked just fine. He was just a very nice person and he came out and showed me the sizes and all. He was very prompt coming back and installing them. It took awhile to get them installed because I could not come up with the time and not because he was not willing. The price was expensive for what I got, but I had not priced some other places. I just had kind of an approximate thing on my mind. So far, the quality of the service looks pretty good.
Description of Work: I purchased a Big Deal for Exciting Windows! By Designer’s Touch. I had window shades installed.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Custom Draperies by Designer's Touch
Thank you for your positive comments. I am certain your shades will give you many years of service. If you should ever have any problems , just call me, and it will be taken care of.

RON C.
08/2014
5.0
window treatments
  + -1 more
The gentleman arrived on time, did the work as promised, and did it well. The window treatments came out quite nicely.
Description of Work: We purchased a Big Deal for them to install window treatments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Martin B.
06/2014
5.0
window treatments
  + -1 more
It went great. Charlie worked with us to find something that was ideal for the windows. He had the order ready early and did a fine job of installing them. They were not cheap, but you get what you pay for and we were very satisfied.
Description of Work: Made and installed custome window treatments on 5 windows

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Custom Draperies by Designer's Touch
I appreciated your positive review of our work at your home. Roman shades is one of the best ways to take advantage of a nice view during the day and have total privacy at night. As you know, I am available if you have any problems.

Patricia H.
06/2014
5.0
window treatments
  + -1 more
I got the Angies List deal and the shades look great! When I had a small issue with one of the shades (wanted left hand pulley rather than right hand pulley), Charlie came out immediately to adjust. He was very responsive, courteous and professional. The shades were of high quality, and I will definitely use Charlie's services again.
Description of Work: Installed 5 window shades.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

M C.
05/2014
5.0
window treatments
  + -1 more
Charlie Marshall communicates in a timely fashion, and is easily reached. The quality of his materials and the quality of his workmanship are superb, leading to professional designed and executed window treatments.
Description of Work: Bedroom blackout drapes, computer room shades

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Custom Draperies by Designer's Touch
The black out shade is the best solution when there is light shining into the bed room. Your satisfaction is my major concern.

Sandra M.
04/2014
5.0
window treatments
  + -1 more
Mr. Marshall provided comprehensive service in a very timely manner. The end product was exactly as I had envisioned. I am very pleased and would give my highest recommendation.
Description of Work: Installed custom window treatment for bedroom window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

Response from Custom Draperies by Designer's Touch
Thank you for the nice words. It was a pleasure working with you . Satisfied customers like you are the back bone of my company.

Terri R.
03/2014
5.0
window treatments
  + -1 more
I could not have been more pleased, once again Charlie was on time with delivery and installation.
Description of Work: Charlie came out and measured each window. He was on time and extremely pleasant!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$497

Response from Custom Draperies by Designer's Touch
Thank you... We are in the people pleasing business, If you are not pleased, I am not in business :)

N Z.
02/2014
5.0
window treatments
  + -1 more
Mr. Marshall measured all the windows in our business and helped us choose blinds for the windows and doors. The service was exceptional and the quality of the products he installed were great. He installs each blind and makes sure that each window or door is perfectly fit. Mr. Marshall is very prompt and very reliable. He works with your needs and gives you the information you will need to make decisions about window treatments. I would recommend anyone to him and will use him in the future.
Description of Work: Installation of blinds for windows and doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

melissa S.
02/2014
5.0
window treatments
  + -1 more
went great, came out picked up blind, repaired it, works great.
Description of Work: repaired blind

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Patty B.
01/2014
5.0
window treatments
  + -1 more
I found Charlie Marshall on Angie's List and read all of the positive feedbacks. I gave him a call, and he scheduled an appointment right away. I have an older home and the living room has hinged wooden cornices with custom pleated sheers. The cornices are original to the house, and I don't want to remove them. I needed to replace one window's sheers that had gotten torn. (I like to let the light in and sheers provide just the right amount of privacy too.) Additionally, we have a large screen TV that now faces the window, and we get a glare from sunlight in the mornings. So I asked Charlie about possibly adding a shade to block the sunlight. He gave me very good information, and we chose a shade that could be positioned not to show when not in use. Charlie said he would call in a few weeks when the order was ready. The order was ready and installed in 14 days! I realize that this was a small order for Charlie and that it is single digit winter weather right now, but I was very surprised at how quickly this happened. The new sheers look great, and I can now watch TV at anytime of the day without a glare. Charlie is a true professional and easy to work with. I will definitely call him with my next window project.
Description of Work: Provided and installed custom sheers for a tricky window with an existing hinged cornice, and also a sun blocking window shade.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from Custom Draperies by Designer's Touch
It was a pleasure working with you and I appreciate your confidence in my company. I have to admit, that is the first time I have seen a hinged cornice like that, but I like the way the it complements your sheers.
    • 1(current)
    • 2

Contact information

5008 Lakeview Drive, Floyds Knobs, IN 47119

http://www.designers-touch.com

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Treatments

FAQ

Custom Draperies by Designer's Touch is currently rated 4.9 overall out of 5.
Custom Draperies by Designer's Touch accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Custom Draperies by Designer's Touch offers free project estimates.
Yes, Custom Draperies by Designer's Touch offers eco-friendly accreditations.
No, Custom Draperies by Designer's Touch does not offer a senior discount.
Yes, Custom Draperies by Designer's Touch offers emergency services.
Yes, Custom Draperies by Designer's Touch offers warranties.
Custom Draperies by Designer's Touch offers the following services: Designer's Touch specializes in Automated Window Treatments. Most all shades and blinds can be motorized. We also offer Cellular Shades, Wood Blinds, Shutters, Roman Shades, Custom draperies and top treatments, including Elegant Swags . Our FREE In-Home Service offers the ideal opportunity for our clients to view the design in the same setting where the finished product will be installed. Plus, free professional installation.

Contact information

5008 Lakeview Drive, Floyds Knobs, IN 47119

http://www.designers-touch.com