Vogt Carpet One Floor & Home

On time, very professional & polite. Did work-moved furniture- cleaned up.

Excellent assistance and patience selecting products. Installation was quick and they were very clean and respectful of our home. Looks excellent, we are very happy and will definitely use them again.

Vogt came and measured, offered choices for laminate replacement. Installed the new laminate after removing damaged flooring.

Jeff and crew were great. They were very good at making husband comfortable (medical problems). Great job, good team.

We had a very satisfactory experience with Vogt Tile. They have a superior and friendly sales team (Jen & Rob) plus installers who were very hard working and capable. The job was completed as scheduled which we truly appreciated. All our visitors comment on our beautiful new floor!

Installers arrived promptly and proceeded to move furniture, remove old carpet and install new. Moved furniture and were completed before I knew it. Job well done!

Excellent service and excellent installation.

The sales lady was great and answered any questions. They did a great job. We have used them before and loved their work both times now.

Fantastic product! Fantastic company!

Two installers arrived. They were on time, professional, efficient and courteous. Vicky Vogt was my first point of contact and showed me various samples in the showroom. She is very efficient, knowledgeable about carpeting and answered all my questions. I also liked the fact that the installers are employees not subcontractors. Vogt is very professional in all aspects of what they do. I had estimates from other companies who did not offer the same level of professionalism and competence. I am very happy with the work they did and they will be my first choice for the next carpeting purchase I make.

Helped us select the tile and carpet. Rob was terrific. The installers were very professional and did a great job.

They were on time, professional & performed exactly as they said they would. I chose them because they sponsor the Humane Society for Hamilton County.

Someone came out to measure the rooms where we needed new carpeting. When he left, he said someone would contact us. The same day, someone did call us and gave us the estimate on replacing our carpeting. I asked her to please email me a copy of the estimate. She said she would do it right away. A week passed and I still had not received it. I had to call back and they finally, the day I called back, sent me the estimate via an email. If you do business with them, YOU have to stay in contact with THEM as THEY do not stay in contact with YOU.

They were very caring and considerate, wanting to make sure that I was pleased with their installation before and after they were finished. Would not hesitate to recommend them to anyone wanting quality service and product.

Jeff and Sal were prompt everyday. Very professional. I probably bogged them a lot. They cleaned everything up every day.

Recommended through my insurance company, I did a check here and saw they had good Angie's List ratings. Contacted them and couldn't have been more pleased. Long story short, my kitchen floor was ruined in an accident and these guys worked within the constraints of our budget to get a new floor down. While waiting for a final number from our insurance company, they were able to estimate (quite well) what insurance would give us and then showed us what we could get if we wanted to come at or under that amount. We picked a tile (instead of laminate) and they were in and out in 4 days. Four guys worked a combined 30ish hours the first day, two 7ish hours the second, two, 4ish the third day and on the fourth day, one guy just needed 20 minutes to do a few things that needed a 24 hour wait. Work started on a Wednesday and ended on a Monday. Based on the way they did the work, it was really only unrealistic for us to not eat at home on 1 of those days and that wasn't even 24 hours; more like 16. Would 100% do business with again and whole-heartedly recommend working with.

I visited their showroom prepared to purchase ceramic tile for my kitchen, dining room & hallway. The sales person was helpful and suggested that we take samples home to view in the same light it would be installed in. After that things started to fall apart. I took the samples back giving them my choice & scheduled an estimate. My scheduled time arrived but no one showed up. When I called they had lost all my information. I gave them my info & they came to take my measurements. Then I waited and got no estimate. I went back in after a week and they again had lost my information. I got my estimate and asked for a revision on the installation pattern, and again waited for an estimate. A few days later the estimate was stuck in my front door saying they didn't have my phone number! Again! So unless you really like being an afterthought, don't use this company.

My husband called Vogt to make an appointment about tile selection and installation because their website indicates appts. are preferred. He left a voice mail message indicating our suggested time and asking for a call to confirm. We were never called and have received no response at all. They are apparently not interested in our business so we are going with a company who responded immediately and came out to measure our area and provided helpful information.

The installation went very smoothly. They were very patient with my worries about colors. We are very pleased with the new floor and have had many complements on how nice it looks.

Workers arrived on Monday and were in and out of the house thru Thursday. They were kind, professional, and worked hard. The only thing that I preferred was a call the day before to provide a better time frame for the work hours for the installs.

Great experience. Quality of flooring excellent and installation completed on time promised. Looks like a new home inside now.

Installers were on time, did a wonderful job!! Cleaned up after work completed. Excellent sales staff!

This is our second time using Vogt and we liked them so much we went to them again when we were ready to replace our nasty carpet and vinyl with new. Vogt was referred to us by our insurance company 2 years ago after we had a severe water leak causing our living room carpet and kitchen vinyl to be replaced. They were always easy to get a hold of and one time for installations. I would definitely use them again and recommend them to others!

The owner did the measuring. He was on time and very professional. I visited the showroom several times and had varying degrees of help. You need to have an appointment if you want them to assist you in making choices. They were very nice, and were good about letting you take samples home. The price came in on the higher side and the sales person never followed up on the quote. I didn't feel as though they really wanted my business.

Very please with Vogt Tile & Carpet. A large selection of products available. The salespeople were very knowledgeable and helpful in the decision making process. Installers were very polite and attentive to detail.