They were efficient, on time, polite and they provided me an estimate but they charged me for lower price. The estimate was for 4-5 hours but they only did the service within 3 hours
Description of Work: Moving service
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Two Men And A Truck
Thank you so much for the great review, [Member Name Removed]. Saving money is always a plus! We look forward to helping you again in the future.
ROBIN F.
04/2022
5.0
moving companies
+ -1 more
I like them I use them twice for my mother stuff to be moved
Description of Work: Moving company
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Two Men And A Truck
[Member Name Removed]-Thank you for the feedback and glad we could help!
Teresa W.
06/2021
4.0
moving companies
+ -1 more
The on guy is absolutely excellent and the other guy is a mess, but the got the job done and make it right financially. I used the company before and I have a good experience.
Description of Work: They move me from my old residence to my new one.
Rating Category
Rating out of 5
Yes, I recommend this pro
Martin S.
08/2020
1.0
moving companies
+ -1 more
Fishers IN THIEVES. My ex who hired them just mentioned today she forgot to personally pack and move the stuff from her jewelry drawer and they 'moved' it with her other stuff to the new house a little over a year ago. Poof. Everything gone. Disappeared. Just the jewelry. The company and Fishers Police Dept did zero after filing a report. I'm just mad so I'M writing a bad review because I bought most of that SH*T they stole.
Description of Work: Moving from apt to house
Rating Category
Rating out of 5
Response from Two Men And A Truck
If you would like to discuss your experience using Two Men And A Truck please call 317-489-5750 option #5 to speak with our Customer Care MGR. We do not see in our system you ever using our services which could be because you claim it was your ex-partner. We would really need more information to confirm your statement at this time and respond appropriately.
Francis B.
08/2020
1.0
moving companies
+ -1 more
The beginning of my experience with Two Men and a Truck as the booking portion was handled professionally and the customer service was fantastic. The day of the move was a terrible experience. The four movers were some of the least professional and immature people I have ever dealt with. I actually received a noise complaint from my apartment complex because they were running down the hallway laughing and one of them was listening to music loudly on his phone. It was clear that they believed as long as they wrapped and padded everything that was all they needed to do to care for items. I watched them continuously bang my couch and recliner into walls and counters on the way out of my apartment. They broke a leg off of my dresser and nonchalantly asked if I wanted them to file a damage report; clearly they did not want me to and they were disappointed that I asked to as if I was responsible for them getting in trouble. I hoped they would be at least a little less careless at my new home but they were not. After I had given them the rundown of where things would go in the house, one of the movers just sat down in the truck and the others stood and talked to him, disappointing because I was paying by the hour. They did not wear masks or ask if I would like them to wear masks when we got to my home. They padded the entrance and then proceeded to ram everything through the door again, laughing as they banged into the door and wall. At one point when carrying an entertainment center upstairs they banged it into the banister and the mover laughed and said “oh man the other day when we were moving that lady we were banging into everything and we put so many holes in her wall, it was crazy”, in a bragging manner. They then broke two other legs on my dresser, a note they failed to add to the damage report I filed. At one point one of the movers just sat on my couch in the living room. It was an overwhelming experience to watch them behave without care in a house I had worked so hard to finally acquire. It’s upsetting thinking about it still over a week later. Moving is an already stressful situation and I made the decision to hire professionals to ease some of the stress, unfortunately that was not delivered by this company. Over a week after the move I finally received info about the damage report, $175 for a destroyed dresser and $150 for drywall damage. Damage aside, the amount of money that I paid to have five pieces of furniture moved, one of them now being unusable, is insane considering the behavior of the crew. Had we had a crew that exhibited at least some semblance of caring about my items and my home, this all would have been different. When I expressed my disappointment in the value of service I received and stated I would appreciate an additional partial refund, it was not addressed. I was told the check would be mailed and they would discuss the issues with the crew. After reading some other reviews on here I am sure I will be chastised for leaving a negative review, but this entire experience has left me feeling frustrated and defeated. I really hope this company cares more about their customers than the service and response that I was given.
Description of Work: Moving apartment to house
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$700
Response from Two Men And A Truck
We are sorry to hear about your experience using Two Men And A Truck and can assure you that we have made steps to alleviate this. We have re-trained some of the crew and some of the crew involved with your move no longer work at Two Men And A Truck. Again our apologies and with a 96% referral rating can we can assure this is not the norm here. Thanks,
JERRY A.
02/2020
5.0
moving companies
+ -1 more
They did a great job, they are prompt, on time and very professional.
Description of Work: They moved us locally.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Two Men And A Truck
Thanks for letting us know [Member Name Removed]! Glad we could help!
Linda M.
01/2019
5.0
moving companies
+ -1 more
The team that came to the house did a great job. They were one person short and so the move took longer than anticipated however midway during the move, they were able to add another person and things went faster from there. They adjust the cost to reflect that they started out with only two people. The movers were extremely polite and took excellent care of my items. I used another moving company for the second part of my move because my realtor recommended them and the other company was not good. I wish that I would have used Two Men and a Truck again.
Description of Work: Moving from 4 bedroom house to a smaller place and storage unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sherolyn S.
09/2018
5.0
moving companies
+ -1 more
We just had them move the big furniture. They were very fast to return calls and give us an estimate. They were on time to start the move and the 3 guys were very friendly and professional. They moved us faster than their estimate so we were very happy about that. The only slight negative was that a couple of times one person moved a piece of furniture by himself that probably should have had 2 guys on it. We had a couple of slight dings to furniture.
Description of Work: Moving Household furniture to a new home 30 minutes away
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$772.75
Response from Two Men And A Truck
[Member Name Removed]-We are happy to hear about your experience and thank you for sharing!
Ted S.
11/2017
5.0
moving companies
+ -1 more
Went very well. Called to let us know when they would arrive, worked quickly but carefully and loaded everything in the self storage with room to spare (but we can still get to items if needed.
Description of Work: Move some furniture and other items from a house to a storage location.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Two Men And A Truck
[Member Name Removed]- Thank you for sharing your experience! We are very happy we could assist with what can be a very stressful situation! Two Men And A Truck Indianapolis
Portia E.
09/2017
5.0
moving companies
+ -1 more
They were very professional. Always asked if they did not know where something was to be placed.
Description of Work: We moved. They packed everything up and delivered it safely.to our new home.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Two Men And A Truck
[Member Name Removed]- Thank you for the kind words and we are happy we could help! Two Men And A Truck
Liz D.
07/2017
5.0
moving companies
+ -1 more
It was really great! They took their time and were really helpful. They did a wonderful job and I'd refer them to anybody!
Description of Work: They helped to move us locally.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Donna A.
04/2017
5.0
moving companies, storage units
+ 0 more
Tyler, Matt, and Spencer arrived on time and the move was fabulous. We would definitely hire them again.
Description of Work: move items from a house to a storage facility.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Two Men And A Truck
[Member Name Removed]- Thanks for the feedback! Tyler, Matt and Spencer are great assets and we will make sure they know how happy you are! Two Men And A Truck
Patty R.
10/2016
5.0
moving companies
+ -1 more
We did the rest of the move. They were very good. I did have a hard time getting hold of them.
Description of Work: I used Two Men And A Truck for a partial move.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$300
Jenn W.
10/2016
2.0
moving companies
+ -1 more
Called multiple times for a quote, as well as filled out online form and never received a follow-up. It's great to be busy, however incredibly unprofessional to ignore potential clients.
Description of Work: Residential Move
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Susan C.
08/2016
3.0
moving companies
+ -1 more
The company's phone system stinks. It is necessary to either sit on hold for A LONG TIME or leave a message and hope they call you back. Once you get hold of someone, they are very nice and helpful. it was necessary to move our date up one week, and they were very accommodating with that. On moving day, there were 3 movers, one of whom had a very sour attitude, as it he really didn't want to be there. There were several items damaged: the tops of 2 chests (one of which is not repairable), the stairway banister, and the top of the coffee table (scratch). Lots more damaged than I expected. I would not recommend them to anyone else, and I would not use them again if I move.
Description of Work: Two Men and a Truck moved us from Carmel to Westfield on July 27, 2016
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
$1,500
Pam S.
03/2016
5.0
moving companies
+ -1 more
Moving is difficult and stressful. Consumers need to trust who is moving them. You will want to make sure the company has integrity and stands behind their service. Make sure the company has professionals available to answer questions or concerns before, during or after your move. If these issues are important to you, I would recommend hiring Two men and a Truck.
Description of Work: I have used Two Men and a Truck in April 2015 and November 2015. I had some issues that needed to be resolved. They demonstrated integrity and willingness to work with me. I don't know if other companies give the personal service and time to their customers. I do know Two Men and a Truck does.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Barbara H.
01/2016
5.0
moving companies
+ -1 more
I always use them and they were great. They helped me move my Mom to another senior living home facility.
Description of Work: Moving Services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sarah R.
12/2015
5.0
moving companies
+ -1 more
Shawn, who answered the phone, was extremely helpful. Quoted me a fair price and suggested that if I could do it the next day he would give me a discount since they had a 2 hour window and were in the area. This made them very reasonable. When I finally decided what I was doing, I had to leave them a message. Shawn called me early the next morning before his guys left to see if i wanted to do this.Great follow up! Gary and TimBo were my "2 men" . They were fast and courteous They knew what the were doing for sure! In and out with no mess on my carpet. (and it was wet and muddy out). Would definitely use them again and recommend them to anyone.
Description of Work: Moved a piece of exercise equipment from one home to my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Dan S.
11/2015
1.0
moving companies
+ -1 more
Terrible experience. Broke and damaged numerous items. Lost numerous items - never found. Repaired some of the damaged items. While paid us $1,157.78 for broken and lost items, would not pay for items inside boxes we packed (we've moved five times, so we know how to pack). Refused to pay for items discovered after 96 hours of the move. We had over 200 boxes - not possible to do. Also, not liable for mechanical items (didn't pay for lawn mower they broke). They clearly did not take good care of our belongings. Worst move we have ever done.
Description of Work: Moved from Indianapolis house into their storage and then from storage to Westfield.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$1,963
Response from Two Men And A Truck
Two Men And A Truck wants to thank you for your business and we're sorry to hear you had a negative experience. We were able to take care of damages that occurred during your move, per the contract agreement. Unfortunately, we are not able to take responsibility for damaged items in boxes packed by the customer (per your premove confirmation letter you signed) because we have no way of knowing how well the customer packs the boxes. If you feel you have any other issues to address, please call our office at 317-489-5750. Thank you again for your business.
Martha S.
10/2015
5.0
moving companies
+ -1 more
The movers were very professional and punctual. They only needed to move big furniture so everything went pretty quickly. They did, however, take the time to cover and plastic-wrap all big items so the furniture would not get nicked or dirty during the move. They were also very good about figuring out how to maneuver some large furniture through a small hallway and other tight spots without causing any damage to the walls. They were also very accommodating by agreeing to drop off a dresser that was no longer wanted to a Goodwill store on the way to our new location. At the new house, they placed all furniture exactly where we wanted and assembled a bed for us. Overall, a very good job and no wasted time!
Description of Work: Moved major furniture from a 2-story home in Indianapolis to a 1-story ranch in Muncie, Indiana.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$530
Response from Two Men And A Truck
Thank you for allowing Two Men and a Truck to assist you with your move!
Leigh C.
10/2015
3.0
moving companies
+ -1 more
The movers were great, they were friendly and moved things properly. The way we were treated after the move was not acceptable though. Two items that were packed into the pod were not there when we unloaded the pod.When we contacted the company the customer service manager wasn't very helpful. He basically told me I was out of luck. I expressed my disappointment and let him know that I would be contacting Angie's List. He didn't seem to care and told me to go ahead. I also said that I would be suing them, he told me to go ahead with that too.They were very unprofessional and had poor attitude.
Description of Work: They moved our belongings into a pod.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$236
Response from Two Men And A Truck
We apologize for any issues you had during your move. Unfortunately, we did not have control of your items after they were loaded into the pods and we left your home. You may contact our office if you need further assistance and we suggest contacting your pod company and seeing if they can resolve your issue. Our office number if you have any questions is 317-489-5750. Sincerely, Two Men And A Truck Indianapolis
Phillip L.
09/2015
1.0
moving companies
+ -1 more
We used Two Men and Truck for a move from the sale of our home to a temporary apartment/storage and to our newly constructed home. The first move was improperly quoted even with us doing most of the packing, disassembling of furniture, etc that was originally included in the quoted price/time. The movers then placed items in the wrong place (apartment v storage) even though we denoted all storage items with a blue sticker, then charged us for their mishap. We went ahead and went with Two Men for the second phase, only to find that the original crew that moved our furniture improperly stacked furniture and boxes in storage resulting in a damaged bed (less than 6 months old), destroyed electronic fireplace (less than 6 months old), broken china, dishes, pictures; damaged/scraped master bedroom furniture, a tower of the entertainment center was leaned against another piece of furniture causing it to become unlevel. The new crew did a great job of moving items, but the damage was done. Additionally, Two Men misquoted the time/price again, resulting in more fees. We requested a refund of the second or first move since the second crew did their job well, but the damaged furniture was too much to be "patched" up and the fact that the office staff misquoted both moves. No resolution. I'd not recommend this company which probably was good at one time, but with their lazy approach to hiring and training movers and poor customer service has greatly declined. The absolute worst result for what should be an exciting time. Find another company to work with.
Description of Work: Provided moving services from a sold home to apartment/storage and then to the newly constructed home.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$1,200
Response from Two Men And A Truck
Thank you for reaching out. We have been trying to reach you. Please reach out to our corporate customer care team who would be more than happy to work with you on these concerns. You can reach the team at 800-345-1070 or at [email removed]. Have a great day!
Angela T.
07/2015
5.0
moving companies
+ -1 more
I have never used movers before and I was apprehensive about trusting all my worldly possessions to someone else to move. But I was impressed and delighted with the service I received. The movers arrived within the time frame we agreed upon and dispatch kept me updated of the mover's ETA (i.e. "The movers are just finishing their last job and they'll arrive in about an hour."). When they arrived, I found the movers friendly and professional. They were quick and efficient and treated my belongings and furniture with care. Once they arrived at the destination, they were likewise quick in unloading everything and even helped me re-assemble my bed (which I consider to be above and beyond what they were paid to do). Nothing was damaged in any way, which is an improvement on all the moves I've done myself. I was originally quoted for the job requiring two hours and they finished everything up with 30 minutes to spare. I hope to never have to move ever again, but if I do, I would definitely use Two Men & A Truck again and I highly recommend them.
Description of Work: Moved my 1 bedroom apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Sonia C.
07/2015
5.0
moving companies
+ -1 more
They were there exactly when scheduled and we're very inventive in the way they accessed our home. It greatly reduced the amount of time it took to load, the wear and tear on our home AND the cost! The took great care with bothe home we were leaving and the home we were going to. The put pads down everywhere and around the corners to prevent damage they sent 4 men and two trucks. The estimate was for 5 hous and $1299. It only took them 4.25 hrs and the charge was $1059. They delivered first to our new address and then to a second address. We were thrilled with all the guys and can't say enough good things about their help.
Description of Work: They moved our furniture from a 4000sf house in Woodruff Place to a 1400sf home in Greenwood and some to a second address.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,059
THOMAS & SUSAN L.
05/2015
5.0
moving companies
+ -1 more
They were very quick and took care of everything I asked them to.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Moving Companies,
Storage
FAQ
Two Men And A Truck is currently rated 4.1 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 4:00 PM
Two Men And A Truck accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Two Men And A Truck offers free project estimates.
No, Two Men And A Truck does not offer eco-friendly accreditations.
No, Two Men And A Truck does not offer a senior discount.
No, Two Men And A Truck does not offer emergency services.
Yes, Two Men And A Truck offers warranties.
Two Men And A Truck offers the following services: Moving & storage facility.