--Moisture In Your Windows? Proven Repair Process Saves 50% or more! --Wood Windows Rotting? We can restore them for less. The Glass Guru of Indianapolis North is a full-service glass and window company specializing in cutting-edge restoration technologies to help you Save Your Windows, Save Your Money and Save the Planet! If your Wood Windows are Rotting, let us Restore them with a Rot Free Material. Restoration can save over 50% off new windows. When restoration isn't the best option, we offer a full line of replacement services at affordable prices to fit any budget. We also offer Custom Shower Enclosures, We offer financing. Call 317-222-1592.
Business highlights
20 years of trusted experience
Family Owned & Operated
Services we offer
---Restoration Services: Dual-Pane Moisture Removal, Wood Window Rot Repair ---Replacement Services: Dog Doors, Replacement Windows, Glass Replacement, New Glass, Shower Enclosures, Screens, Mirrors, Tabletops, Doors, Hardware and more!
Services we don't offer
Auto Glass Repair and Skylights. WE DO NOT OFFER THIS SERVICE
Glass Guru was prompt with correspondence and appointments and they were very professional. My only complaint is that after the job was completed, there was silicone that had oozed on different areas of the glass from the installation. Otherwise, I was very satisfied with the work.
Description of Work: We needed a window pane replaced.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
Response from The Glass Guru (North)
We take great pride in our work and strive to give our customers a 100% each and every time. Thank you for choosing the Glass Guru North.
Jill R.
06/2019
5.0
replacement windows
+ -1 more
The workers were exactly on time. Window installation was perfect. Workers were prepared, installation was quickly done.
Description of Work: Window Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from The Glass Guru (North)
It was our pleasure to work with you. We take great pride in our work. Thank you for choosing the Glass Guru North.
Pam H.
05/2019
5.0
replacement windows
+ -1 more
Very well. Our installers were in and out quickly and did a fantastic job.
Description of Work: Replacement of a foggy kitchen window
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from The Glass Guru (North)
Thank you for choosing the Glass Guru for your glass needs. It was our pleasure working with you.
Jolene K.
05/2019
3.0
glass repair
+ -1 more
Overall, I am satisfied with the completion of the job and the price. However, I did experience a lack of professionalism when dealing with this business. The estimator was very friendly and professional. The installers were also very friendly and did a nice job on the install and glass cleanup - however, they tracked dirty wet shoes through my house (across my hardwood floors) and didn't put on booties until after they had already been back and forth several times. I found this to be rather unprofessional, and after they left I had to sweep and mop up after them. When I asked about an Angie's List discount, I was initially told there was a 10% discount on services. However, the discount was not applied on my final invoice. I was told I needed to print off the coupon from Angie's List, however there was no coupon available through the site. I was then told I needed to leave a review before I would receive the discount. I've never heard of anyone demanding a review in exchange for a discount through Angie's List - this seemed unprofessional to me. So here I am leaving a review that is probably less favorable than it would have been otherwise, because of the difficulty in obtaining the promised discount.
Description of Work: Glass repair
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$360
Response from The Glass Guru (North)
Our policy is when the work is sold the coupon is given to the estimator at that time. The discount is then placed on the estimate. In this case the coupon was not given at that time. We do appreciate your business and the job was completed with no issues. We did provide the discount at the end. Thank you for your feed back. Thank you Glass Guru
Jamie P.
04/2019
5.0
replacement windows
+ -1 more
Contacted me right away on Angie's list. They sent a salesman to take measurements and give me a quote the day I contacted them. Told me it could be 2-4 weeks. Very expensive mistake I made. Have windows that open up to clean. When you open then they stick so you have to push the tabs in to like clean them and push...this makes them get out of the window groove. It wasnt in the window groove when I closed it and fell and shattered one pane. Thank God there is 2 or I would be not happy. They told me when I called it would take a week. It took 2 or 3 weeks. Thank god it was a 2 pane glass and it was summer time. The one things I was not fond of was they guys came early. I work from home. I am on the phone and someone keeps beating at my door. Its not even 2 oclock yet. I answer the door they say they are with Glass Guru and I state your do here at 3 oclock and I am still working. They said they called (they did they did not leave a voicemail) .. It was a Friday and I am sure they wanted to be done with their day but I was working and they was not assigned to be here until 3. I would have liked a call ahead of time and a voicemail to see if I was open to them coming early.
Description of Work: Window fixed
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from The Glass Guru (North)
We take great pride in our work and strive to give our customers a 100% each and every time. Thank you for choosing the Glass Guru North.
Randall T.
04/2019
5.0
insulation, replacement windows
+ 0 more
Very smooth. Difficult job due to size and age of the home. Many tight spaces to reach and insulate. The work was approached with a positive and professional attitude.
Description of Work: Insulation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,000
Response from The Glass Guru (North)
Our team takes great pride in doing a good job for our customers. Thank you for choosing Glass Guru North.
Ruby S.
04/2019
5.0
replacement windows
+ -1 more
Very well The Glass Guru always does a great job! Wv
Description of Work: Window replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395
Response from The Glass Guru (North)
Thank you for choosing the Glass Guru North. It was our pleasure working with you.
gregg B.
04/2019
4.0
replacement windows
+ -1 more
The guys did a really good job. had old glass out and new glass in no time. Something your competitors told me would take at least and hour and require two sets of scaffolding. one on inside and one on outside. the only negative was, because the window was in the entryway and up high, the guys did not clean the window very good at all once installed. Something your competitors made sure they accomplished. It is really smudged up so I will have to get an extension ladder to clean. when I told them about the smudges I saw at the time, they cleaned spots on the window...but not the entire window. not a deal breaker as I will use your company again. just a suggestion as it completes the job!
Description of Work: replace a fogged window pane
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from The Glass Guru (North)
It was our pleasure working with you. We strive to make sure our customers are happy. Thank you for choosing the Glass Guru North.
Marcia V.
04/2019
5.0
replacement windows
+ -1 more
Beth in sales was very helpful from the beginning of the project to the end. Mike came out and measured our windows. He was very pleasant to work with also. Our windows arrived and were installed in no time. I would highly recommend The Glass Guru!
Description of Work: 4 new thermal panes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from The Glass Guru (North)
It was our pleasure working with you. We take great pride in our customer service and we strive to give 100%. Thank you for choosing the Glass Guru North.
Emily L.
01/2019
5.0
replacement windows
+ -1 more
Called them out to get an estimate on a Thursday after hours and they originally said they could be there Tuesday. After checking the weather and seeing the temps were supposed to be negative I called back to see if we could possibly schedule anything sooner. They were able to squeeze someone in SAME DAY! They then ordered the window and by Tuesday they had it in. There was a small mix up with the window, but they were super efficient and still got it in that day. I would absolutely use them again because of price ($200 less than the other estimate I got from another company) and their willingness to help get this window replaced. Absolutely recommend and will use them again if our dog breaks anymore windows!
Description of Work: Dog broke front double pane picture window
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$450
Response from The Glass Guru (North)
We try very hard to make sure our customers are happy. Our team takes great pride in our work and also our customer service. Thank you for choosing the Glass Guru North.
Alisha M.
01/2019
5.0
replacement windows
+ -1 more
This entire experience was AMAZING! And I don’t say that lightly. From my first phone call to Shelby explaining my problem through getting the quote, and the guys cleaning up and leaving my home!! Truly the best service call I have EVER had! Thank you I
Description of Work: Installation of side panel windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from The Glass Guru (North)
It was our pleasure helping you with your window needs. We take great pride in our work and making sure every detail is explained. Thank you for choosing the Glass Guru North.
Mike H.
01/2019
5.0
replacement windows
+ -1 more
Everything went as planned . Everyone was great and maid sure I was pleased with the job. I highly recommend this company and will be glad to do business with them again.
Description of Work: We had fog in our windows and needed some latches replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Glass Guru (North)
It was our pleasure doing business with you. Thank you for choosing the Glass Guru North for your window needs.
Peter S.
12/2018
5.0
insulation, doors, dog walkers
+ 1 more
My only complaint would be I wasn’t kept in the loop for delivery of door. I made all calls to them to check on door. Told 6-8 weeks, it was 9 weeks. Price was similar to big box but could not get full glass door. Double door flaps instead of single. Good restriction of cold air flow.
Description of Work: Dog door in full glass patio door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from The Glass Guru (North)
Thank you for your feed back and I hope you will use us for your future needs. I hope your fur babies enjoy the freedom of going outside when they want to. Thank you for choosing the Glass Guru North.
michael H.
12/2018
5.0
glass repair, replacement windows
+ 0 more
The workers were on time, wore booties in house, polite, knowledgeable, job was done in 30 minutes, and left house clean. We would hire them again and recommend to friends and neighbors.
Description of Work: Replace broken glass in one window
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Glass Guru (North)
We appreciate your feed back. It was our pleasure working with you for your window needs. Thank you for choosing the Glass Guru North.
Lavane C.
11/2018
5.0
replacement windows, woodworking
+ 0 more
The workers showed up on time. They went through the house and put down drop cloths through-out the house to catch debris and dirt. They worked on the windows and cleaned up all trash as completed. The workmanship was very good.
Description of Work: 4 windows needed repair or replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Response from The Glass Guru (North)
We take great pride in our work and strive to make sure our customer is happy. Thank you for choosing the Glass Guru North.
John S.
11/2018
5.0
replacement windows
+ -1 more
Excellent work, even had one pane broken during installation, replaced with a new one shortly thereafter and charge until the work was completed, professional all the way.
Description of Work: 3 windows had become foggy and needed replacing including one rebuilt frame
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Response from The Glass Guru (North)
It was our pleasure working with you. Our employees work very hard to make sure our customer is happy and pleased with the product. Thank you for choosing the Glass Guru North for your window needs.
ALEX S.
10/2018
5.0
replacement windows
+ -1 more
Excellent. They take pride in their work and craftsmanship. Tried the other window repair company and was disappointed. Would use them again without hesitation.
Description of Work: Repair or replaced window rot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from The Glass Guru (North)
It was our pleasure to work with you. Our team gives a 100% to our customers ad strive to be the best. Thank you for choosing the Glass Guru North.
Kevin S.
10/2018
5.0
replacement windows
+ -1 more
Great service! I felt the price was reasonable.
Description of Work: Window replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$269
Response from The Glass Guru (North)
Thank you for choosing the Glass Guru North for your window needs. Please keep us in mind for any future needs. It was our pleasure working with you. Thank you the Glass Guru North.
Rick M.
10/2018
5.0
replacement windows, woodworking
+ 0 more
I was impressed with how quickly they were able to get us on the schedule for an estimate. The guy that came out to the house (I'm forgetting his name) was extremely friendly and knowledgeable. He recommended a couple of different styles of windows to us to match the character or our historic home, and gave us a full rundown of the process they would go through to replace them. The quote was competitive considering the quality of the work this company does. I have visited their workshop and they are true craftsmen. Unfortunately, we had some more urgent issues come up that we have to address before having our windows replaced but when we get to that phase of home improvement, Glass Guru is the company we will hire.
Description of Work: Historic Home needs new windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Glass Guru (North)
We look forward to working with you in the future. It was our pleasure meeting you. Thank you for choosing the Glass Guru North.
GERALD A.
09/2018
5.0
replacement windows
+ -1 more
Got a quick response, but hired another vendor.
Description of Work: Replace window glass
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Glass Guru (North)
Thank you for considering us. Please keep us in mind for any future needs. Thank you The Glass Guru North
DENISE N.
08/2018
5.0
replacement windows
+ -1 more
Took a little longer than we had expected for glass to be ordered/prepared, but otherwise the entire process was excellent. Sales estimator, office staff, and installers - very professional, arrived and or called when they said they would, and did a great job. Windows look great! Will certainly use them again.
Description of Work: 1 full window replaced, and glass replaced in 8 window
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Response from The Glass Guru (North)
We appreciate your feedback. Thank you for choosing the Glass Guru North for your window needs.
Phil and Christine F.
08/2018
5.0
replacement windows
+ -1 more
All four technicians were great. They were a friendly, knowledgeable and hardworking group. They cleaned up well after the job and they even helped my husband and me put back up heavy window blinds...much appreciated! We would highly recommend Glass Guru!
Description of Work: Replace sills and some framework.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from The Glass Guru (North)
Our crew here works very hard to make sure the customer is happy. Thank you for choosing Glass Guru North for your window needs.
Karen P.
08/2018
5.0
replacement windows
+ -1 more
Very well! The workmen were efficient and courteous and I was very pleased with the finished product. Believe the cost was very reasonable considering the work performed. I will definitely refer them to friends/family!
Description of Work: Replace broken window & 3 foggy windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$920
Response from The Glass Guru (North)
It was our pleasure to work with you. Thank you for choosing The Glass Guru North for your window needs.
John H.
07/2018
4.0
replacement windows
+ -1 more
The quoting process went well with (3) potential resources and selection of Glass Guru to provide desired remedies. We had contracted Glass Guru previously with cost-competitive and fine workmanship results. The initial work commenced as quoted with good results, other than (1) set of windows that were oversized requiring refabrication. The return completion visit was not timely. An inquiry phone call to Glass Guru revealed that the windows were fabricated, but the completion work plans were not executed. Subsequent to the inquiry, Glass Guru performed timely replacement, although the caulking job is less than desirable.
Description of Work: We had windows repaired and replaced in (5) different areas of the house
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$4,700
Response from The Glass Guru (North)
Thank you for taking the time to write a review for us. We appreciate your feed back and this can only make us better. We hope in the future that you will call on us. Thank you for choosing Glass Guru North.
Becky A.
07/2018
5.0
glass repair, replacement windows, doors
+ 1 more
Materials had to be ordered but they came in sooner than what was expected. Every person that I had contact with associated with The Glass Guru (North) was very professional, personable and polite. They cleaned up after themselves and didn't mind my twenty questions. I will use them in the future if the need arises.
Description of Work: Replaced patio door and one window, repaired 2 windows and replaced a broken balancer in one window.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Glass Guru (North)
We are thrilled you are happy with our work. We strive to make each job and each customer 100 percent happy with their new windows. Thank you for choosing Glass Guru North.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Glass and Mirrors,
Doors,
Finished Carpentry and Woodworking
FAQ
The Glass Guru (North) is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
The Glass Guru (North) accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, The Glass Guru (North) offers free project estimates.
Yes, The Glass Guru (North) offers eco-friendly accreditations.
Yes, The Glass Guru (North) offers a 5% senior discount.
No, The Glass Guru (North) does not offer emergency services.
Yes, The Glass Guru (North) offers warranties.
The Glass Guru (North) offers the following services: ---Restoration Services: Dual-Pane Moisture Removal, Wood Window Rot Repair ---Replacement Services: Dog Doors, Replacement Windows, Glass Replacement, New Glass, Shower Enclosures, Screens, Mirrors, Tabletops, Doors, Hardware and more!
Auto Glass Repair and Skylights. WE DO NOT OFFER THIS SERVICE
Contact information
10089 Allisonville Road Suite C, Fishers, IN 46038