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Technology Interiors

Stereo and Home Theater Systems, Home Automation

About us

Visit our beautiful showroom with the only true Dolby Atmos 11.1 System in Central Indiana. Displaying 4K , Dolby Atmos, 160" Screen Innovations Black Diamond, Paradigm Prestige 95F Speakers, and amazing surround sound. We stock Sonos Playbar, Sonos Connect, Nest Thermostat, Ring Doorbell, HDMI's, Savant Remotes, Universal Remotes, Harmony Remotes. Elan Automation on display with Intercom, Alexa Voice Control, Lighting Control, Camera Systems, Alarm Systems, Outdoor Landscape Audio. HOME THEATER SEATING with 2 week Delivery! We partner with CMH to complete your dream basement - over 10,000 Theaters Installed! We are the largest projector dealer in the state. Fabrication level technicians - most have been here over 10 Years! Commercial Installations and Conference Rooms, Churches, Gyms, Office Audio Systems. Rated Best Theaters in Indy!

Business highlights

27 years of trusted experience

Services we offer

Technology Interiors is a TIER-A Dealer, rated top 100 Home Theater Installers and Integrators in the US. We design and install residential and commercial electronic systems. Commercial systems include wiring conference rooms for presentation projectors and televisions, cameras and alarms, music systems and networking solutions. Residential systems include home theater systems, surround sound, whole house music, flat-panel televisions sales, automation, cameras and security solutions.

Services we don't offer

Please do not consider us for a one hour service call on if your speakers crackle or another company installed them or if you went to BestBuy to get your TV. We will be happy to quote you on a new system to replace your old one. We cannot be held responsible if other customers have higher priority. We prefer to give our time and effort to individuals who deserve not to hold us accountable for a one hour service call.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7139 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
3%
3
4%
2
1%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.6
punctuality
4.6
Showing 76-100 of 139 reviews

CHRIS S.
02/2014
5.0
home theater design
  + -1 more
I recommend you to use them. I was impressed with them.
Description of Work: Technology Interiors build a theater room downstairs. The last job was just a service call. I wanted to add something I bought for my kids for the theater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

kisha W.
01/2014
5.0
home theater design
  + -1 more
I enjoyed having the crew at my home. They were professional and delivered what was promised. We had 3d glasses that were broken and they replaced them with no problem. I have recommended them to my friends.
Description of Work: Installed home theater 120 inch screen surround system and shelving unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Doug W.
01/2014
5.0
home theater design
  + -1 more
All of the guys at Technology Interiors have been great. Even though our project was relatively small, all of the techs were professional, friendly and conscientious. When the speakers that we originally ordered were not going to look right, they immediately went out and got a more appropriate set. Additionally, they provided some expert advice and we ended up upgrading our receiver, which was quickly ordered, installed and properly set up in a very timely manner. A very hassle-free experience. I would highly recommend Technology Interiors!
Description of Work: Replaced surround sound speakers, home theater receiver.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Craig K.
01/2014
5.0
home theater design
  + -1 more
Very professional. Called to confirm the appointment that morning and were on time and very efficient and helpful.
Description of Work: They reviewed the installation of my security system in my home and corrected issues that existed with the wiring. Then they programmed the system to be monitored.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

MARSHA M.
01/2014
5.0
home theater design
  + -1 more
I'll start by explaining that my initial contact was at TI's showroom - this was very helpful as I was able to see firsthand the major pieces of the equipment: the screen (with front speakers), the projector and the theater chairs. I got a quick explanation of the equipment choices. Rick (president of TI) then came to our house and we came to agreement on a rough design: layout of the theater in our basement, confirmed the number theater chairs (8) and then, an unexpected feature we really like - based on Rick's suggestion - a countertop behind the last row of seats where we can place bar stools. This expands our capacity to 12 to 14 attendees if we want. Next, we met with Rick to go over an estimate, reached agreement and scheduled the job. I think from initial contact to agreement took just two days. The job went very well - most of the work was completed over a three-day period, as was planned/scheduled - completed two days prior to our family's holiday celebration. TI came back and did a few finishing details. All work was done to our satisfaction. Everything was installed very neatly - it looks like the room was originally built as a theater. I'm confident that TI would take care of any problem if one were to arise; I found Rick to be easily accessible by phone and email. The main benefit in working with Technology Interiors (TI) is their experience - they have installed hundreds of theaters and you get the benefit of their knowledge and experience. This was very helpful to me - I did not know where to start in terms of equipment selection and design. I would also add that the equipment, while sophisticated, is easy to operate based on the way TI set up the master remote control. Another benefit is the work team - all team members are good to work with and I was very comfortable having them work independently while I worked on my own business upstairs. The team did a great job leaving the work area clean at the end of the project. They were excellent at answering my questions - at the end, I now know much more about home theaters than I did two months ago - I feel much less intimidated by the technical details - the components individually and collectively are very interesting once you gain a basic understanding. Now that the work is complete and we've enjoyed a few movies and sports on the big screen, I'm already getting thoughts of further enhancements that I would like to make to the theater - Rick is the first person I'll call when we're ready.
Description of Work: Technology Interiors (TI) installed a complete home theater in our finished basement. They handled every detail from design, furnishings, lighting, and equipment selection to installation of every aspect including equipment installation, wiring, cabling, and carpentry (for risers and a platform for a countertop). TI made arrangements with a countertop installer - everything else was done by TI.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,000

Melinda D.
12/2013
1.0
home security systems, home theater design
  + 0 more
They were very impressive in their showroom and were responsive through the install. Once the house was completed and occupied, and the entire system was in use, the service level dropped to almost zero. It was impossible to get return phone calls on our numerous issues (ie Theater system didn't work from day one) without aggressive follow-up on our part. Appointments were made on regular basis and service tech either didn't show (with no fore warning) or they were 4-6 hours later than stated time range. We have battled the fixes on this system for over a year. The last issue was the Sirus radio card for the central speaker system. After repeated calls, a tech finally came to diagnosis the issue. He removed the card and said he would replace the faulty card ASAP. Three months later we still have no replacement card, and no one will return this calls. We have since secured the services of a more respectable and professional company (showed up 2 days after initial call, and 10 minutes early). Technology Interiors is not qualified to download an appt on an Ipad. Save your money and seek competitive quotes. Funny thing about Rick's comment, is that in many cases they were late or rescheduled. Our patience was tested for twelve months, that's plenty of time to figure out a companies response ethics. As far as warranty, where's our replacement Sirus card that was under warranty ? Never mind, our new company fixed that pronto. Funny, our current technology company was recommended by another of Rick's former client's, who was also very dissatisfied. Their recommended company has done an amazing job, and fixed all of Technology Interiors errors in 2 visits (and they're 5 minutes early every appointment). We've since recommended our new technology company to our friends and family...that's the sign of good business.
Description of Work: Installed theater system, home speakers with full house sound, and security system in brand new home.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$22,000

Response from Technology Interiors
We are happy to provide service for all electronics that are installed, but clients must make themselves available during the time allotted. Like any other telecom company, it is difficult to accurately predict exactly what time our technicians will be on site. This is why we implement block scheduling. If the client is not home during the block of time, then we are willing to reschedule for the next available time slot. All products we install are backed by a manufacturer's warranty, and sometimes we are at the mercy of their repair process which can sometimes can several days or weeks for the product to be returned in proper working order. Remember, electronics are sensitive pieces of equipment and should be treated delicately. If products are constantly damaged by their owners because of heavy use, the product will not last very long. We always provide training after each job is complete, so we can teach them proper use of the equipment. We have reached out to this customer to resolve the issue and they are not responding in a pleasant manner. It is always best to call the office when a service call is desired, we will do our best to get a technician to you as soon as possible. Our client base is very large, and it may take 24-36 hours before an open time slot is available. We care very much about our work and we will stand behind it, please be patient while the process is underway. Kindest Regards, Rick Goren

Chris P.
11/2013
5.0
home theater design
  + -1 more
Owner came out to house and went over all details of estimate and installation. Crew came out as scheduled and performed an extremely detailed and professional install of the home theatre system. System is performing flawless.
Description of Work: Installed a home theatre system in basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Kathy S.
10/2013
5.0
home theater design
  + -1 more
We visited the showroom initially and someone came to our home within just a few days. Our quote, with a variety of price points, was returned to us within the same day. The owner contacted us to answer any questions before we made our decision which was a nice surprise. It was easy to schedule the work to be done on a day convenient to our schedule. The team of two arrived and got to work. After all was installed, the team took a lot of time to make sure we understood how everything operated. They cleaned up any mess. We appreciate that they asked to take away our old equipment to recycle. Impressed with the quality of equipment and level of service! Definitely recommend Technology Interiors to others!!
Description of Work: Replaced and upgraded projector, TB screen, receiver in our home theater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Christopher F.
09/2013
5.0
home theater design
  + -1 more
We recently bought a new home in Fishers. The basement was finished by the previous owners with an open floor plan. Rick came by to give me an estimate on my dream theater system, but he ended up also designing the floor plan for my basement (for free) in addition to the quote for the theater system. Initially, the quote he gave was a little bit more than I wanted to spend, so he worked to come in at my budget. He sent DJ and Gabe out to the house to install the system (hang and wire three TV's, run CAT 5 to my office, install speakers, projector, and screen). They were on time, professional, friendly, and willing to work to my every demand. They also stayed later to make sure the system (RF remote) worked exactly the way I wanted it. I had friends over last night to look at the system and they were envious! If you want a great system at a reasonable price and excellent customer experience, go with Rick Goren and his team at Technology Interiors!
Description of Work: Amazing Work and Excellent Customer Experience with Technology Interiors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

ALLAN S.
09/2013
5.0
home theater design
  + -1 more
I called in the morning to set up an appointment at my father's home for a new TV set. I spoke to the owner and was able to schedule the same day. The Tech arrived and had everything set up together (TV, DVD, Speaker) in short order and was able to program everything on a single remote. He spent some time reviewing the operation which pleased my father. The owner made a follow up call to tell me that everything was taken care of and he was happy. An excellent experience!
Description of Work: Install and program new TV set with components.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Brandon K.
08/2013
5.0
home theater design
  + -1 more
Overall very happy with service. They were quick and responsive and did good work. When they couldn't make the original appointment, Rick was very helpful, got them there the next business day and gave a significant discount to make up for it. Be advised the labor rate is per man hour, not just hour, but they were professional and did a good job. I have Comcast with a DLA box for this TV. They tried to hide the box and wires behind the tv but the remote signal won't work from the couch like that so I had to lower the box and it's hanging below the tv. Not quite what I wanted but it works and is better than I could have done myself with all wires running down to the outlets.
Description of Work: TV mounting over fireplace

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Gary S.
07/2013
5.0
home theater design
  + -1 more
Josh arrived on time. He set up the new projector, removed the old ceiling mount & installed a new one. He had to run out to get a DVI to HDMI connector so my old cabling would work. From the time I called until the time he left me with a new projector was three hours. Outstanding customer service!
Description of Work: I called the company and Josh answered the phone. I explained to him that my current home theater ceiling-mounted projector had gone bad and wanted a replacement that would work with my 4x3 screen. He told me that he thought an Epson model would work (and was well below the max I wanted to pay), but would research it further and call me back---which he did 15 minutes later. He said he could be at the house in 45 minutes and we could try the new projector.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Christopher M.
06/2013
5.0
home theater design
  + -1 more
Had Rick come out and give me a quote to put a home theater in my basement, which had already been wired for surround by the previous owner. I'd had an independent provider come out and quote me, but I wasn't happy with his responsiveness. I sent Rick an email telling him what I wanted to do and what my budget was and he came out the next day, had a quote to me within a few hours, and his team came out later in the week to do the install. His guys were professional and did a great job on the install, without having to do any cutting, plastering, or repainting of walls. Epson 8350 projector (overhead mount), Dalite 110" screen, Denon AVR, rear and center speakers, and universal remote - integrated with my front speakers, subwoofer, Wii, PS3 for Bluray, and Apple TV. All for about $3000 installed. Not that I had any intentions of doing the install myself, but I did compare component pricing to some online sites and found that Rick's pricing was better. Great experience, and I'd definitely hire Rick and his team again. Hurry up football season! Can't wait to watch the Colts on my new system!
Description of Work: Installed a home theater in my basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Jared K.
06/2013
5.0
home theater design
  + -1 more
The whole process was amazing. Rick Goren, the owner of the company, met me at my house to take a look at the space, listened to what I wanted to achieve and gave his professional recommendation. It was very nice to speak with a salesperson who actually listened. After the initial meeting Rick provided me with an all inclusive estimate that had everything that we had spoke about. The price of the entire theater was right in line with the budget I had set aside for this project. Once I told Rick that I would like to use Technology Interiors for my theater, he immediately booked me in the next available opening he had. I do not know who was more excited, myself or my three kids. Not every kid gets to say they have their very own movie theater in their house. The installers for Technology Interiors came out yesterday and installed the entire system while I was at work and my wife was home with the kids. I insisted on my wife sending me update pictures of the process. All of the installers took their shoes off and cleaned up after themselves. Since my home was already built and dry walled, I was expecting to have to repair some holes in the drywall from the running of the wires. I was amazed that there were not any drywall or paint touch ups needed after they were complete. My receiver, cable box and blu ray player were all installed in a nearby storage closet making it the theater look very clean and organized. The installers showed up in the morning the exact time that Rick had told me they would be there and were wrapping up everything when I got home from work. Once I got home GJ, one of the installers, walked me through all the functions on the all-in-one remote that controls everything in my theater. All in all it was an amazing and easy experience working with Technology Interiors and could not be happier with my home theater. I would recommend them to anyone if you are looking for a great home theater along with great customer service.
Description of Work: I had contacted 5 home theater companies, including one big box store company to give me estimates on my theater room in my new home. In the end, I chose Technology Interiors because of their honest sales approach (not trying to sell me things I don't need), great design, knowledge of the technology and overall customer service. They installed a new Epson 3-D projector, 106" screen, Denon receiver, Sony Blu Ray Player, 8 amazing speakers and an All-In-One Remote

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Richard C.
05/2013
5.0
home theater design
  + -1 more
We had a whole house stereo system that was installed by the previous owners. Unfortuneately, itwas wired incorrectly. Rick Goren and his crew came in and straightened the mess we had and got our awesome new system up and running. They were all very polite, professional, and punctual. They are reasonable in their pricing and make sure it is done correctly. Highly recommend!!!
Description of Work: Rewired and installed whole house stereo system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Michael B.
05/2013
5.0
home theater design
  + -1 more
Rick managed everything from start to finish. We did a complete home stereo system in different rooms of the house. They also wired the entire house for future additions, like home theater, etc. They also installed two flat screen TV's in both the great room and the master bedroom. They were able to hide all the components out of view and give us a master remote for multi-media. I will use Rick in the near future again.
Description of Work: Sales and installation of home stereo system and TV's

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Suzanne M.
05/2013
5.0
home theater design
  + -1 more
We needed to upgrade our whole AV System in our house. This company was great from start to finish. I will continue to call them as I need them.
Description of Work: Completely overhauled our whole AV system. Installed new televisions, cameras. They are wonderful. Can't say enough good about them! Will continue to use them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Ross C.
05/2013
5.0
home theater design
  + -1 more
Rick and Ike did an outstanding job installing a home theater in my basement. They did a great job - from the initial layout, install and even stayed late after the install to show me how to work all the equipment.
Description of Work: Home Theater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

JJ D.
11/2012
5.0
home theater design
  + -1 more
Great experience! the price was good, service was timely. Kevin, who installed the system did a great job and communicated through the process. Rick made great recommendations on what we would like best and so far we love it!
Description of Work: They installed ceiling speakers in 4 rooms including volume control switches and a receiver w/ airplay. They also mounted my flat screen TV above my fire place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Robb H.
10/2012
5.0
home theater design
  + -1 more
Technology Interiors was recommended to me by the contractor I was using to complete my basement remodel project. I contacted Technology Interiors for an estimate for a home theater system. Rick Goren got back to me very quickly to set up an appointment for the estimate. Rick came out to review the space I wanted to use for the home theater and we discussed the various equipment options. I was looking for a pretty basic setup and Rick worked with me to stay within my budget. The installation went smoothly at both phases (pre-wiring and finish). The installers were punctual and professional. They even made a suggestion during the finish install to simplify the completed set up. I had incorporated some of my own equipment into the project and during a follow-up visit by one of the installers, after the basement was completed; the installer helped me troubleshoot a problem I was having with one piece of equipment. The home theater has performed perfectly since.
Description of Work: I had Technology Interiors design and install a home theater in my basement. The home theater consisted of a 120" screen, Epson projector, Niles speakers and subwoofer, and Denon 7x1 receiver. They performed the bulk of the required cabling during the basement remodel (framing) and completed the installation after the painting was complete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Chris R.
11/2011
5.0
home theater design
  + -1 more
I was impressed by the fact that I got a hold of Rick right away and he came right out the next day to assess our situation and even offer some helpful suggestions. He provided a very competetive quote right away and scheduled it immediately. He sent 2 very professional, highly trained guys to come out. These guys were sharp and did a phenomenal job. They were there on time (actually a bit early), professionally dressed, great with my kids, very patient and took time to explain things and answer questions. They cleaned up as they were working and left no mess at all. To me, they went above and beyond and I am very grateful for that, especially after the experiences I've had. I would highly recommend Technology Interiors to anyone expecting the best quality work in the business, excellent, friendly service, all at a competetive price. They have a way of simplifying the complicated into a design that fits your lifestyle. Great job!
Description of Work: I contacted Rick about doing some programming on my RTI remote to add a Wii for the kids for Christmas, cleaning up/concealing some wires and equipment, and even adding an Access Point to improve my wireless signal at home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

David W.
11/2011
5.0
home security systems, home theater design
  + 0 more
In a previous report I told of my shopping experience with Technology Interiors and Rick Goren, the owner. The Techniicians arrived on time and worked most of the day assemblying the components, running wires, connecting the systems. They also had to cut holes in the wall and the celing to mount the speakers. Their work was neat and thorough. The system works far better than anticipated. They installed speakers on the first floor of our home for a music in multiple rooms. Again, holes were cut in the celing for the speakers and the techs had to connect the speakers to my older receiver. They insured that furniture was covered or moved out of the way while cutting into the ceiling. The wireless security system works well and required little time to install and was not complicated for a non-techno person to use. Completed satisfied.
Description of Work: Projection TV 100" Screen Receiver Speakers Blu-Ray Player Security System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

David W.
09/2011
5.0
home theater design
  + -1 more
Will write another report when we complete the process.
Description of Work: Rick Goren was recommended highly by a friend that had used his services. Although I am still designing my system, Rick Goren has been timely, responsive and competitive. He has gone to our new home site and has made helpful suggestions. I am looking forward to have a top quality home theater system installed by his company in Nov.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Matt K.
01/2010
2.0
home theater design
  + -1 more
Rick came to our house and personally looked at the equipment we had and quoted us a price. Indicated job would be simple and would take one day. Kevin, I believe, was the man who came and did the work. He was awesome. Upon completing the work, it was discovered the HDMI cables that were used, would not carry the signal properly. TV would not display in full HD, other devices would not display appropriate image. All had worked fine before. Kevin stayed late and got things working, so that we could use the TV. He came back the next day or soon after, and with a better HDMI cable. This allowed the TV to work properly; he asked if he could leave it for the weekend to see if problems showed up, none did. The next week he came and replaced the original cables they provided with the better ones. Kevin was a great guy and went the extra mile to get the job done. The low grades we have given are related to the customer service and our communications with Rick. He was not the most pleasant to deal with, and at one point had suggested they just come get their equipment and part ways (this was during the time Kevin was still working to make things work). We felt pressured to pay, before the job was completed. We made a good faith payment of half, as we did not want to pay in full until the job was finished. They had wanted us to pay more for the different cables, and we at first were comfortable with that until it was disclosed this would add over $100 to the bill (about 20%). After another awkward, less than pleasant phone call with Rick, they did agree to honor the original quote. Right now the TV and other devices run fine, and we would trust Kevin to work in our house again. However, I do not think we would hire Rick again. As a professional, I would expect that the issues we had would have been foreseen by Rick. He viewed our equipment, and as someone who has worked in the field for many years, he should have indicated this may have been an issue with our equipment (according to them our 2 year old flat screen was the culprit, and it may have been; although but it worked before and it works now). The problem was solved by Kevin with better cables than those used originally. I would have had no issue, if Rick would have foreseen this and indicated that the price quoted might need to be adjusted upwards more than $100 dollars if higher quality cables were necessary. We are satisfied with the work that was done and the price we paid for it, but will not likely use TI again as customer service was rather adversarial. UPDATED AFTER THE FACT: Apparently after reading this report, Rick called our home and made profane comments.
Description of Work: Mount an existing Flat screen TV above fire place. Run 3 HDMI cables from existing devices to TV, along with an additional cable for future use. They provided mount, hardware, and cables.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$500

Response from Technology Interiors
The Plasma TV by LG was manufactured and purchased by the member a year or two before the installation - this was a very difficult installation and was done perfectly until the TV would not display because it was manufactured way before the HDMI standard was defined. Unfortunatelly the member was very upset when I told him that the TV was older technology and we may have to buy a differnt class of cable that have better bandwith and will work with in-compatibale set to make the 1080i signal work. We purchased the powered cables and of course we were still the bad guys because manufacturer use small companies to test out the bugs. The TV install was smotth but our feathers were ruffled tring to decide who pays for the cables. The bottom line was a mis-fired 3 letter word that also resembles a donkey was used and should not have been. I sincerley hope the client realizes we are also the subject of new technology tests and compatibility issues and new products from vendors are not perfectly matched sometimes when they are released. The standards are firm now and HDMI is solid after a couple years. There is a reason Hollywood makes us buy these expensive cables - piracy - HDMI uses a code and encryption so DVD's can not be coppied and use a lock called HDCP - when the two don't talk - you have to pay for the link and thats the frustrating part the client did not recognize. We can only try harder to make sure the TV set is new, the Bluray is new, and both should be fine to communicate with no issues. Hope the Plasma is working good now!

JA-DEEN J.
03/2009
4.0
home theater design
  + -1 more
Rick was responsive to our request for a quote. Based on some of the suggestions he offered during our visit and the price we decided to use his company. All the components were ordered and arrived within a couple of weeks. The technicians arrived and went straight to work. They were professional and even were able to help resolve a couple of unexpected issues on the spot. The work took approximately 8 hours to complete. By the 6th hour the technicians realized that they did not have enough wiring to connect the computer to the TV and given it was already 5:00p they would not be able to complete that project and would have to schedule another day to return. After discussion, we decided we could live without the computer being linked to the TV and asked how much the price would go down since we decided not to do the work. Since the quote had only allotted for 8 hours of labor and the project even without the computer would exceed 8 hours, we would only get a couple of hundred dollars. The technicians completed the project thoroughly cleaned up all the dust from the drilling and even took all the boxes the components came in. They took about 30 minutes to show us how all the components worked with the remote. We were very pleased with the work - until we had a couple of issues. Apparently, the iPod we owned was not compatible with the docking system because it was too old and therefore did not work with our TV (we were supposed to be able to see the ipod menus on the TV screen). We purchased a new iPod based upon Rick's advice. The new iPod apparently wasn't compatible either. Also, about a week after the installation, our Blu-Ray player would no longer play standard DVDs. We called several times to find out what was wrong and if we could have someone look at it or replace it. We found a firmware upgrade online but it did not work either. Finally, after several more calls, Rick finally returned our call only to say that he was going to send us a firmware upgrade which never came. After another call, Rick finally sent out his intallers to replace the Blu-Ray with an upgraded player at no cost and he also was able locate an upgraded iPod docking station that would have the functionality we were looking for which he agreed to provide without any additional charge. Again the installers were very professional and did a great job of replacing the components, and giving instructions on the operation of the new components. We were pleased with the initial part of the process and ultimately wtih the outcome. We were also pleased that Rick was willing to make things right and not charge us for the new components that were upgrades from our initial components. It was just very frustrating during the 4 or 5 months in between. I work in an area where I review customer complaints about various companies and all too often see that once a bill has been paid in full that the company fails to respond to the customer and it feels it no longer needs to please
Description of Work: This work was completed in Nov. 2008. purchase and install flat screen TV, blu ray DVD player, tuner, ipod docking station, connect computer from second floor to tv on first floor to act as a screen saver - all components were to be installed in an adjacent room so they were out of site and could all be handled by a single remote. All of the walls in the family room have a faux painting treatment and expressed great concern about the pulling of wiring through the walls as I had hired a professional to apply the treatment to the walls and could not be easily fixed. Rick assured that it would not be a problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$5,000

Response from Technology Interiors
Bluray was just invented and Apple changed the ipod every month - there are definitely in-compatibale revisions between manufactureres we get caught with and have to make it work. Denon finally changed the revision to work with older Ipods and every one was happy. The client moved to Germany and we helped them many more times get their house sold and have taken care of them on the phone every time they called.

Contact information

8977 E 116th St, Fishers, IN 46038

http://www.technologyinteriors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Stereo and Home Theater Systems,
Home Automation

FAQ

Technology Interiors is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 10:00 AM - 2:00 PM

Technology Interiors accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
Yes, Technology Interiors offers free project estimates.
Yes, Technology Interiors offers eco-friendly accreditations.
No, Technology Interiors does not offer a senior discount.
No, Technology Interiors does not offer emergency services.
No, Technology Interiors does not offer warranties.
Technology Interiors offers the following services: Technology Interiors is a TIER-A Dealer, rated top 100 Home Theater Installers and Integrators in the US. We design and install residential and commercial electronic systems. Commercial systems include wiring conference rooms for presentation projectors and televisions, cameras and alarms, music systems and networking solutions. Residential systems include home theater systems, surround sound, whole house music, flat-panel televisions sales, automation, cameras and security solutions.
Please do not consider us for a one hour service call on if your speakers crackle or another company installed them or if you went to BestBuy to get your TV. We will be happy to quote you on a new system to replace your old one. We cannot be held responsible if other customers have higher priority. We prefer to give our time and effort to individuals who deserve not to hold us accountable for a one hour service call.

Contact information

8977 E 116th St, Fishers, IN 46038

http://www.technologyinteriors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
10:00 AM - 2:00 PM