Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

Business highlights

90 years of trusted experience
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing, Drain Cleaning, Sewers, Sump Pumps, Excavating, Waterlines, Pipework, Water Heaters, Septic Tanks, & Video Camera Line Inspection.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$100 off

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.41,204 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
13%
3
7%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.0
professionalism
4.6
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 826-850 of 1204 reviews

RUTH J.
12/2004
5.0
plumbing, sewer cleaning
  + 0 more
OUR TECHNICIAN WAS VERY COURTEOUS AND RESPONSIVE. I WOULD REQUEST HIM FOR WORK IN OUR HOME AGAIN.
Description of Work: SERVICE TECHNICIAN CLEANED MAIN DRAIN PIPE FROM CLOSE TO OUR HOME'S SEWER STACK, TO THE CITY SEWER 75 FEET AWAY, USING HIS AUGER. HE REMOVED A SIGNIFICANT AMOUNT OF SMALL ROOTS THAT WERE BLOCKING THE PIPE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

JEAN & CHARLES R.
12/2004
5.0
plumbing, sewer cleaning
  + 0 more
SHAWN WAS KNOWLEDGEABLE, PROMPT AND EFFICIENT. THE COMPANY DID A GREAT JOB KEEPING IN TOUCH ABOUT THE TIME FOR TECHNICIAN TO ARRIVE.
Description of Work: THE COMPANY PLUNGED OUT THE LINE TO THE SEWER TO REMOVE THE DEBRIS.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

10/2004
5.0
plumbing, drain cleaning
  + 0 more
THEY WERE SUPER NICE. THEY WERE PROFESSIONAL. THEY WEREN'T ON TIME, BUT THEY ARE REALLY GOOD.
Description of Work: THEY UNCLOGGED MY BATHTUB DRAIN.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$140

KATHLEEN H.
04/2004
1.0
plumbing, drain cleaning
  + 0 more
WE HAD A BACKUP IN THE BASEMENT DRAIN. WE CALLED THEM TO COME OUT AND FIX IT. THEY CAME, PERFORMED THE WORK, TOLD US THERE WAS ANOTHER PROBLEM. THEY RETURNED WITH OPTICAL EQUIPMENT AND TOLD US THERE WAS A LINE CAVE-IN. WE CONTRACTED WITH THEM TO FIX IT. THEY CAME WITH A BACKHOE, PERFORMED THE WORK, SAID IT WAS FIXED, AND WITHIN THREE HOURS, THE LINE WAS BACKED UP AGAIN. THEY MADE THREE MORE TRIPS TO TRY AND FIX IT. ON THE THIRD TRIP, THEY DIDN'T SHOW UP, STATING LATER THEY HAD HAD AN EMERGENCY. THEY CAME OUT THE LAST TIME AND RE-SCOPED IT, THEN DISCOVERED THAT THE FIRST GUY HAD BROKEN THE ROUTER OFF IN THE PIPE AND NEVER TOLD ANYONE. IT WAS A SIX TO SEVEN FOOT LONG PIECE.
Description of Work: WE HIRED THEM TO CLEAR THE DRAIN IN THE BASEMENT.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$1,995

BOBI G.
03/2004
5.0
plumbing, drain cleaning
  + 0 more
HE OFFERED A LOT OF EXTRA ADVICE, AND WENT ABOVE AND BEYOND THE CALL OF DUTY.
Description of Work: UNCLOGGED KITCHEN SINK AND SERVICED ALL DRAINS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

Marsha T.
03/2004
3.0
excavators
  + -1 more
MAKE SURE YOU TAKE TIME TO GET COMPETITIVE BIDS WHEN DEALING WITH THIS COMPANY. I KNOW, NOW IT SHOULD NOT HAVE BEEN SO COSTLY. THEY SHOWED UP AT MY WORK TO COLLECT THE CHECK THE SAME DAY THE WORK WAS COMPLETED! I DID NOT LIKE THAT.
Description of Work: REPLACED MY MAIN SEWER PIPE FROM THE HOUSE TO THE STREET.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$6,225

KAREN L.
02/2004
2.0
water heater repair
  + -1 more
THEY WOULD NOT GIVE A QUOTE, THEY WERE LATE, AND I FEEL THEY TOOK ADVANTAGE OF MY 83 YEAR OLD MOTHER. THIS WAS WITH A SENIOR CITIZEN DISCOUNT!
Description of Work: REPLACED 40 GAL NATURAL GAS WATER HEATER CHARGED $360.00 FOR INSTALLATION! IT TOOK 1 HOUR

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$800

JANE B.
11/2003
2.0
plumbing, drain cleaning
  + 0 more
WHILE THEY WERE UNCLOGGING THE DRAIN THEY SCRATCHED MY WASHER BECAUSE OF A MACHINE THEY HAD TO USE. THEY PUT THIS MACHINE BEHIND MY WASHER. AT SOME POINT EITHER WHEN PUTTING THE MACHINE BEHIND MY WASHER, OR REMOVING THE MACHINE, THEY SCRATCHED THE TOP OF MY WASHER. IT'S A RELATIVELY NEW WASHER. I CALLED THEM TO TELL THEM I WANT MY WASHER REPAIRED. THEY SENT A TECHNICIAN OUT AND HE PAINTED OVER THE SCRATCHES, BUT IT STILL LOOKS TERRIBLE.
Description of Work: THEY CAME OUT TO UNCLOG A DRAIN THAT WAS BACKED UP.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$147

LINDA S.
11/2003
5.0
plumbing, drain cleaning
  + 0 more
THE GUY WHO CAME WAS DAVID. HE WAS REASONABLY PRICED, VERY NICE TO DEAL WITH AND EXTREMELY POLITE. IT WAS REALLY NASTY OUTSIDE, VERY BAD COLD WEATHER, BUT HE CAME RIGHT OUT AND TOOK CARE OF THE PROBLEM.
Description of Work: DRAIN CLEANING/OPENING. HE WORKED FROM THE MAIN DRAIN ALL THE WAY TO THE STREET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$143

GREGORY L.
11/2003
1.0
water heater repair
  + -1 more
WE CALLED AT THE END OF OUR APPOINTMENT TIMEFRAME TO FIGURE THIS OUT.
Description of Work: THEY CANCELLED AN APPOINTMENT TO FIX A WATER HEATER.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


TY S.
10/2003
3.0
excavators
  + -1 more
I COULD NOT BELIEVE IT WHEN I SAW THE ESTIMATE... 7160.00. I HAD ALREADY HAD THEM OUT TO CLEAN THE LINE 3 X'S IN THE PAST 18 MONTHS. IT TOOK THEM 3 WEEKS TO GET THE PAPERWORK TO ME. CUSTOMER REP WAS A 4 ON THE PROFESSIONALISM SCALE. SLOPPY GUY...SLOPPY WORK. IT TOOK THE GUY 3 DAYS TO FINALLY FIND THE PLACE.
Description of Work: HAD THEM DO AN ESTIMATE ON REPLACING THE MAINLINE SEWER CONNECTION APROX. 100 FEET FROM HOUSE TO STREET.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
1.0


PAUL B.
08/2003
3.0
plumbing, drain cleaning
  + 0 more
COMMENTS DETAILED ABOVE. OVERALL GRADE BASED ON THIS EXPERIENCE PLUS PRIOR EXPERIENCES. WOULD HAVE RATED AN A+ PREVIOUSLY.
Description of Work: COMPANY WAS CALLED AT 8:00 A.M. AND SCHEDULED TO DO PLUMBING WORK SOMETIME BETWEEN 8:00 P.M. - 10:00 P.M. SAID THEY WOULD CALL ABOUT HALF HOUR AHEAD. COMPANY CALLED AT 7:00 P.M. TO CONFIRM APPOINTMENT TIME. I CALLED THEM AT 9:40 P.M. TO INQUIRE AS TO WHETHER THEY WOULD STILL MAKE APPOINTMENT. COMPANY SAID PLUMBER WAS TIED UP ON ANOTHER JOB AND WOULD NOT MAKE IT. COMPANY CALLED BACK IN FEW MINUTES TO SAY ANOTHER PLUMBER COULD BE HERE ABOUT 10:30. WE DECLINED. (COMPANY HAD PERFORMED EXCELLENTLY IN 2-3 PAST EXPERIENCES. HOWEVER, FAILING TO KEEP APPOINTMENT AND FAILING TO LET US KNOW THAT THEY WOULD BE UNABLE TO KEEP APPOINTMENT DROPS THEIR OVERALL RATING CONSIDERABLY.)

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
1.0


DAVID & JANINE H.
06/2003
5.0
plumbing
  + -1 more
WE USE THEM ALL THE TIME IF WE HAVE A PLUMBING PROBLEM. THEY HAVE ALWAYS DONE A GOOD JOB.
Description of Work: REPAIRED SOME LEAKS IN PIPES IN THE CRAWLSPACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

05/2003
2.0
plumbing
  + -1 more
I FEEL THEY WERE TRYING TO TAKE ADVANTAGE OF ME. THEY QUOTED ONE PRICE TO ME, AND A DIFFERENT PRICE TO MY SON IN LAW WHEN HE WAS THERE. THEY DID THE WORK AND THEN I HAD PROBLEMS WITH THE SAME WORK AGAIN BECAUSE THEY BROKE A DRAINAGE CAP AND DID NOT REDO THE CAP PROPERLY. THEY BROUGHT A SECOND MAN, SO I PAID DOUBLE, AND THEN LATER I FOUND OUT IT SHOULD HAVE BEEN A ONE MAN JOB. I DONT TRUST THEM AND I WOULDNT USE THEM AGAIN. THEY DID CLEAN THE DRAIN AND THEY WERE NICE, BUT I WASNT SATISFIED WITH THE WORK AND HAD TO HIRE SOMEONE ELSE TO DO IT CORRECTLY.
Description of Work: DRAINAGE BACKUP REPAIR.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$300

SHERRY A.
05/2003
2.0
plumbing, drain cleaning
  + 0 more
RECORD SAID THEY OFFER FREE ESTIMATE, BUT THEY DONT. HAD TO RESCHEDULE TWICE. WHEN THEY DID COME OUT, HE SAID HED MAIL THE ESTIMATE, BUT HASNT IN THE LAST MONTH. THE OFFICE STAFF TRIED TO BE HELPFUL, AND THE SERVICE PERSON WHO CAME OUT SEEMED KNOWLEDGABLE
Description of Work: DRAIN CLEANING

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0


MR & MRS ROGER H.
04/2003
5.0
plumbing, sewer cleaning
  + 0 more
THEY WERE HERE VERY LATE IN THE EVENING FOR AN EMERGENCY CALL. THEY GOT THE LINE CLEARED. THEY DID OFFER A GUARANTEE AND CLEARED IT AGAIN VERY PROMPTLY. THE LINE IS DAMAGED AND THEY LET US KNOW WE NEEDED TO HAVE IT LOOKED AT AND IT NEEDED TO BE REPLACED. THEY WERE VERY PROMPT AND COURTEOUS AND DID A NEAT JOB. THEY SENT A CAMERA THROUGH THE LINE AND THE DAMAGE IS EXTENSIVE.
Description of Work: CLEARED THE SEWER LINE IN AN EMERGENCY AND ALSO PURCHASED SOME ADDITIONAL CHEMICALS

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

MARLENE C.
03/2003
5.0
plumbing, drain cleaning
  + 0 more
WE CALLED THEM AT NIGHT AND THEY CAME THE FOLLOWING MORNING. HE WAS CALMING IN THE STRESSFUL SITUATION. PRICE INCLUDED $40 IN CHEMICALS TO PREVENT FUTURE STOPPAGES.
Description of Work: CAME AND SNAKED A DRAIN THAT HAD A TREE ROOT IN IT AND FLOODED OUR BASEMENT

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

BILL & SUSAN K.
01/2003
5.0
plumbing, drain cleaning
  + 0 more
ALSO FIXED A LEAKY PIPE UNDER THE SINK. WERE WILLING TO TAKE THE TIME TO WRAP UP BOTH JOBS. GOOD WORK.
Description of Work: CLEARED A DRAIN

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SHARON P.
12/2002
5.0
plumbing, drain cleaning
  + 0 more
THE TECHNICIAN HAD A DIFFICULT TIME CLEARING THE LINE OF ROOTS. HE WAS VERY HELPFUL IN EXPLAINING THE PROBLEM AND SUGGESTING WAYS TO AVOID SIMILAR, OR WORSE, PROBLEMS IN THE FUTURE.
Description of Work: THE MAIN FLOOR DRAIN IN OUR BASEMENT WAS BACKING UP DURING A RECENT RAIN. THIS COMPANY WAS ABLE TO SEND A TECHNICIAN OUT WITHIN A COUPLE OF HOURS TO CLEAR THE TREE ROOTS OUT OF THE LINE. TWO OTHER COMPANIES CALLED COULD NOT GET A TECHNICIAN OUT THAT DAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

DAN & ALICIA W.
09/2002
5.0
plumbing, drain cleaning
  + 0 more
QUICK AND EFFICIENT. VERY HELPFUL. ALSO MADE SURE THE TOILET WOULD NOT RUN. ALSO GAVE SOME ADVICE AS TO WHAT THINGS I COULD DO IN THE FUTURE. OVERALL POSITIVE EXPERIENCE. GAVE DISCOUNT COUPONS FOR ME AND A NEIGHBOR FOR FUTURE USE. THEY CAME OUT THE SAME DAY.
Description of Work: UNCLOGGING TOILET WITH SPONGE IN IT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

DAVID & JAMIE F.
09/2002
5.0
plumbing, drain cleaning
  + 0 more
VERY PROFESSIONAL AND CLEAN. SHOWED UP EXACTLY WHEN PROMISED. DID SECOND DRAIN AT A DISCOUNT.
Description of Work: TWO DRIANS CLEANED -- KITCHEN/DISPOSAL AND BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

DAVID M.
09/2002
5.0
plumbing, sewer cleaning
  + 0 more
QUICK SERVICE, CLEANED UP WITH MINIMAL MESS.
Description of Work: CLEARED MAIN SEWER LINE FROM BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153

LORETTA R.
06/2002
4.0
plumbing
  + -1 more
MICHAEL MOORE CAME AND DID THE WORK ON A SATURDAY WHCIH WAS SUPPOSED TO BE HIS DAY OFF.
Description of Work: INSTALLING OUTSIDE "CLEAN OUT" SO THAT SEWER CAN BE CLEANED OUT FROM OUTDOORS.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Krista B.
06/2002
3.0
plumbing
  + -1 more
$200 FOR THE ESTIMATE, NICE GUY, BUT WE WERENT AS CONFIDENT IN HIM AS OTHERS WE DEALT WITH
Description of Work: ESTIMATE FOR DRAIN PIPE REPLACEMENT

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

ROSALEE P.
05/2002
5.0
plumbing, drain cleaning
  + 0 more
THEY GAVE ME AN ESTIMATE BEFORE THE JOB WAS STARTED AND STUCK TO THAT EVEN THOUGH IT WAS DIFFICULT AND TOOK SEVERAL HOURS. I HAVE USED MANY DRAIN CLEANING COMPANIES AND BY FAR THEY ARE THE BEST.
Description of Work: HAD DRAIN CLEARED IN BASEMENT- WATER BACKING UP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Contact information

12034 Exit 5 Pkwy, Fishers, IN 46037

http://www.rotorooter.com/indianapolis/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Water Filtration and Softening

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
Yes, Roto-Rooter Plumbing & Water Cleanup offers eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Plumbing, Drain Cleaning, Sewers, Sump Pumps, Excavating, Waterlines, Pipework, Water Heaters, Septic Tanks, & Video Camera Line Inspection.

Contact information

12034 Exit 5 Pkwy, Fishers, IN 46037

http://www.rotorooter.com/indianapolis/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day