Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

Business highlights

90 years of trusted experience
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing, Drain Cleaning, Sewers, Sump Pumps, Excavating, Waterlines, Pipework, Water Heaters, Septic Tanks, & Video Camera Line Inspection.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$100 off

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.41,204 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
13%
3
7%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.0
professionalism
4.6
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 1076-1100 of 1204 reviews

Mary C.
12/2014
3.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$250

Marina A.
12/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN & PATRICIA S.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Install shower fixture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mary M.
12/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$750

Anthony A.
12/2014
5.0
plumbing, drain pipe
  + 0 more
unknown
Description of Work: Installed a new bathtub drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John H.
12/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: They snaked out the drain from our washing machine, which was running slowly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

JAMES M.
12/2014
5.0
plumbing
  + -1 more
.
Description of Work: Went fine. No problems.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Rita B.
12/2014
5.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: In order to install the new dishwasher the hot water pipe needed to have a turn off valve as there had never been a dishwasher in this house till we bought this one. I called several places and all were quite expensive and also unable to come quickly to help us. Then, I saw the $79 coupon for Roto-Rooter which not only saved quite a bit of money but they were able to come right away. We discovered a wonderful plumber in the process. The service was able to be used immediately and the dishwasher is now installed and working perfectly. Thanks, Roto-Rooter for your valuable assistance. We will call you the next time we need a plumber!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Shannon C.
12/2014
5.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: REPLACE Washer faucets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Phillip S.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They provided professional advice on sealing my tub at no charge. My poor caulking job was the reason for the leak

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John H.
12/2014
5.0
plumbing
  + -1 more
It went ok.
Description of Work: Plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Lytitia S.
12/2014
3.0
plumbing
  + -1 more
Would not use them again
Description of Work: installed the top portion of the shower head (pipe had broken off) failed to recognize that the lower portion (on off dial) was not installed correctly

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$79

Response from Roto-Rooter Plumbing & Water Cleanup
Thank you for sharing your experience with us. We are currently looking into your concerns so that we can reach an appropriate resolution with you and prevent future issues. Again, thank you for providing feedback that will help us continually improve our customer service process and ensure that your next experience is an excellent one. Pat Swanson Customer Satisfaction Manager

H Scott B.
11/2014
5.0
plumbing
  + -1 more
They did a really good job.
Description of Work: I bought a Big Deal for $79 for $250 Worth of Plumbing Labor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Mike S.
11/2014
5.0
plumbing
  + -1 more
It was fine.
Description of Work: They just did some minor plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$79

paul A.
10/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: they installed the handle for the tub/shower. It went very well. The reason I would not use them again; I think it was too costly. But it WAS done correctly and the guy was an expert

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Debra B.
10/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Repaired shower faucet. The work was good. Showed up a little late.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
1.0

Yes, I recommend this pro
$100

dee W.
10/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Good.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Linda R.
10/2014
5.0
plumbing
  + -1 more
guy was very pleasant
Description of Work: Fixed one toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert P.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen S.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$115

Sarah E McLaurin M.
10/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Repaired a leak and put in a new faucet.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,250

russell D.
10/2014
2.0
plumbing
  + -1 more
unknown
Description of Work: I had leaks under my kitchen sinks, before they started the work I advised the tech to communicate with me as he discovered what the issues were. I had a set budget and did not want to incur a large bill. He agreed. While the tech was working I approached him multiple times to check on cost. He told me we were good and would not incur much if any additional cost. When he was finished he gave me a bill for close to $300! I asked where this came from he said it was for parts and additional labor. I asked for a list of the parts specifically however I did not receive one. I asked why he didn't inform me of this throughout the job. He said that he didn't know. He then went to his truck and somehow reduced the bill to $157.He told me to write him a postdated check and everything would be good. The next week I noticed the check had been cashed 5 days before it was dated for so I called the local office to discuss this as well as talk about how the billing for the job was handled by their tech Mark. I was told by 2 different managers that basically I was lying, their guys don't offer or accept post dated checks and that they saw nothing wrong with the way he handled the job. Both of the managers were very combative and argumentative. I called the tech to let him know what happened he apologized and told me he had an office meeting the next morning and that he would straighten it out then get back with me. I never heard back from him so I called him and left a message. Its been two weeks and I have not received a response. Not only was the tech unprofessional but its easy to see why with managers who behave the same way. At the end of the day I would not recommend this company to anyone. They lure you in with the coupon deal with Angie's List only to over charge you on supposed parts which they are unwilling to provide a list for. BTW last week the same sink began to leak again and I had to call them back out. Its not worth the time or energy......

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0

$275

Response from Roto-Rooter Plumbing & Water Cleanup
Thank you for sharing your experience with us. We are currently looking into your concerns so that we can reach an appropriate resolution with you and prevent future issues. Again, thank you for providing feedback that will help us continually improve our customer service process and ensure that your next experience is an excellent one. Pat Swanson Customer Satisfaction Manager

JAMES S.
10/2014
2.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: Replaced all the plumbing under the kitchen sink. |Talked me into two expensive unnecessary services: replaced garbage disposal and snaked drain. (old gd was still working; drain wasn't clogged) |Was at my house 12 hours Friday and left with a pipe still leaking. Had to turn off the hot water for the night. Returned Saturday morning for 3 more hours and told me everything was fixed. Sunday morning I realized my ice maker wasn't making ice. Also one of the valves was leaking. Called Monday and asked for someone to fix the saddle valve and leak. They did.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$1,750

Response from Roto-Rooter Plumbing & Water Cleanup
Thank you for sharing your experience with us. We are currently looking into your concerns so that we can reach an appropriate resolution with you and prevent future issues. Again, thank you for providing feedback that will help us continually improve our customer service process and ensure that your next experience is an excellent one. Pat Swanson Customer Satisfaction Manager

Rudolph A.
10/2014
4.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: Ran snake from kitchen trap to main. Also sold drain maintenance product.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Shirley H.
10/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Contact information

12034 Exit 5 Pkwy, Fishers, IN 46037

http://www.rotorooter.com/indianapolis/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Water Filtration and Softening

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
Yes, Roto-Rooter Plumbing & Water Cleanup offers eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Plumbing, Drain Cleaning, Sewers, Sump Pumps, Excavating, Waterlines, Pipework, Water Heaters, Septic Tanks, & Video Camera Line Inspection.

Contact information

12034 Exit 5 Pkwy, Fishers, IN 46037

http://www.rotorooter.com/indianapolis/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day