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MAPLE STAR LAWN CARE

1.0(
1
)

Lawn and Yard Work, Snow Removal, Pressure Washing,

... +2 more

About us

ADDITIONAL CONTACT: KRISTINA JAMAL.

Business highlights

18 years of trusted experience

Services we offer

LAWN CARE SERVICES: MOWING & BLADE EDGING, AERATION, DETHATCHING/SLICE SEEDING, OVER SEEDING, FERTILIZING. GARDENING SERVICES: MULCHING, WEEDING, PLANTING, & BED EDGING. POWER WASHING & SNOW REMOVAL.

Amenities

Free Estimates
Yes
Senior Discount

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Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

1.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
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Showing 1-1 of 1 reviews
David B.
04/2008
1.0
lawn service
  + -1 more
He came and dug up my lawn with a machine. There were multiple brown spots over the yard and we told that he planted grass seed on these spots. Nothing but weeds ever arose from these spots. Our yard is completely ruined because of this company. I would not recommend them to ANYONE!
Description of Work: I hired him to do some aeration in my back yard.
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$229
Response from MAPLE STAR LAWN CARE
AT OUR FIRST SITE VISIT, WHAT WE NOTED FROM THE CONDITION OF THE CUSTOMER’S LAWN WAS THAT IT WAS SUGGESTIVE OF LONG-STANDING NEGLECT (LAWN WAS GENERALLY BROWN, HAD MANY BARE AREAS AND SEEMED TO HAVE A HIGH PROPORTION OF AN ASSORTMENT OF OVERGROWN WEEDS COMPARED TO LIVE GRASS PLANTS). DURING OUR DISCUSSIONS WITH HER, SHE REPEATEDLY STATED ‘THE LAST LAWN CARE COMPANY DID NOT DO A GOOD JOB’. THE CUSTOMER, UNDERSTOOD THAT GIVEN THE CONDITION OF HER LAWN, IT WOULD BE BEST TO ENCOURAGE GRASS GROWTH AS THE FIRST OF MANY STEPS TO REMEDY IT. WE AGREED ON THE REQUIRED SERVICE AND THE PRICE. BASED UPON WHAT THE CUSTOMER REQUESTED, WE HAD AGREEMENT FROM HER THAT SHE WOULD IRRIGATE THE PARCHED LAWN EXTENSIVELY FOR SEVERAL DAYS BEFORE SERVICE. THE PRE-ARRANGED DATE OF SERVICE WAS 09-15-2007 FOR LAWN CORE AERATION AND SLICE-SEEDING. WE ARRIVED ON TIME AS PRE-ARRANGED BUT THE CUSTOMER WAS NOT HOME. HER SPOUSE CONFIRMED THE WORK REQUEST, ASKED US TO GO AHEAD WITH THE WORK, INFORMED US THAT ONLY HIS WIFE COULD WRITE A CHECK AND, THAT SHE WOULD BE HOME SOON. WE NOTED THE CONTINUED APPARENT LACK OF RECENT IRRIGATION. AMONG OTHER THINGS, THIS RESULTED IN A LOT OF DUST BEING STIRRED UP INTO THE AIR AS WE MADE PASSES WITH OUR MACHINES. WE USED EFFICIENT COMMERCIAL-GRADE MACHINES AND HIGH QUALITY PROFESSIONAL-GRADE SEED. EXTRA PASSES WERE MADE ON MOST OF THE LAWN DUE TO ITS POOR CONDITION (COSTING US MORE IN WEAR-AND-TEAR, TIME, AND FUEL). THE CUSTOMER ARRIVED WHEN WE HAD COMPLETED THE WORK. SHE SURVEYED THE WORK AND WAS SATISFIED, BUT DEMANDED THAT WE REMOVE THE LONG (12- 16 FT) STRANDS OF IVY-LIKE WEEDS THAT WERE GROWING ALL THE WAY UP THE TREE TRUNKS AND INTO THE BRANCHES OF SEVERAL TALL EVERGREEN TREES IN HER BACK YARD. ALTHOUGH THIS WAS NEVER MENTIONED WHEN THE SERVICE WAS REQUESTED, WE OBLIGED FOR THIS UNSCHEDULED WORK IN GOOD FAITH. AND, SHE DID NOT PAY FOR THIS. BEFORE LEAVING, WE REMINDED THE CUSTOMER OF THE FOLLOWING WHICH SHE DUTIFULLY AGREED TO DO. (1) SPREAD OUT GOOD QUALITY STARTER FERTILIZER ACCORDING TO ITS PACKAGE LABEL ASAP AND ALSO AGAIN AFTER 3 WEEKS (WE HAD OFFERED TO FERTILIZE ON THE DAY OF SERVICE, BUT SHE WANTED TO DO IT HERSELF). (2) THE ABSOLUTE ESSENTIAL NEED TO IRRIGATE HER LAWN AT LEAST 3-4 TIMES PER DAY FOR THE NEXT 3-5 WEEKS TO FACILITATE NEW GRASS SEED GROWTH (UNLESS IT RAINED AT THE SCHEDULED TIME OF IRRIGATION). (3) NO PESTICIDE/HERBICIDE (E.G. WEED KILLER) WHATSOEVER WAS TO BE APPLIED ON HER LAWN BEFORE THE FOLLOWING SPRING. THE FOLLOWING WINTER, IN JANUARY 2008, THE CUSTOMER LEFT A VOICE-MESSAGE SAYING THAT SHE HAD WEEDS THROUGHOUT HER YARD AND HAD SPREAD WEED KILLER. IN AN ATTEMPT TO RESOLVE THIS, WE ALSO TRIED TO DETERMINE WHETHER SHE HAD IRRIGATED AND FERTILIZED AS SHE HAD AGREED TO. HER RESPONSES WERE VAGUE AND SHE WENT AS FAR AS ACCUSING US OF PLANTING WEEDS (RECALL, THIS IS ALBEIT IN AN ALREADY WEED-INFESTED LAWN). WE ASSURED HER OF THE QUALITY OF SEED USED AND ASKED HER WHY SHE TOOK THE CONTRARY ACTION OF USING PESTICIDES/HERBICIDES. AT THIS TIME, THE GROUND WAS FROZEN WITH SOME SNOW COVER, AND WE SUGGESTED ASSESSING THE SITUATION IN THE SPRING. IN EARLY APRIL, WE RECEIVED ANOTHER IRATE MESSAGE FROM THE CUSTOMER ASKING US TO CALL HER. WHEN WE RETURNED HER CALL, HER HUSBAND ANSWERED. AFTER WE IDENTIFIED OURSELVES, HE YELLED (AS HE HAD DONE IN MANY PREVIOUS CONVERSATIONS WITH US), “WHAT THE HELL DO YOU WANT?” ONCE IT WAS EXPLAINED THAT WE WERE RETURNING HIS WIFE’S CALL, HE THEN PASSED THE TELEPHONE TO HER. WE ATTEMPTED TO DISCUSS THE SITUATION WITH THE CUSTOMER AND TRIED TO ARRANGE FOR A CONVENIENT TIME GO SEE HER LAWN. HOWEVER, SHE GOT MORE IRATE, MORE RUDE, ACCUSATORY, LOUDER, THREATENED TO CALL ANGIE’S LIST, TOLD US NEVER TO CALL HER AGAIN AND, HUNG UP.

    Contact information

    12004 Cobblestone Dr, Fishers, IN 46037

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Lawn and Yard Work,
    Snow Removal,
    Pressure Washing,
    Mulch and Topsoil,
    Landscaping

    FAQ

    MAPLE STAR LAWN CARE is currently rated 1 overall out of 5.
    MAPLE STAR LAWN CARE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, MAPLE STAR LAWN CARE offers free project estimates.
    No, MAPLE STAR LAWN CARE does not offer eco-friendly accreditations.
    No, MAPLE STAR LAWN CARE does not offer a senior discount.
    No, MAPLE STAR LAWN CARE does not offer emergency services.
    No, MAPLE STAR LAWN CARE does not offer warranties.
    MAPLE STAR LAWN CARE offers the following services: LAWN CARE SERVICES: MOWING & BLADE EDGING, AERATION, DETHATCHING/SLICE SEEDING, OVER SEEDING, FERTILIZING. GARDENING SERVICES: MULCHING, WEEDING, PLANTING, & BED EDGING. POWER WASHING & SNOW REMOVAL.

    Contact information

    12004 Cobblestone Dr, Fishers, IN 46037