The BEST housekeeping service around. I would not hire anyone else.
Description of Work: Thorough house cleaning...including refrigerator, baseboards, blinds, and ceiling fans.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Deanna G.
06/2017
5.0
house cleaning
+ -1 more
This was the second time I'd used this service. The first time, the ladies who cleaned were amazing---there wasn't a speck of dust on ANY surface and I could've eaten off of the floors (wood & tile). The service provided the second time, however, wasn't nearly as good. Mirrors were smeared, some baseboards were never touched, and the tub handle (crystal ball knob) fell off in my hand when I went to use it shortly after they'd left. I can only assume that they were turning it counterclockwise in order to clean it and it came unscrewed from the base, but it would've been nice if they'd told me about it (I was working in my basement the entire time they were there.) It was easily fixed, but I disliked the surprise. I would still use this service, but next time I'll (1) verify that everybody's on the same page insofar as the quality of services is concerned and (2) explain that if something unusual happens during the service, I'd like to know about it at the time it occurs.
Description of Work: Whole house deep clean (small house, 1000 sf)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$350
ARDY H.
05/2017
5.0
house cleaning
+ -1 more
Great! They cleaned every room from top to bottom, including blinds, ceiling fans, base boards, window sills....all floors cleaned, floor to ceiling book shelves dusted. Bathroom and kitchens shine! Two women were here for 7 hours, and they work non-stop.
Description of Work: They did the complete housecleaning advertised in their special. This is the second year I've had them and they are fantastic! They do all they advertise in the special.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Douglas G.
03/2017
5.0
house cleaning
+ -1 more
They did a great job of cleaning, best we have had.
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JACK T.
03/2017
5.0
house cleaning
+ -1 more
Excellent. The premises were in really bad shape and they made it look new again. They worked very hard and made sure I was happy with the job. I would recommend them for a super service award.
Description of Work: Deep house cleaning of 5 room condo.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
WUNJI L.
01/2017
5.0
house cleaning
+ -1 more
Perfect. Every surface was cleaned to a shine. Every nook of the fridge, every corner of the bathrooms.
Description of Work: Deep clean of house to prepare it for sale.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Regina F.
10/2016
4.0
house cleaning
+ -1 more
They were just fine. I had to redo the kitchen floors. They didn't clean the entire refrigerator inside like I had thought they were going to. They did wipe it out a little bit. They came pretty soon after the purchase. I would consider them. They could have paid more attention to the refrigerator and kitchen floors.
Description of Work: I purchased a big deal for IndyLatinaMaid.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Jennifer W.
08/2016
5.0
house cleaning
+ -1 more
I'm not someone who had ever considered using a cleaning service prior to this, but I was having a convention kick-off party for our team and realized I just couldn't do it on my own. Things had gotten out of control. I struggle with chronic illness so my cleaning has been limited to what is essential to survive. Needless to say, there are some things that went too long without attention. Despite this, they didn't complain or judge at all. (I was seriously ashamed of the state of my house so this is a BIG deal.) In fact, despite dealing with things I would have never expected another human to do (seriously, they did things I did not expect of them,) they remained pleasant and professional the whole time they were here. They were remarkably thorough and the results are amazing. I am finding things they cleaned that I hadn't even realized were dirty. My 20 year old refrigerator looks brand new. They even dusted my husband's action figures. There were nice little touches everywhere like organizing my shower bottles and cleaning out my hairbrush. These four ladies were here for four solid hours and were going full tilt the whole time. To someone who has never used a cleaning service before, it seemed like a lot of money, but now that I've had it done, I can't believe what a bargain it was. It was worth twice what I paid.
Description of Work: Deep Cleaning of Home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
WUNJI L.
06/2016
5.0
house cleaning
+ -1 more
Absolutely amazing! I cannot sufficiently express how great these ladies were. Every aspect of this experience was joyful, especially after the humiliating experience we had last week with the prima donnas of another local cleaning company. While we were working, getting ready for work, and taking care of our baby, IndyLatinaMaid transformed our house from a post-partum disaster area into a tidy home again. To start at the beginning: we got a coupon on Angie's List for $195 for 8 hours of cleaning. We contacted the company with our best available times, and they responded less than 12 hours later with a confirmation. Best of all, they didn't give a four-hour "window" of when they *might* show up; they said they'd be there at 9:30 AM. On the day of, two ladies came to the door at 9:35. They apologized for being late, and we were stunned. We of course told the IndyLatinaMaid ladies that their arrival time was absolutely fine, showed them the rooms and primary areas to clean, and they got right to work. (Note: The week before, the aforementioned other cleaning company showed up late to their 4-hour window and didn't even acknowledge their timing before leaving immediately because "they didn't want their equipment to get dirty" (I'm not kidding! That's exactly what they said, and then walked right out the door! We should have gone with IndyLatinaMaid right from the start!).) For four hours straight, these ladies absolutely superpowered their way through weeks of built-up grime. I had to work, my wife had to get ready for work, and both of us took turns taking care of the baby, and through it all, the IndyLatinaMaid women cleaned. They carefully moved chairs and small furniture to get at every corner, and even tidied around some baby toys and mail piles we told them they didn't need to worry about. They got little details like the molding on the room doors and the little fuzzy pads under chair and table legs. No pauses, no breaks, not an idle moment. When the baby took a nap in her crib, they carefully cleaned the floors and furniture in her room, quiet as a mouse; baby never even stirred. On the way out the door, they swept out the front porch and front walk. Our house looks beautiful again, and it's all due to these two women and their four hours of solid elbow grease. We could not thank these ladies enough. Am I gushing? Am I sounding a bit too enthusiastic? Seriously, we've been overwhelmed for weeks between our daughter (who's popping molars at seven months! Argh!) and two fulltime careers. That other cleaning company made us wait nearly a month for an appointment that they promptly reneged on, making us feel even worse and miserable. If I come off as overly giddy, it's because I AM. We needed a little bit of cleaning assistance, and with IndyLatinaMaid, we got exactly what we needed, right when we needed it. They are a top-notch cleaning team that is: Worth. Every. Penny.
Description of Work: Cleaned EVERYTHING. Every surface in every room was dusted, scrubbed, and wiped until spotless. Rugs were shaken and vacuumed, debris was cleaned from under furniture, shower and bathtubs were scoured clean, and even the front walk was swept clear on their way out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Tom R.
05/2016
5.0
house cleaning
+ -1 more
They are incredible- best house cleaners we've ever had. They clean everything! They are always on time and work hard until they are finished. Highly recommend them.
Description of Work: Four hours of housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
CHRIS W.
04/2016
5.0
house cleaning
+ -1 more
The three ladies arrived on time. They didn't speak English but seemed to understand it. Overall they did a fantasist job. They were as detailed as described in the 'buy it now'. I didn't originally think there would be a significant change, but it was evident when they were finished. Start to finish was about 5 hours. We plan to hire them on an ongoing basis. We didn't notice before they left that they forgot to do the refrigerator. This was disappointing as it was to be included and really needed it. Oven cleaning was excellent.
Description of Work: Purchased deep cleaning of home This was a first time cleaning. Paid $350 before tip.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Mike H.
04/2016
5.0
house cleaning
+ -1 more
There were two very pleasant ladies and they worked together as a team and was truly outstanding people and very hard workers. They arrived, review the work needed and went to work. They cleaned upstairs and downtown, all baths were sparkling and the kitchen was shining, carpet was vacuumed, window boards cleaned. I can't say enough about these two young ladies. Yes, I plan to have them back on a routine basis, as they excellent!
Description of Work: Clean the entire house. They cleaned, carpet, floors, baths, kitchen, kitchen appliances, fans, baseboard, dust, they didn't leave much and all done with 2 ladies 4 hours each, everything was done right, extremely pleased! They were outstanding!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
ROBERT K G.
04/2016
5.0
house cleaning
+ -1 more
I am picky when it come to my home and the three (3) ladies who cleaned met, or surpassed, my expectations. I have used many A-rated housekeeping services from Angie's List, but none have been as good as these ladies! Other companies should take lessons from them. They did a deep cleaning of my home. They washed all the doors and sills. They cleaned the blinds. They used some tool to clean my couches. All surfaces were dusted. Baseboards were cleaned. They even cleaned my oven and microwave. All floors were mopped. Mirrors were cleaned. Glass in French Doors washed. Lamp shades cleaned. Carpets vacuumed. In the guest bath, they folded the guest towel to look like a swan. That is going the extra step!! The three ladies arrived just before 9:30 AM and finished by 2:00 PM. They supplied all the cleaning supplies and used their own vacuums. Granite counters were nicely cleaned and shined. You should hire this company!!
Description of Work: Housekeeping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
TARA S.
03/2016
5.0
house cleaning
+ -1 more
This crew was punctual, thorough, professional and pleasant. We had been packing to move for several weeks and the house needed complete, down to the surfaces cleaning. They cleaned all cabinets, all surfaces, all closets. They were fantastic. I recommend them highly.
Description of Work: Thorough move out cleaning of 5 bedroom/e bath home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
John C.
02/2016
5.0
house cleaning
+ -1 more
While I wasn't in attendance my husband was and he is by far more particular than I am and he was very very happy and I can tell you from the results not a nook or cranny was missed. Would I use them again.. you bet.. I plan on having them do a regular cleaning of our new home.
Description of Work: Move in cleaning whole house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Shannon S.
02/2016
5.0
house cleaning
+ -1 more
Mainly bathrooms, kitchen and floors - we have alot of floor space with several animals.
Description of Work: basic house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Kate B.
01/2016
4.0
house cleaning
+ -1 more
They were okay. They didn't charge any more. They could have cleaned a little bit more thoroughly but at the same time, they only had so many hours. The woman that they brought didn't speak English. So it was a little hard to communicate with her. There was a lady that came and introduced her and translated for me. It just was more difficult because she didn't speak English.
Description of Work: I purchased a big deal from them. It was $85 for housecleaning.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Skye Winslow D.
12/2015
5.0
house cleaning
+ -1 more
LOVE, LOVE, LOVE the ladies who clean for this company. This was my second experience with this company and I can't tell you enough how wonderful they are. Mr. Clean looks dirty next to these two cleaning powerhouses! If you like to have everything spotless, tops of cabinets wiped down, cushions removed and sofas vacuumed - these are the folks for you!
Description of Work: Deep cleaned entire house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jack B.
11/2015
5.0
house cleaning
+ -1 more
They arrived early and immediately went to work. Their work was meticulous and thorough.
Description of Work: Two ladies cleaned (dusted, vacuumed, mopped floors, scrubbed sinks, and cleaned kitchen appliances on one floor of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
Kelly H.
11/2015
5.0
house cleaning
+ -1 more
I was pleasantly surprised with the degree to which these ladies cleaned. They even moved a few pieces of furniture to be able to clean the floors properly. They brought all their own supplies, including a step ladder to reach the top of windows, etc. They worked extremely diligently for the entire 4 hours. The only drawback would be the limited English speaking.
Description of Work: cleaned floors, windows, general straitening up, cleaned bathrooms, dusting, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Irene S.
11/2015
3.0
house cleaning
+ -1 more
It did not turn out well. They did not do a good job and it was the only time. They weren't able to do one area. The price was OK.
Description of Work: Indy Latina Maid were supposed to clean my house.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
$85
Response from IndyLatinaMaid
First of all we thank you for taking the time to grade our services! You paid a deal that we had of $85 for 4 hours and 1 person. For a house of 2,800 sq ft. Unfortunately for 4 hours and 1 person won't have time to do a complete thorough house clean. All of our customers that want more than 4 hours pay for extra hours. 1 or more hours so the house cleaning is complete depending the work there is. We're sorry you didn't like that the person we sent had to leave before the 4 hours that you paid. Again we are sorry for the inconvenience. We apreciate you being our customer!
Delois B.
10/2015
1.0
house cleaning
+ -1 more
Arrived at the home at 9:21. The provider cleaned our kitchen table and I needed assist. Dusted blinds in bay window, wiped glass, cleaned our china cabinet and washed one punch bowl but tried to put back wet. Streaked hardwood floor and had to go back to clean in the kitchen. Upstairs, provider cleaned one bathroom, writing table, highboy, and nightstand. They should have done more work in time-frame from 9:21 AM-12:30 PM. Did not work off of priority list we made in advanced. Left 1 hour early and could not finish everything. The provider also had to go downstairs to help other employee with cleaning, I did not feel this was fair.
Description of Work: Arrived at the home at 9:21. The provider cleaned our kitchen table and I needed assist. Dusted blinds in bay window, wiped glass, cleaned our china cabinet and washed one punch bowl but tried to put back wet. Streaked hardwood floor and had to go back to clean in the kitchen. Upstairs, provider cleaned one bathroom, writing table, highboy, and nightstand. They should have done more work in time-frame from 9:21 AM-12:30 PM. Did not work off of priority list we made in advanced. Left 1 hour early and could not finish everything. The provider also had to go downstairs to help other employee with cleaning, I did not feel this was fair.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0
$165
Response from IndyLatinaMaid
Hello [member name removed], Thank you for posting the review. Before we went to your home we advised you that the offer was for 8 labor hours of housecleaning. You weren't happy with this but did agree for us to come there. We advised you from the beginning that the list of things you wanted us to do wouldn't be accomplished in 4 hours. There was 2 of us working. You told us to leave after 3 hours of us being there. You also wanted us to clean a certain way like for example using dry cloths and we advised based on our expertise that was not the best way to clean certain surfaces. You had unrealistic expectations for the amount of time you purchased and the detail that you wanted us to clean. We focus on providing quality work at reasonable rates. For other Angie's List members, please read our other reviews. Thanks, Herminia García IndyLatinaMaid
09/2015
5.0
house cleaning
+ -1 more
Purchased a Big Deal from Angie's List online. Received a phone call from manager of organization to schedule the cleaning. The day before they were scheduled to come, I had to reschedule with them. Later that day I received an e-mail from Angie's List with times that may work during the next week. I selected a date and time. Two employees showed up on time and began immediately to clean with very little instruction. They could tell what needed to be completed, which provided me with more time to attend to my work. Thanks Angie's List and many thanks to IndyLantinaMaid. I will be utilizing their services again soon.
Description of Work: A terrific job of cleaning my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
David K.
09/2015
5.0
house cleaning
+ -1 more
They cleaned everything extremely well. We had no complaints and will use them again.
Description of Work: IndyLatina Maids did a great job. They cleaned several bathrooms, bedrooms, , kitchen and living area very well. Everything was extremely well done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$165
Chelsie B.
08/2015
5.0
house cleaning
+ -1 more
I communicated with the company via email and they were very responsive. They answered all of my questions and set up time to come out very quickly. Two ladies came to my house and were early. We showed them around and they jumped right in. I don't think they spoke much English but it didn't matter because they knew what to do. They worked diligently the entire 4 hours. They cleaned the entire house (1700 sq feet) except for 2 bedrooms I had blocked off because they aren't used much. They literally cleaned themselves out the door. The house smells great and is very shiney. We will definitely use them again!
Description of Work: 4 hours of cleaning with 2 ladies. cleaned entire house
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Service Categories
House Cleaning
FAQ
IndyLatinaMaid is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
IndyLatinaMaid accepts the following forms of payment: Check,MasterCard,Visa
No, IndyLatinaMaid does not offer free project estimates.
No, IndyLatinaMaid does not offer a senior discount.
Yes, IndyLatinaMaid offers emergency services.
Yes, IndyLatinaMaid offers warranties.
IndyLatinaMaid offers the following services: Standard cleaning, deep cleaning & move-in/move-out services, as well as custom cleanings to meet your specific needs & budget