HOUSE DOCTORS HANDYMAN SERVICE

Although they were very kind and willing to please, they popped out my windows to do the seals and after two months I noticed that two seals were broken. Although they are old windows, they were not like that before they worked on them. I had asked them if they really needed to take the windows out and they said that it helped to get everything out of the way. That was their way of doing things, but I'm not sure that it needed to be done like that. There were a total of seven windows and on two of them I am getting condensation. I don't think that is one of their specialties. They also replaced some siding for me and did a pretty good job. The price was competitive. I never mentioned it to them because several months had passed and I didn't think I had any recourse. They were always here when they said they would be here. They were very nice to deal with. I would use them again for certain things.

The first handyman was able to carry the air conditioner from the basement to the room, but he was unable to install the air conditioner in the window. He was concerned that the air conditioner would not be secure and that it might fall out on the roof. He said he might be able to complete the job if he could find instructions. When he left, he did not replace the screen in the window, so we were unable to open the window. I contacted the company immediately and asked that the screen be replaced so I could open the window. Two days later, a different handyman arrived to replace the screen. He looked at the air conditioner sitting on the floor and recognized that he could probably install it into the window with little difficulty. He accomplished this task but stated that it was not possible to anchor the top of the air conditioner to the window because the window was vinyl. He warned us that there was the possibility that if the window were opened completely, the unit could fall out. I was grateful that he was able to complete the job. The room gets unbearably hot due to the vinyl siding and the absence of any trees in the yard (the lunch-box effect).

The siding repair was under $500 and the dry rot repair was under $3000. Overall, I thought they did a good job. They were willing to make sure the job was how I wanted it. I think their prices are competitive. They were here when they said they would be. It was nice to work with them. I would hire them again for small repairs.

First tech was late. He seemed very unsure of himself and everytime I looked in on him to see how the job was progressing, the tech was on the phone with his boss getting "how to" instructions. When the boss finally arrived, he opened the roof, assessed the damage, replaced the shingles, caulked the upstairs bathroom window. He also, at the same time, was still instructing the first tech about finishing the chimney. When it came time to present the bill, the time billed was longer than they were on the job. I was told it was "material time." The supervisor billed for only one hour of his time to compensate for the length of time the job took. They didn't clean their mess, close the window they were using for egress to the roof.

Returned message promptly and scheduled appointment for next day. Arrived on time, assessed situation. Estimate emailed same day and service scheduled promptly. Arrived on time, worked on drywall ceiling repair and garbage disposal at same time. Excellent clean up when finished. That night I ran my dishwasher and had water leaking onto floor and kitchen rug as dishwasher was not draining. Called the next morning and left message. Call back at noon and Todd (owner) and Lynn (service man) were at my house when I returned home from work to apologize and knock out the drain plug in the disposal which had not been done at installation. The next day received an email from Todd (owner) apologizing again and giving me a $75.00 discount on the work done.

They came out two weeks ago and took measurements and checked everything out. We discussed what needed to be done and what I wanted. They gave advice on what would be necessary and answered my questions. They said they would get a detailed estimate out to me, but I have yet to receive anything from them. I spoke with a lady in the office last week who said she was new and had "found" my file. She wondered if I'd ever received an estimate and then said she'd get it right out to me. I still haven't received anything. Very unprofessional. I wouldn't deal with them even if they sent the estimate because I'd be afraid of what might happen.

They did a good job and were willing to answer all my questions.

Their price was very reasonable, but the electrical work was costly. They were very descriptive about how they were going to install. They were professional and prompt.

MAN WAS ON TIME AND WORKED QUICKLY AND EFFICIENTLY.

WE HAD PREVIOUSLY USED THIS COMPANY, AND WERE VERY HAPPY WITH THE SERVICE. WE WERE SELLING OUR HOUSE, AND NEEDED A PIECE OF SIDING REPLACED. TODD SENT OUT A WORKER TO GET THE PIECE OF SIDING THAT WAS DAMAGED TO COLOR MATCH TO A NEW PIECE. I DID NOT HEAR FROM HIM FOR OVER A WEEK. I MADE CONTACT AGAIN, AND HE ASSURED ME SOMEONE WOULD BE OUT. AGAIN, NO RESPONSE. FINALLY, MY THIRD ATTEMPT TO HAVE SOMEONE COME OUT, AND REPLACE SIDING WORKED. HOWEVER, THEY MUST HAVE LOST MY ORIGINAL PIECE OF SIDING BECAUSE WHEN I CAME HOME ANOTHER PIECE OF SIDING HAD BEEN REMOVED. THEY DID COME BACK NEXT DAY, AND REPLACE SIDING THEY REMOVED, AND INSTALLED NEW PIECE OF SIDING. I WILL NOT USE COMPANY AGAIN.

SPENT ALMOST AN HOUR AND COULD NOT FIND SOURCE OF THE PROBLEM. HE RECOMMENDED AN ELECTRICIAN WITH MORE SOPHISTICATED DIAGNOSTIC TOOLS THAT COULD PINPOINT THE PROBLEM IN MINUTES INSTEAD OF PAYING HIM HOURS TO DO SO. EXPERIENCE WAS GREAT. SHOWED UP ON TIME AND WAS VERY COURTEOUS AND RESPECTFUL. HAVE USED HOUSE DOCTORS BEFORE AND WILL USE THEM AGAIN!

ALTHOUGH I WAS NOT COMPLETELY HAPPY WITH END PRODUCT -- THE JOB WAS MADE MUCH MORE DIFFICULT BECAUSE OF PREVIOUS DOOR BEING INCORRECTLY INSTALLED. I DO BELIEVE HOUSE DOCTORS DID THE BEST THEY COULD AND AT THE MOST ECONOMICAL PRICE CONSIDERING CIRCUMSTANCES.

I AM NOT AN EXPERT ON HOME REPAIR, SO I DID NOT REALIZE HOW BAD IT WAS. WE BEGAN HAVING PROBLEMS DURING WINDY WEATHER. TODD INSPECTED THE WORK LAST MONTH (NOVEMBER) AND AGREED THAT IT WAS AWFUL. HE HAD TO ORDER NEW SCREEN AND CALLED EARLY IN DECEMBER TO TELL ME THE WRONG SCREEN WAS DELIVERED AND HE WOULD HAVE TO ORDER IT AGAIN. I HAVE NOT HEARD ANYTHING FURTHER FROM HIM, EVEN THOUGH THE NEW SCREEN SHOULD HAVE ARRIVED LAST WEEK. WE HAVE SCREEN FLAPPING IN THE WIND. HE SAID THE WOODEN BOARDS MAY BREAK WHEN THEY REMOVE THEM. I BELIEVE THIS IS MUCH MORE LIKELY NOW THAT THE WEATHER IS VERY COLD AND I DO NOT BELIEVE THIS IS MY RESPONSIBILITY. SO IF HE EVER GETS AROUND TO DOING THE REPAIRS AND THE BOARDS BREAK, I WON'T PAY FOR THEM. I LEFT HIM A VOICEMAIL MESSAGE THIS MORNING TELLING HIM I AM DISGUSTED AND I AM TURNING THE MATTER OVER TO ANGIE'S LIST.

NEVER HAD TROUBLE GETTING IN TOUCH WITH TODD AND THEY WERE ON TIME FOR BOTH THE ESTIMATE AND THE REPAIR. OVERALL THEY DID A GOOD JOB OF REPAIRING THE WINDOW.

WE USE THESE FOLKS WHEN WE HAVE A VARIETY OF LITTLE JOBS THAT NEED TO BE DONE. THEY SEEM TO DO THEM ALL WELL.

VERY FRIENDLY AND PROFESSIONAL. CAME ON TIME. THEY WERE ONE OF THE FEW WHO RETURNED MY CALL. PLEASED WITH WORK DONE AND WOULD USE AGAIN.

THEY HAVE HAD TO COME BACK THREE TIMES TO FIX SHOWER VALVE. EASY REPAIR, BUT FAILING TO CHECK IF IT IS IN FULL WORKING ORDER EACH TIME BEFORE LEAVING THE HOUSE HAS REQUIRED THE EXTRA TRIPS. LEAKING SHOWER WAS STILL LEAKING AFTER FIRST VISIT. ON SECOND VISIT THE LEAK WAS FIXED, BUT THE VALVE WAS ON BACKWARD CAUSING HOT WATER TO COME OUT FIRST, THEN THE COLD WATER AS YOU TURNED THE DIAL. CAME BACK PROMPTLY THE THIRD TIME TO FIX, BUT SHOULD HAVE NEVER TAKEN ALL THE HASSLE. THE COMPANY WAS PROMPT, PUNCTUAL, AND FRIENDLY. THOUGHT THE PRICE WAS HIGH, BUT THAT WAS THE ESTIMATE AND I PICKED THEM SO THAT ISN'T AS MUCH OF AN ISSUE. QUESTIONABLE QUALITY OF WORKMANSHIP. DUE TO THEIR PROFESSIONALISM, I WOULD GIVE THEM ANOTHER TRY.

I SUPPLIED THE FAUCETS IN WHICH I PURCHASED FROM A HOME IMPROVEMENT CENTER. WHEN HE RAN INTO A PROBLEM HE HAD CO-WORKER ASSIST RATHER THAN TRYING IT ON HIS OWN.

THE ESTIMATOR SUGGESTED AN EXHAUST FAN THAT WOULDN'T WORK. THE INSTALLER LET ME KNOW THAT WE NEEDED SOMETHING BIGGER COSTING AN EXTRA $55.

THEY DAMAGE MY NEIGHBORS SIDING AS WELL AS MINE WHEN THEY WATER PROOFED THE FENCE.

HAD TO CALL THEM BACK A SECOND TIME TO RE-DO OR FINISH THINGS , AFTER THE 2ND TIME THERE WERE STILL THINGS LEFT UNDONE.

THEY ARE NOT RESPONSIVE. THEYVE DONE WORK FOR US IN THE PAST, AND DO GOOD WORK, BUT ITS FRUSTRATING TO CHASE THEM DOWN FOR A RESPONSE.

I WOULD NOT HIRE THIS COMPANY TO DO ANY WORK. HE WAS AN HOUR LATE FOR THE JOB. ALSO, THEY DON''T RETURN CALLS OR STICK BY THEIR WORK.

I WAS PLEASED THAT THEY DID NOT PUSH TO CONTINUE ROOF REPAIR WHICH WAS NOT THEIR MAIN SKILL.

OUTSIDE CLEANUP WAS EXCELLENT, WORKMAN WAS VERY COURTEOUS, DID NOT PUT ANYTHING DOWN TO PROTECT FLOORS WHICH I WOULD WATCH FOR IN THE FUTURE. . WERE SUPPOSED TO CORRECT DIRECTIONAL OF CUPOLA WEATHERVANE. OWNER CAME OUT TO RECORRECT THIS AFTER THE FIRST ATTEMPT FAILED. HE WAS FRIENDLY AND COOPERATIVE ABOUT IT.