HOOSIER DO'R INC

Very reasonable price wise and pleasant to work with. Very professional compared to other handyman workers I have used.

MY OVERALL EXPERIENCE WITH HOOSIER DO'R WAS MIDDLE OF THE ROAD. GETTING AN ESTIMATE WAS QUICK AND THE WORK WAS PERFORMED TIMELY AND NEATLY. HOWEVER, THE WORK WAS AVERAGE IN CRAFTSMANSHIP. ADDITIONALLY, THE ORIGINAL ESTIMATE FOR THE WORK WAS $1,950 AND THE ORIGINAL BILL WAS $3,800. THE EXPLAINATION FOR THE OVERRUNS WERE TWO ITEMS I ADDED (PAINT CELING $270 AND SET A TOILETTE AND REPAIR A WALL BEHING SOME GLUED ON CORKBOARD THAT WAS REMOVED $170.) WHEN I QUESTIONED JIM ABOUT THE EXTRAORDINARY AMOUNT OF THE BILL, HE IMMEDIATELY FOUND A ''TYPO'' THAT REDUCED THE BILL BY ABOUT $500 BLAMING HIS SECRETARY AND HIS LACK OF REVIEW. IN ADDITION, JIM EXPLAINED THAT HIS QUOTE WAS PER COAT OF PAINT AND THEREFORE, TWO COATS CAUSED AN ADDITIONAL $781 IN COST. MY SUGGESTION IS BUYER BEWARE AS IT RELATES TO QUOTES PROVIDED BY HOOSIER DO'R AND IF YOU DECIDE TO USE THEM, MAKE SURE YOU REVIEW YOUR BILL TO ENSURE THERE ARE NO $500 TYPOS IN THEIR FAVOR.

I CALLED TWICE IN ADDITION TO SENDING THEM 2 E-MAILS ASKING FOR THIS PRICING OF SEVERAL DIFFERENT PROJECTS. OBVIOUSLY MR. LAIDLAW ONLY WANTS CUSTOMERS WHO DO NOT CHECK PRICING WITH OTHER COMPANIES. WHILE BEING POLITE IN PERSON, HIS ACTIONS (MORE SPECIFICALLY LACK OF) ARE PURELY RUDE AND INCONSIDERATE. HE WASTED HIS TIME AND MINE BY EVEN COMING TO THE FIRST APPOINTMENT. I SINCERELY HOPE HE GOES OUT OF BUSINESS, SO HE DOES NOT WASTE OTHER PEOPLE'S VALUABLE TIME. THIS MAN DOES NOT UNDERSTAND CUSTOMER RELATIONS AT ALL. NOT RETURNING CALLS, NOT SENDING OUT ESTIMATES WHEN HE TELLS YOU TO YOUR FACE HE WILL SEND SOMETHING OUT ''WITHIN THE NEXT COUPLE DAYS''. I WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE. MAYBE HE HAS SOMETHING GOING ON IN HIS LIFE THAT IS INTERFERING WITH HIS WORK. WHATEVER HIS PROBLEM IS, I DON'T CARE!

I WAS TOLD THAT THEY WOULD GET BACK TO ME WITHIN THE NEXT WEEK WITH A QUOTE. THREE WEEKS HAVE PASSED AND I HAVE HEARD NOTHING, DESPITE CONTACTING THEM THREE TIMES. I AM VERY SURPRISED, AS THEY SEEMED LIKE VERY NICE PEOPLE. I AM ALSO VERY DISAPPOINTED AS A GOOD AMOUNT OF MY TIME HAS NOW BEEN WASTED.

I HAD MR. LAIDLAW COME TO MY HOUSE IN TWO DIFFERENT YEARS (JUNE 2004 AND APRIL 2003) TO GIVE ME ESTIMATES ON WORK I WANTED TO HAVE DONE. IN BOTH CASES HE CAME WHEN HE SAID HE WOULD, I SHOWED HIM THE JOBS, HE WAS VERY POLITE, BUT NEVER RETURNED ANY ESTIMATES OR MADE ANY FURTHER CONTACT. I TRIED CALLING HIS OFFICE SEVERAL TIMES AND EITHER GOT AN ANSWERING MACHINE OR SPOKE TO HIS SECRETARY WHO SEEMED TO NOT KNOW ANYTHING ABOUT HIS ESTIMATES, OTHER THAN TO TELL ME THAT HE WAS ''VERY BUSY''.

THEY DID BUILD THE SANDBOX, I WANTED A SIMPLE SANDBOX. THE OWNER SUGGESTED RAISING THE BOX TO KEEP WATER OUT. WHEN I GOT THE BILL IT WAS $7895. I DID NOT GET AN ESTIMATE AND I SHOULD OF. I WISH HE WOULD HAVE GIVEN SOME INDICATION OF THE COST BEFORE THEY STARTED. THEY ARE A NICE GROUP, JUST ASK FOR AN ESTIMATE BEFORE THEY START. I FELT LIKE MY TRUST WAS BETRAYED.

PRICE WAS EXCESSIVE. DID NOT RETURN CALLS. ALL RESPONSES WERE LATE.

THE ESTIMATE FOR THE JOB WAS $13,000 AND WE WERE PAYING FOR MATERIALS, THE WORK ENDED COSTING $21,000. THE JOB GOT MORE AND MORE EXPENSIVE, WHICH WAS NOT COMMUNICATED TO US. THE WORK WAS MEDIOCRE AND I WAS DISAPPOINTED WITH THE RESULTS. THE JOB TOOK MUCH LONGER THAN THEY ESTIMATED

I WAS VERY PLEASED WITH THEIR WORK. THEY CAME WHEN THEY SAID THEY WOULD AND THEY WORKED STRAIGHT THROUGH, TO GET THE JOB DONE.

JIM LAIDLAW CAME OUT TO CHECK ON SEVERAL ITEMS WE NEED COMPLETED. HE TOLD ME THAT HE HAD SEVERAL GENERAL CONTRACTORS HE WORKED WITH TO COMPLETE SOME OF THE JOBS HIS COMPANY DOES NOT HANDLE. HE GAVE ME THE NAME OF JEFF ENGLISH, ELECTRICIAN, AND ASKED JEFF TO GIVE ME A CALL, WHICH HE DID. JEFF CAME OUT AND COMPLETED A JOB FOR ME. JIM TOLD ME THAT HE WAS VERY BUSY RIGHT NOW AND THAT IF HE DID NOT GET BACK TO ME WITH ESTIMATES BEFORE TWO WEEKS, NOT TO WORRY. HE NEVER CALLED BACK TO TALK TO ME ABOUT ANY WORK. I WOULD RECOMMEND JEFF ENGLISH FOR ANY ELECTRICAL WORK ANYONE NEEDS DONE. HE IS VERY NICE AND PROMPT, CLEAN, AND COURTEOUS. I HAVE CONTACTED SEVERAL OTHER CONTRACTORS TO SCREEN-IN A PORCH FOR ME. NONE OF THEM HAVE THE TIME/WANT TO DO A SMALL JOB.

I CALLED APRIL 27 FOR AN ESTIMATE AND THEY SAID THEY WOULD COME OUT MAY 7TH. THEY SAID IT WOULD BE 10-12 DAYS BEFORE RECEIVED ESTIMATE. I HAVE NOT HEARD FROM THEM, BUT I HAVE CALLED TWICE. THEY SAID THEY WOULD GET BACK TO ME. THEY WANT THE BUSINESS, BUT DO NOT WANT TO PUT FORTH THE EFFORT. THEY DON'T RETURN PHONE CALLS.

WE ARE COMPLETELY HAPPY WITH THE RESULTS PERFORMED BY THE OWNER, JIM LAIDLOW AND HIS TEAM OF EXPERTS. THEY ARE TRUE CRAFTSMEN. FROM THE START WITH ESTIMATES AND WHERE WE COULD SEARCH FOR PRODUCTS TO VIEW WAS INVALUABLE INFORMATION. PROJECT MGR BILL FRANCES AND HIS STAFF WERE EXTREMELY POLITE AND WE FELT CONFIDENT WITH ANY SUGGESTIONS THEY MADE. WE CAN'T BEGIN TO EXTOL THEIR COMPETENCE. THEY WERE VERY KNOWLEDGEABLE AND EACH DAY THEY WERE HERE I APPRECIATED HOW WELL THE CREW WOULD CLEAN UP THE GARAGE FLOOR AND WORK-SITE AFTER USING THEIR TOOLS BEFORE DEPARTING FOR THE DAY. WE ARE PROUDEST OF THE FINISHED PRODUCT. WE NOW HAVE A LARGER AND MORE FUNCTIONAL BATHROOM AND CLOSET, NOT TO TAKE ANYTHING AWAY FROM THE BEAUTY AND WORKMANSHIP AND ATTENTION TO DETAIL PROVIDED BY THIS OUTSTANDING COMPANY. THE WALL TILE I WANTED MOUNTED ON A 45 DEGREE ANGLE, WHICH THEY HAD NEVER DONE BEFORE, BUT LET ME MAKE IT CLEAR, IT IS OUTSTANDING. WE HIGHLY RECOMMEND THIS COMPANY AND WILL PROUDLY SHOW OFF THE JOB

THEY ARE GREAT! THEY DO JUST ABOUT ANYTHING, LARGE JOBS OR SMALL, AND WE'LL BE USING THEM FOR MANY OTHER THINGS AS WELL. THEIR COST IS VERY REASONABLE AND THEY ARE WONDERFUL TO WORK WITH. THE OWNER COMES OUT AND TAKES A BEFORE AND AFTER PICTURE FOR EACH PROJECT, SO YOU CAN SEE THE DIFFERENCE. I AM VERY COMFORTABLE HAVING THEM IN THE HOUSE WHETHER I'M HERE OR NOT, THEY ARE VERY TRUSTWORTHY.

I AGREED TO HAVE HIM GIVE ME AN ESTIMATE ON THE JOB, I NEVER RECEIVED THE ESTIMATE. INSTEAD, HE CALLED ME AND TOLD ME THAT HE WAS SENDING SOMEONE OVER. I TOLD HIM THAT I HAD NOT RECEIVED HIS ESTIMATE. HE TOLD ME NOT TO WORRY ABOUT IT, AND IT WOULD ONLY TAKE ABOUT 3 OR 4 HOURS TO DO. SO I AGREED, BASED ON THAT CONVERSATION. THE WORKER CAME OVER AND STARTED THE PAINTING. WHEN I REALIZED THAT THIS JOB WAS GOING TO GO WAY OVER THE ESTIMATE, I CALLED THE NEXT DAY, AND HE SAID NOT TO WORRY, AND IT WOULD ONLY BE A FEW MORE HOURS. HE HAS NOW SENT ME AN INVOICE FOR 14 1/2 HOURS OF WORK, AND I KNOW THAT HE DIDN'T WORK FOR 2 FULL DAYS. HE WORKED 2 AFTERNOONS. THIS SHOULD ONLY BE ABOUT 10 HOURS. THERE IS ALSO PEELING PAINT THAT NEEDS REPAIRED.

I WAS VERY PLEASED WITH THEIR WORK, THEIR CLEAN UP WAS EXCELLENT, AND THEY WERE GOOD TO DEAL WITH. THE QUALITY OF WORK WAS VERY GOOD AND THE COST WAS REASONABLE. THE ONLY PROBLEM I HAD WAS WITH THEIR BOOK KEEPING. IT WAS A BIT OF A STRUGGLE TRYING TO GET WRITTEN ESTIMATES FROM THEM. BUT OVERALL, I WAS VERY PLEASED.

JIM LAIDLAW WAS WONDERFUL, PROMPT, PATIENT AND PROFESSIONAL. I WILL USE THIS COMPANY FOR ANY MISCELLANEOUS WORK I NEED DONE AROUND THE HOUSE.

THE KINDERGARTEN TEACHER TAUGHT THEM WELL, AND THEY SEEMED TO HAVE BEEN VERY GOOD STUDENTS. POLITE, WELL MANNERED, RESPECTABLE. THEY WERE VERY CLEAN, NEAT, ORGANIZED AND PROFESSIONAL ABOUT THE ENTIRE PROJECT. THEY EVEN CHANGED OUR HVAC FILTERS SEVERAL TIMES DURING THE PROJECT TO HELP KEEP THE DUST DOWN, ALONG WITH AN EXHAUST FAN OUT OF THE BASEMENT WINDOW THAT RAN DURING WORKING HOURS. A VERY PLEASANT OUTFIT TO HAVE IN YOUR HOME.

THEY SAID THEY WOULD GET BACK TO ME WITH AN ESTIMATE AND I NEVER HEARD FROM THEM AGAIN.

HE HAS NEVER GIVEN US AN ITEMIZED BILL, EVEN AFTER WE HAVE ASKED FOR IT. THE INITIAL JOB WHICH WAS MOSTLY THE PLUMBING I WOULD RATE HIM FINE. THE WORK SEEMS TO BE SATISFACTORY BUT HIS PRICES ARE HIGH. IT TOOK THEM ABOUT FOUR MONTHS TO GET THE WORK COMPLETE. WE HAVE SPENT LOTS OF TIME TRYING TO GET THIS WORK FINISHED. HE HAS HIRED A LOT OF DIFFERENT PEOPLE AND THE QUALITY IS JUST NO LONGER THERE. HE HAS BEEN REMINDED NUMEROUS TIMES OF THESE SMALL THINGS THAT NEED TO BE COMPLETED. WE KEEP CALLING HIM AND CALLING HIM. HE DID COME BACK TO FINISH THE BALANCE OF THE WORK. HE DID A FEW OF THE THINGS, BUT HE FORGOT TO DO SOME OF THE THINGS HE SAID HE WOULD DO. NOW, THINGS HAVE TO BE RE-DONE AGAIN. I CALLED HIM AND TOLD HIM I WANTED AN ITEMIZED BILL AND HE STARTED YELLING AT ME.

I WAITED AROUND AND THEY NEVER SHOWED UP OR CALLED. THEY CALLED THE NEXT DAY AND APOLOGIZED, BUT THEY DIDN'T REALLY HAVE AN EXCUSE. WE DID RESCHEDULE. ONCE WE LOOKED AT OUR SCHEDULE, WE REALIZED IT WOULD NOT WORK FOR US. I LEFT A POLITE MESSAGE SAYING WE NEEDED TO RESCHEDULE AND THEY NEVER CALLED BACK AND THAT WAS ABOUT A WEEK AGO. THIS IS VERY FRUSTRATING.

HE SPENT TWO HOURS WITH ME DURING THE ESTIMATE. HE NEVER GAVE ME AN ESTIMATE BUT PROMISED TO DO SO.

SUPPOSED TO FAX ESTIMATE AND A MONTH LATER STILL HAVE NOT RECEEIVED IT.

SUPPOSED TO CALL BACK WITH ESTIMATES AND NEVER CALLED BACK.

BILL WAS THE LEAD ON THE PROJECT, I WENT TO HIM FOR ALL MY QUESTIONS, COMMENTS AND CONCERNS. HE ANSWERED THEM IN A MANNER THAT WAS CLEAR AND TO THE POINT. LIKE HE TOLD ME, THEY WILL MAKE YOU LIVE IN THE WORK THEY ARE DOING, THIS WAY YOU CAN UNDERSTAND WHY THEY ARE DOING WHAT THEY ARE DOING. THEY ALSO TOOK A LOT OF DIGITAL PICTURES OF THE WORK BEFORE THEY STARTED, AS THEY DID THE WORK AND THE COMPLETED WORK. ALL PERSONAL WERE VERY WELL MANNERED AND PROFESSIONALS. I WILL USE AND RECOMMEND THIS OUTFIT IN A HEART BEAT.

THEY WERE RESPONSIVE TO MY FIRST CALL. I SPOKE WITH SOMEONE AT THE OFFICE, WHO TOOK A MESSAGE. I GOT A CALL RIGHT BACK TO SCHEDULE THE INITIAL SITE VISIT, WHICH WAS SCHEDULED FOR THE SAME WEEK. I WAS TOLD IT WOULD BE A COUPLE OF WEEKS BEFORE I RECEIVED A WRITTEN ESTIMATE, BUT I HAVE NOT BEEN CONTACTED SO FAR. I WOULD HAVE EXPECTED SOME TYPE OF COURTESY RESPONSE BY NOW. EVEN IF IT WAS TO TELL ME THAT THE ESTIMATE WAS NOT COMPLETE AND/OR WHEN IT WOULD BE COMPLETE.