Exceptional work ethic. Trustworthy. Constantly checking on our level of satisfaction. Exemplary work.
Description of Work: Weekly housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
JAMES B.
10/2010
5.0
house cleaning
 + -1 more
Tom and Wendy have been cleaning my house for over two years and their service has been outstanding. Each time I come home after they have cleaned I'm amazed at how nice the house looks and smells. They are always pleasant and punctual and call if there is going to be a delay.
Description of Work: Tom and Wendy clean my house every two weeks from top to bottom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
HEATHER M.
09/2010
5.0
house cleaning
 + -1 more
Tom and Wendy have cleaned our house for the past four years. We couldn't ask for more! They are thorough and meticulous in their cleaning. We trust them and treat them as family. That, for us, is the highest compliment.
Description of Work: weekly cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Jason S.
06/2010
5.0
house cleaning
 + -1 more
I recently hired Four Seasons Home Care to clean my home. From the initial interaction, I was impressed. I called the company and left a message, and received a call back the next day from Tom, while they were on vacation! After their vacation, Tom provided a free estimate after he looked at my home, then the cleaning was scheduled for shortly thereafter. They did an excellent job and we are very pleased! Wendy is super detail oriented and has high standards for cleaning. I appreciate their friendly yet professional demeanor and their willingness to maintain open, honest communication with the client. I plan to continue to work with them for the long-term ... I highly recommend Tom and Wendy for residential housecleaning needs!
Description of Work: First time house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
JANE D.
05/2010
5.0
house cleaning
 + -1 more
I have been having Four Seasons clean my house every two weeks for about 4.5 years now. Wendy and Tom are extremely professional. They do a great job getting my kitchen and bathrooms extremely clean. I can always count on them to communicate with me about any slight changes in schedule. They are very accommodating about my vacation schedules and making sure I get my house cleaned before company. I highly recommend them.
Description of Work: Bi-weekly housecleaning; vacuuming, dusting, bathrooms, kitchen, bed linen change
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
JANE S.
05/2010
3.0
house cleaning, window cleaning
 + 0 more
He came to the house to give a quote and I walked him through each room explaining what we wanted cleaned. He called the next day to give a quote and said he would do everything we asked for $405. He said it would be a big job, so they would split it up over two days so they could get it done. They planned on coming Wed evening and finishing on Saturday. We went to the house to see how much they accomplished on Thursday only to find out they never showed up. We called to see what happened and they said their plans changed so they would come Friday evening instead. Then on Friday afternoon they called to say it was cloudy out and would be hard to see in the house, so they would get it all done in one day on Saturday. When he came out to quote the job, they said they had their own lights they could use to clean. Apparently that wasn't the case. We went over there around 4 pm on Saturday as they said they were about done. I believe they started around 10 or 11 am. We walked around to see what had been done, and we were disappointed with several things. None of the windows had been washed - they looked filthy. When we asked them about it, they said it was too hard to get them open, so they didn't wash them - however they charged us for cleaning them. The ceiling fan in one of the bedrooms hadn't been cleaned or dusted at all, so they dusted it after we asked. The blinds in the kitchen were very sticky and dusty. They said they had run a duster over them, but they said they didn't quote to "clean" them. We said we wanted them clean, so apparently we didn't have a meeting of the minds. They said they would come back to clean them another day, but it would cost another $50. We had already paid for the windows to be clean, but they didn't do that, so they definitely should have cleaned the blinds at no additional cost. The kitchen floor was very dull, and didn't have a shine. We had to mop it ourselves the next day. They did give us a bottle of cleaner that they suggested we use to clean the blinds, so the following day we cleaned the blinds ourselves. While I was in the kitchen, I noticed the cabinets looked extremely oily. So, I had to wipe down all the cabinets with paper towels to get the extra oil off. I also stood on a chair and noticed none of the cabinets above eye level had been cleaned. There was a lot of dust and some paperclips on them. There was also a glob of jelly in one of the cabinets in the kitchen, so the counters weren't cleaned well. After the first showing, the realtor told us how dirty the ceiling fan in the kitchen was, including the globes. So, we had to go back to clean that. The highlight of the job were the bathrooms. They were sparkling and extremely clean. They were the only rooms that were done the way we thought the entire house should have been done. Apparently the cleaning was too much for one day and they must have run out of steam. They told us several times how tired they were.
Description of Work: Complete house cleaning after move out. We wanted it cleaned from top to bottom before listing for sale. We stated we wanted the windows washed inside and out, the walls in the family room wiped down, the woodwork cleaned, the ceiling fans cleaned, the kitchen cabinets cleaned and wiped down with a product similar to Old English, all cabinets and shelfs cleaned/dusted, all blinds cleaned, bathrooms scrubbed and cleaned.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$405
Response from Four Seasons Home Care
We were told by the client that there were no lights in the house so we had to do the cleaning when we had sufficient lighting so we could do the job. There was a day during the week when it was cloudy and dark and we did suggest to come on the weekend and we did call her and tell her this. She also knew that we had other homes to do during the day and that this was extra for her and we were doing our best to fit her in and she understood this.As far as the windows go we are not a professional window company we offer it as a favor if someone asks and my husband explained that if there were some windows that did not open he would not clean them because he didn't want the chance for it to break and she was alright with this. She states we did not do the windows which is a complete lie. We did all the windows that could be opened. The house was absolutely disgusting and and we were actually there for six hours and should have quoted her 650.00. So we actually underquoted the job. They had a old house with old windows and we cleaned them the best that we could. She mentioned things that weren't done that she never told my husband she wanted done in the quote; so Im very unhappy with the report; especially when she walked around with us and said she was happy and she would call us again and that we stayed and redid some items for her until she was completely happy. It was a move-out clean and we took something that looked extremely disgusting and made it look very clean and presentable.Her daughter was with her to look at the job and it seemed as though she came very upset for some reason and walked around the house trying to find things wrong with the cleaning and the Mom was saying she was happy and the daughters the member and not the mom so as of this cleaning we will officially not be doing anymore detail or move-out cleans.I am very confident in our cleaning and I know we did the best job we could have done for this lady. We keep an open communication between our clients and this was a one time deal and we stayed until this lady was happy but obviously turned out she couldn't be made happy.
Jeannine L.
12/2009
5.0
house cleaning
 + -1 more
They were the only company who called back. They came and looked at it and did a fine job. Their pricing was about 20% higher than anybody else I have used but, I was satisfied with their service.
Description of Work: They did the house cleaning for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Eric T.
10/2009
5.0
house cleaning
 + -1 more
Tom and Wendy have been very professional from the first phone call to the last time they cleaned. They do a great job and consistently check in to make sure what they are doing is to my satisfaction. Anything that i have asked them to change they have done so immediately. Great at pointing out things they notice in my house that may need maintenance.
Description of Work: I am charged $150 a cleaning for a 4500 sq ft home. They clean every two weeks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
JANE D.
09/2009
5.0
house cleaning
 + -1 more
Wendy and Tom are very professional, punctual and quality-focused. It's great to come through the door and see a spotless house and notice the fresh, clean smell. I have used Four Seasons for about 4 years, and they have always been very reliable and have always approached their work with high standards. I would recommend them anytime.
Description of Work: Cleaning the house every two weeks. Covers: vacuuming, dusting entire house; thorough cleaning of kitchen and bathrooms
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
MIKE P.
09/2009
5.0
house cleaning
 + -1 more
I found these folks on Angie's List. They promptly returned my call and scheduled a quote. They waited until I had gotten some other quotes and then were willing to negotiate.
Description of Work: These folks have been fantastic! They have cleaned our house on a weekly basis now for a few weeks. Their per week price is just a smidge high but their initial deep-cleaning price was very reasonable. They do a fantastic job cleaning and are very meticulous! VALUE ADD SERVICE-----Every day that they clean they first let our large Boxer dog out of his crate and outside. They put him back in when thye leave. How many cleaning companies would do that for you?! Tom says they have a big dog at home and it is no problem at all!!! WOW - THAT IS SERVICE!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Terry B.
08/2009
5.0
house cleaning
 + -1 more
They were very easy to work with. Tom came by and gave me and estimate and due to some travel arrangements I really needed a certain day, they rescheduled another client to help me on that day which worked out wonderfully. They came on the scheduled time, right on time, went right to work and were hard at it for the two hours they were cleaning. They were a joy to have in my home, and cleaned it very thoroughly in a timely manner. I'll use them again.
Description of Work: Three of them came to the house and cleaned the first and second floor including bathrooms, showers, oven, kitchen etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
AUDREY and NORMAN O.
08/2009
5.0
house cleaning
 + -1 more
Tom and Wendy Miller are great! They have been cleaning our house for more than three years. They are very responsible, punctual and reliable. They are very accomodating when our schedule requires adjusting. I highly recommend them and thank Angie's List for finding them.
Description of Work: House cleaning every other week, includes 4 bedrooms, 3 bathrooms, kitchen, family room, living room and dining room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Susan S.
08/2009
5.0
house cleaning
 + -1 more
Tom and Wendy are really great to work with. They are compassionate, caring people who take a lot of pride in what they do. They communicate well with their clients and are always willing to go above and beyond.
Description of Work: Tom and Wendy clean my 4000 sq ft home every other week.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
ERIC T.
08/2009
5.0
house cleaning
 + -1 more
I was very impressed from start to finish. My initial phone call was returned promptly, within 15 minutes. Four Season came to my house the next Saturday to give me an estimate. They were very professional and knowledgeable. After agreeing on a price they put me on their schedule for Wednesday of the next week. Upon returning home from work on Wednesday I was more than happy with their work, my house has not looked this good in a very long time. They paid special attention to the cabinets, stairs, bathroom and kitchen. I look forward to seeing them every Wednesday!
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
LISA W.
01/2009
5.0
house cleaning
 + -1 more
Wendy and her husband came for the initial quote. They were very personable and professional. They were on time for the estimate and answered all my questions. I have some rooms that only need cleaned occasionally, like the basement, and they were willing to make arrangements to do that on as "as needed" basis. The first cleaning was more expensive, as it needed more attention. However, Wendy was here for almost the entire day and it looked fabulous! Since then, they have had some unexpected personal issues this fall and despite them, they have done everything possible to keep on schedule and keep me informed, including offering to come on a Saturday. I have been VERY pleased with them, their work and their professionalism. They also continually ask if I am happy and if I have anything that I want done differently- unlike many contractors, who act like once they get your business they don't really care about your satisfaction any more.
Description of Work: They do bi-weekly cleaning of my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
JOE A.
09/2008
5.0
house cleaning
 + -1 more
The house is always well cleaned. Tom and Wendy are receptive to suggestions and are very trustworthy. We will continue to use them for many years to come.
Description of Work: Bi-Weekly cleanings of our two story house. Vacuums all carpets, mops floors, dusting, detailed cleaning in the bathrooms and kitchen plus much more.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Molly P.
08/2008
2.0
house cleaning
 + -1 more
I called this company based on the ratings on Angie's List. I received a call from Tom Miller, owner, saying that he'd come over the following week to give us an estimate and he never showed up. I didn't get a call from him at all, they weren't listed in the phone book and oddly enough, at the time I didn't even see them listed on Angie's List. Needless to say, I was not very impressed with this company.
Description of Work: I called the company to get an estimate on housecleaning.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
Response from Four Seasons Home Care
WE ACTUALLY MISPLACED HER INFORMATION AND HAD NO WAY OF GETTING A HOLD OF HER. WE CALLED ANGIE'S LIST AND THEY HAD NO WAY OF GETTING A HOLD OF HER EITHER. WE WERE FULL AT THE TIME SHE CALLED US AND THOUGHT WE WERE TAKEN OFF THE LIST OR PUT ON A HOLD STATUS UNTIL WE HAD MORE OPENINGS, BUT WE THOUGHT WE'D STILL GIVE HER AN ESTIMATE, BECAUSE WE HAD SOMEONE WHO WAS MOVING SOON. WE APOLOGIZE FOR THE MISPLACEMENT OF INFORMATION AND WOULD HOPE SHE WOULD OF CONTACTED US BACK. WE WOULD HAVE CALLED HER IF WE HAD NOT OF MISPLACED HER INFORMATION.
KAREN D.
08/2008
5.0
house cleaning
 + -1 more
I have been using them for the past 5 years. They do great work, are trustworthy and just great people!
Description of Work: Monthly house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
PATRICK B.
06/2008
5.0
house cleaning
 + -1 more
This is a husband and wife team and they are honest and trustworthy. They are always friendly and polite while they are in my home. We trust them in our home when we are not here. They do great work so I would recommend them.
Description of Work: They clean my entire home every two weeks. This includes cleaning the bathroom and the kitchen. They dust, mop, vacuum, and put things in an orderly fashion.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
JEFF S.
06/2008
1.0
house cleaning
 + -1 more
The rest of the quote - "They were very quick to reply to my voicemail and to set up a time to come out and look at our home. They also made sure to call us when they were running a little late, which I was thankful for. I was a little upset that they weren't up front with us that they may not have the capacity to add us. 2 days after they came out to look at our house they called us to say they have too many jobs and were sorry but couldn't give us a quote or add us as clients."
Description of Work: This is a quote from your web page. It's exactly what happened to us "We contacted Four Seasons to get a quote to clean our home, they did come out to give us an estimate but ultimately told us they were too busy to add us as clients."
Rating Category
Rating out of 5
professionalism
1.0
Jared B.
05/2008
3.0
house cleaning
 + -1 more
They were very quick to reply to my voicemail and to set up a time to come out and look at our home. They also made sure to call us when they were running a little late, which I was thankful for. I was a little upset that they weren't up front with us that they may not have the capacity to add us. 2 days after they came out to look at our house they called us to say they have too many jobs and were sorry but couldn't give us a quote or add us as clients.
Description of Work: We contacted Four Seasons to get a quote to clean our home, they did come out to give us an estimate but ultimately told us they were too busy to add us as clients.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
4.0
KERRY K.
04/2008
5.0
house cleaning
 + -1 more
Tom and Wendy do a great job and are very efficient. We have no complaints about the service. They are reliable and rarely change times/schedule and are very flexible when our schedule has to change for one reason or another. We have had different house cleaners over the years and this has been by far the best relationship we have encountered.
Description of Work: Four Seasons cleans our home in Fishers, bi-weekly. Slightly under 6000 sq ft, 6 BD, 6 BA. We have used them for over a year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
MING C.
01/2008
4.0
house cleaning
 + -1 more
They called me and said they got a bigger job and because of schedule conflicts they could not clean my house any longer. It was okay with me. The initial cleaning was $200 and each time after that is was $140.
Description of Work: They used to clean my house bi-weekly.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$140
BARRY J.
12/2007
5.0
house cleaning
 + -1 more
We have used them for over a year and they have done a great job for us.
Description of Work: They do a full housecleaning every other week for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
LIBBY M.
07/2007
5.0
house cleaning
 + -1 more
Wendy and Tom were professional and thorough. I was surprised they had another person with them since I was told it would be just the two of them. They were about an hour late because of a big storm, but they called to let me know they would be late. They did a good job cleaning our house. I have had other companies in so I know what to expect from a good cleaning company. They did not disappoint me. The floors were done especially well. Everything else was clean. I have no complaints. They worked with my son's nap schedule since they were late and it was thrown off. It was not a big deal at all since they worked the house in the order I needed the rooms. I was pleased. I hired them for bi-weekly cleaning.
Description of Work: First time cleaning of our home. Since we had another cleaning company who had been in our home regularly, they did not charge the big 1st time cleaning fee. They did everything from bathroom sinks/showers/toilets, floor scrubbing, dusting, and changing beds.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Window Cleaning,
Finished Carpentry and Woodworking,
Windows
FAQ
Four Seasons Home Care is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: Closed
Four Seasons Home Care accepts the following forms of payment: Check
Yes, Four Seasons Home Care offers free project estimates.
Yes, Four Seasons Home Care offers eco-friendly accreditations.
No, Four Seasons Home Care does not offer a senior discount.
No, Four Seasons Home Care does not offer emergency services.
No, Four Seasons Home Care does not offer warranties.
Four Seasons Home Care offers the following services: House cleaning, dusting, vacuuming, mopping & cobwebs,detail cleaning, one time cleaning, construction cleaning,