Clean Pro is proud to provide professional carpet cleaning services: Using an extended range of methods and tools Clean Pro LLC can guarantee the removal of various stains to give your carpet a fresh, new look. We can offer you a powerful combination of tools, cleaners and experience, a combination that always lead to satisfied and happy customers.
Business highlights
20 years of trusted experience
Emergency Services Offered
Services we offer
Carpet Cleaning, Tile & Grout Cleaning, Upholstery Cleaning, Water Extraction, Air Duct Cleaning
Description of Work: Carpet Cleaning Responded to a mailer ad for whole house carpet cleaning for $249.00. After inspection guy said carpet was extremely dirty. We disagreed on that point. House is new, carpet is two years old, there are no pets, and we don't wear shoes in the house. Guy suggested additional $100.00 upgrade. Carpet was not cleaned well enough to meet stated results. Very disappointed in product.
Rating Category
Rating out of 5
Yes, I recommend this pro
Lee L.
07/2016
1.0
carpet cleaners
 + -1 more
unknown
Description of Work: I hired them to clean my carpets and vents. The carpets are fine, but my vents are still filthy. After arguing with the manager about his techs lack of professionalism and ability to use a towel we finally agreed upon a refund for the vent services. Getting that refund has been like pulling teeth. He was supposed to write me a check and mail it, but when it didn't arrive I called him back and he had the audacity to say he's been meaning to call me. Obviously you can see where his techs learned their professionalism. I'm still waiting for the refund.
Rating Category
Rating out of 5
Melissa R.
05/2016
5.0
carpet cleaners, window cleaning
 + 0 more
unknown
Description of Work: Tree trim around perimeter of home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
THERESIA S.
02/2016
3.0
carpet cleaners
 + -1 more
unknown
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0
$75
SCARLET K L.
02/2016
5.0
carpet cleaners
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$69
Anneli L.
09/2015
5.0
carpet cleaners
 + -1 more
Very good!!
Description of Work: carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jen L.
07/2015
5.0
carpet cleaners
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$65
Shermie S.
06/2015
4.0
carpet cleaners
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
TERRY P.
06/2015
3.0
carpet cleaners
 + -1 more
unknown
Description of Work: They cleaned my carpets.
Rating Category
Rating out of 5
Yes, I recommend this pro
kevin S.
06/2015
5.0
window cleaning
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Heather M.
05/2015
5.0
carpet cleaners
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
connie A.
05/2015
5.0
carpet cleaners
 + -1 more
He was really good.
Description of Work: I used Clean PRO.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Brandi C.
04/2015
5.0
carpet cleaners
 + -1 more
unknown
Description of Work: Cleaned carpets. They were great. The deal was to clean 3 areas. We only had 2 areas, so they cleaned the hallway and two bedroom high traffic areas and did not charge us anything extra. They also added in a protector as well.
Description of Work: I bought a deal for $99 for 4 rooms of carpet cleaning, sofa & more!
Rating Category
Rating out of 5
$99
Rita & Ken R.
02/2015
5.0
carpet cleaners, floor cleaning
 + 0 more
unknown
Description of Work: Cleaned wax off wood and slate floors. Applied wax sealer to slate.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$241
Sivakumar V.
01/2015
5.0
carpet cleaners
 + -1 more
Everything went well.
Description of Work: Deep steam whole house carpet cleaning and deodorizing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
David P.
01/2015
5.0
carpet cleaners
 + -1 more
unknown
Description of Work: They did a great job and it looks great. We will definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brian C.
01/2015
1.0
carpet cleaners
 + -1 more
unknown
Description of Work: The quality of work was terrible. They made a mess in our house. I would never recommend them!
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
SYLVIA W.
01/2015
1.0
carpet cleaners
 + -1 more
unknown
Description of Work: I purchased the big deal over two months ago. I have written them several times to try to schedule the service. I received one voicemail about six weeks ago but it was like "call us back to learn about our company". No mention of picking up my rug. Now I read terrible reviews on the website.... I think companies often bite off more than they can handle with the coupons. I will be getting my money back on this one. Disappointed.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
Kevin S.
01/2015
3.0
carpet cleaners
 + -1 more
unknown
Description of Work: The cleaned the carpet in 4 rooms of the house. They did a very rushed job, left several stains in the carpet which they said they could not get out but they did not spend much time trying. Normal when we have had our carpets cleaned it takes several hours for the carpet to dry. This time it took several days.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$200
BARBARA D.
12/2014
5.0
carpet cleaners
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BOB AND CHRIS B.
08/2011
3.0
carpet cleaners, upholstery cleaning
 + 0 more
I sent an email on Sunday to clarify what we wanted cleaned - and they responded in minutes - on Sunday! Impressive. And I liked their flexibility since we had very little carpeting. The price was FABULOUS. The crew wasn't able to make the appointments on time (either the original, or the recleaning), which could have been exceedingly painful. They were an hour? late on the original cleaning and 5 hours on the recleaning on a Saturday. The crew did a great job on the carpet, and on the tops of the couches, which were FULL of cat hair. GREAT job. However, they didn't pull up the couch cushions and clean the bottoms and sides. Once they understood the issue (non-native speaker), they immediately agreed to come back to reclean, and did a fine job. I get the sense that this is a VERY new company still shaking out their processes, but at a fabulous price. If you have a bit of patience and have a lot to clean, they seem like a great bet. Not sure I want to go through it again, but may will.
Description of Work: We bought "the Angies List Big Deal", and then clarified it (the gentleman who created the deal for Angie's List is not a native speaker and meant to indicate you could add a couch cleaning OR carpeted steps cleaning, not add BOTH. We further added some additional couches, and he was very good about creatively repricing, and swapping and .... so we had one bedroom carpet cleaned, plus 12 steps, two sofas, and a loveseat.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
$175
Response from Clean Pro LLC
Hi Member. Thank you for your fair review. We are really sorry about the fact our technician (Ryan) clean only one side of the couch cushions, he didn't realize that those cushions are detachable because you had other couches that we cleaned with non removable cushions. We accepted fault on that matter and we came back soon as possible to fix the problem. We also apologize for the fact that we were late, other customers added extra work for us on that day and that caused delay for our entire day. We assure you that our company is not doing this on a regular basis and we try our best to provide quality and professional services to our customers. We really hope you will use our services again. Thank you.
CRAIG A.
08/2011
5.0
carpet cleaners
 + -1 more
Very well, started late, worked long & hard, thorough & conscientious. Ryen did an excellent job.
Description of Work: 4 rooms carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$130
Matt L.
04/2011
5.0
carpet cleaners
 + -1 more
They cleaned one (decent sized living) room and did a great job. Our carpet was so dirty I thought there was no way it could get back to the way it was originally, but it looks like new again. I'm impressed and it was only $50.
Description of Work: They cleaned our living room
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARIE K.
04/2011
5.0
carpet cleaners
 + -1 more
Polite service, ontime, and their work looks decent.
Description of Work: carpet cleaned for 3 rooms, stair landing, two staircases with carpet protector in 1 room.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Window Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning,
VCR Repair
FAQ
Clean Pro LLC is currently rated 4.1 overall out of 5.
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 9:00 AM - 3:00 PM
Clean Pro LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Clean Pro LLC offers free project estimates.
No, Clean Pro LLC does not offer eco-friendly accreditations.
No, Clean Pro LLC does not offer a senior discount.
Yes, Clean Pro LLC offers emergency services.
No, Clean Pro LLC does not offer warranties.
Clean Pro LLC offers the following services: Carpet Cleaning, Tile & Grout Cleaning, Upholstery Cleaning, Water Extraction, Air Duct Cleaning