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AB STRATEGIC TECH

Computer Repair, Computer Sales, Computer Training

About us

10% - 20% discount for Angie's List members. Call us at 317-915-1808 for fast, local service. _____ Pricing: $79/hr (Home Service) | $69/hr (In-Store Service). ____ Located inside of the Murphy CPA Group Offices behind M&I Bank.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Computer repair services, troubleshooting, virus & malware removal. New computer setup, wireless setup & security, operating system repair, laptop power jack repair. Data backup, data recovery, remote desktop support.

Services we don't offer

Home Theater Setup

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.010 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-10 of 10 reviews

David B.
03/2011
5.0
computer repair
  + -1 more
Ben diagnosed the problem and gave us options. It would have cost us $250 or so to repair because we needed a new fan and new motherboard. We opted for a brand new CPU instead for around $500. Ben looked around and recommended a unit at Best Buy that was compatible with the rest of our system. Ben then transferred our data from the old CPU to the new one. He did a nice job. I felt like he went above and beyond.
Description of Work: Our 2.5 year old Dell computer would not turn on. We took it to this vendor to try to fix the problem. Ben diagnosed the problem and gave us options. It would have cost us $250 or so to repair because we needed a new fan and new motherboard. We opted for a brand new CPU instead for around $500. Ben looked around and recommended a unit at Best Buy that was compatible with the rest of our system. Ben then transferred our data from the old CPU to the new one. He did a nice job. I felt like he went above and beyond.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Barbara K.
02/2011
5.0
computer repair
  + -1 more
went well ran into a few clitches but ben was able to work thru them
Description of Work: wifi install for office

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

B H.
07/2010
5.0
computer repair
  + -1 more
Came to my house and picked up the computers, were good to their word, and very professional. I'd use them again in a heartbeat.
Description of Work: Replaced the Power Adapter ports on two Dell laptops. These guys were the only outfit that I could find that would repair the computers (as opposed to just ordering new Motherboards).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JEFFREY GLASER F.
04/2010
5.0
computer repair
  + -1 more
I think they did a very professional job of that. I had difficulty understanding some of the computer jargon they used while working on my computer.
Description of Work: They added a hard drive to my computer and answered some software questions for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$79.65

Mike V.
02/2010
5.0
computer repair
  + -1 more
Very good. Met Ben on Friday, explained the issue, and gave him the laptop. He said he could have it back by Monday and gave me a quote of $125. I called back on Monday, he had the work completed and tested, said that we did not need a new jack and did not charge us for one (he did give me the option of getting a new jack installed if I wanted to). Since he didn't need a new part, I ended up paying $85 (with coupon) instead of the quoted $125. The same work quoted by another company was $225 and a minimum of 2 weeks. I would use this company again in an instant.
Description of Work: The DC jack of our laptop was coming apart from the circuit board. They resoldered the jack and tested it to make sure it was working correctly. It works perfectly fine now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jennifer Y.
01/2010
5.0
computer repair
  + -1 more
Called and spoke to Ben. He let me bring it in right away. He called shortly after to let me know that it seemed to be ok but I needed a new power source as mine was a fire hazard. My husband came in and Ben showed him how to replace it. Ben is a trustworthy individual that only charges you for what you need and is honest about what you don't. I will be using him for all of my computer needs from here on out. I will also have him service all of my family's systems as well.
Description of Work: Computer wasn't booting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LAURA T.
10/2009
5.0
computer repair
  + -1 more
Gentleman was very professional and knowledgeable. I subsequently purchased more memory and a new hard drive which the company also installed. I have been very satisfied with the expertise of the company and its employees.
Description of Work: My home PC was scanned for viruses, unnecessary files removed, installation of up-to-date virus software. I was advised to get more memory and a new external drive to back up data.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

John U.
10/2009
5.0
computer repair
  + -1 more
They are professional and timely. They go above and beyond. We'll definitely continue to use them.
Description of Work: They've done internet, file sharing and reporting features that were customized to our industry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John U.
08/2009
5.0
computer repair, computer sales
  + 0 more
They helped design an innovative concept that no one in our industry could even come close to. We have experienced an increase in sales over time through the internet and the web presence was a key part of our company's success. Ben and his associates are easy to talk to and are focused on completing the jobs at hand. We have used them for the past several years and will continue to use them as our company grows. It is great to have someone on YOUR side that can really see where you want your company to go and how they can help you get there.
Description of Work: We have been using AB Strategic for several years now on our computer repair, website design, website maintenance, search engine optimization, and internet guidance. Basically anything related to the computer/internet ... AB Strategic can do it! They custom designed a website for our company, and set up a maintenance program where our website can be edited at any time. They also handle all of our computer repairs/issues at an EXTREMELY reasonable price and time frame.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Response from AB STRATEGIC TECH
It has been a pleasure taking care of your technology needs for several years.The growth we’ve experienced over the years is because of customers like you, who faithfully support our business.We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve.Thanks again, for your business.Sincerely, AB Strategic Tech

MICK W.
07/2009
5.0
computer repair
  + -1 more
Ben and his staff are great to work with. They always respond in a timely manner and are more than willing to explain what they're doing, why they're doing it, and what the benefits will be to you as a consumer. No technical jargon from these guys. They make sure you fully understand their processes and reasonings. Each experience we have had has been positive and because of this we've increased our business with them. Ben and his staff deliver on their promises and because of this we highly recommend AB Strategic to everyone.
Description of Work: A trusted business adviser and friend referred us to AB Strategic in October of 2008 and since that time we have had several opportunities to work with Ben Blanco and his staff. We're glad to report we've never been disappointed. Ben and Brad have performed a variety of services in both my home and my business. From setting up our personal home computer to networking the computer system in our office, they've always made the process an easy one for us. As time has passed we have given AB Stategic additional opportunites to help in our business and have they have met and/or exceeded our expectations each and every time. We've been so happy with their work that AB Strategic is now hosting our company website and they've suggested several changes that have really impressed us and, more importantly, our customers. A few months ago Ben presented us with a business proposal, which we accepted, to take over the task of increasing our presence on the web and again we've not been disappointed. We've seen a significant and steady increase in our web traffic and as a result we're seeing an increase in business that can be directly linked with their taking over this very important task.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from AB STRATEGIC TECH
We love working with you and are honored that you select us time and time again to for your technology needs. Your continued support and and suggestions have help us grow into a better company. For that, I want I want to thank you.Thank you so much! We look forward to continuing to work with you for years to come. Sincerely,AB Strategic Tech

    Contact information

    11988 Fishers Crossing Dr. 100, Fishers, IN 46038

    www.abstrategictech.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Computer Training

    FAQ

    AB STRATEGIC TECH is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 5:00 PM

    AB STRATEGIC TECH accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, AB STRATEGIC TECH does not offer free project estimates.
    No, AB STRATEGIC TECH does not offer eco-friendly accreditations.
    Yes, AB STRATEGIC TECH offers a 10% senior discount.
    Yes, AB STRATEGIC TECH offers emergency services.
    No, AB STRATEGIC TECH does not offer warranties.
    AB STRATEGIC TECH offers the following services: Computer repair services, troubleshooting, virus & malware removal. New computer setup, wireless setup & security, operating system repair, laptop power jack repair. Data backup, data recovery, remote desktop support.
    Home Theater Setup

    Contact information

    11988 Fishers Crossing Dr. 100, Fishers, IN 46038

    www.abstrategictech.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 5:00 PM