Terrible experience. Job eventually got done, but took an extremely long time and was done sloppily. Our feedback along the way was handled arrogantly and often ignored. I paid Kenny $4000 as certain milestones were met, and I was ready to pay the remaining money even realizing that it was going to be a mediocre job at best, but he had the incredible arrogance and business deceit to demand final payment when the job was obviously not completed, evidenced by 1) a hole in the shower wall where the shower head would be (I kid you not), and 2) prudent advice from his worker (who actually was dedicated and knowledgable) that more work/testing needed to be done on the plumbing since in a prior simple test water poured out from the pipes. Tempting to go on, but I'll stop here. If you need a new bathroom, interview more contractors.
Description of Work: Putting in a new bathroom
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$6,200
Caren H.
10/2009
5.0
basement remodeling
+ -1 more
They did a really good job and were conscientious about keeping the mess down. They had some good ideas for dealing with some of the different framing situations and design issues. I would use them again in future.
Description of Work: The Finished Basement did the drywall and finished the basement. They did the electric and the plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Timothy B.
04/2009
5.0
remodeling, basement remodeling
+ 0 more
Kenny and his workers were fantastic! They did quality work in a timely manner. I would use them again and highly recommend them to anyone.
We had a great experience with them. They came and gave an estimate at a very convenient time for us. Once we decided to use them(after getting several estimates)they were able to start when we wanted them to. They were very professional and courteous throughout the whole process. On a daily basis, they entered and exited our basement by climbing down a ladder into our window well and through our window. They never disturbed us the entire time. Their quality was great. We highly recommend them to others and would use them again.
Description of Work: They took our unfinished basement and completely finished it, creating a TV Theater room, bedroom, full bathroom, recreation room and storage rooms. This included walls, ceilings, flooring, electrical, plumbing and finishes.
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Service Categories
Basement Remodeling,
General Remodeling,
Plumbing,
Flooring Sales and Installation,
Electrical,
Drywall
FAQ
The Finished Basement LLC is currently rated 4.5 overall out of 5.
Yes, The Finished Basement LLC offers free project estimates.
No, The Finished Basement LLC does not offer eco-friendly accreditations.
No, The Finished Basement LLC does not offer a senior discount.
No, The Finished Basement LLC does not offer emergency services.
No, The Finished Basement LLC does not offer warranties.
The Finished Basement LLC offers the following services: Finish basements including wetbars, bathrooms, bedrooms.