Wayne's Appliance & Electronic

We've remodeled our kitchen a year ago and now we bought our new appliances for the kitchen. I did most of the remodeling work I had another company then put the cabinets in and the countertop. Their service was excellent. The salesperson was very helpful she was through all kinds of appliances and listened. We told her what we were looking for and what we wanted and she recommended things and helped us look online and showed us stuff they had a display for.

I received a defective refrigerator. I contacted Wayne's within 30 days of receiving the item. They did not help with a replacement or a refund. I purchased a GE refrigerator from Wayne's. It makes loud noises every time it turns on. I contacted customer service about the possibility of returning or exchanging the item. I was given GE's number. I called GE who sent out a repairman on 12/2/14 who merely looked at the unit, called GE, and reported the issue and left. I then contacted Wayne's back on 12/3/14 and was told the GE rep would be contacted, and I should hear back by 12/5/14. When I had not heard anything by 12/12/14 I contacted Wayne's again. On 12/13/14, the issue was handed over to customer service who was supposed to contact the GE rep. As of 12/24/14 I had not received any help. I contacted the better business bureau who sent 2 separate letters with the complaint asking for correspondence. Wayne's never responded. If you are looking for appliances, go with a company that stands behind its products. Make sure that if you are an unfortunate one who gets a lemon, you will be able to return it or receive a replacement. Lowes, Home Depot, and Best Buy have return policies. I wish I would have chosen one of them.

They did an outstanding job. I would recommend them to anyone.