Brian Elpers, who is one of the owners, worked on my leaking waterfall/pond. It is still leaking. He would not fix it. I took him to small claims court and won the case.
Description of Work: I have a waterfall/pond that was leaking. Brian Elpers worked on my leaking waterfall/pond.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$3,000
Linda C.
07/2014
1.0
landscaping
+ -1 more
Summer of 2010 I contacted Ryan Elpers of Kraft Nurseries regarding repair of my water garden leak, it was to be done in the fall. In mid November day came to repair my pond, the temperature was 38 degrees. The second day was the same but with one inch of rain. They came without all of the needed equipment which I ended up providing. I paid the pond bill of approximately $3000.00 and 10 days later, Thanksgiving Day, the water level had fallen to almost half. They did not respond to phone calls or letters. All winter two hours of water needed to be added every other day as well as the expensive chemicals. November 7, 2011 in Vanderburgh County Small Claims Court I received a settlement of $1593.31. Cause #82D06-1108 SC-08489.
Description of Work: Summer of 2010 I contacted Ryan Elpers of Kraft Nurseries regarding repair of my water garden leak, it was to be done in the fall. In mid November day came to repair my pond, the temperature was 38 degrees. The second day was the same but with one inch of rain. They came without all of the needed equipment which I ended up providing. I paid the pond bill of approximately $3000.00 and 10 days later, Thanksgiving Day, the water level had fallen to almost half. They did not respond to phone calls or letters. All winter two hours of water needed to be added every other day as well as the expensive chemicals. November 7, 2011 in Vanderburgh County Small Claims Court I received a settlement of $1593.31. Cause #82D06-1108 SC-08489.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,600
Douglas H.
08/2013
2.0
landscaping
+ -1 more
Well, It didn't go. That is the problem. I never received and estimate. After 3 weeks i got back around to it and contacted them. I left a message with the receptionist to have them get a hold of me so i could review the estimate and we could start to move forward. Nothing. I received no further contact from them, I called and left a voice mail, and still have received no contact from them what so ever. It is a shame, the gentleman who came out to my house seemed to be very knowledgeable about his craft and quickly seemed to grasp my goals and shape them into a much clearer picture than i had put together. However, it would seem that my project was not important enough, perhaps not showy enough to warrant proper attention from them.
Description of Work: On July 9th, I had the contractor out to my house to get an estimate on work to be done on my yard to include, releveling the yard, reseeding the lawn, relaying the walkway to the front door, the brick porch/area, and the fire ring. Also work was to be done on the front flower bed and to create a garden in the back yard. The man was quite through and took measurements, made sketches of the area and the desired work to be done. We discussed working it through in phases and how that might look scheduled out over the fall, early winter and just before spring time. He told me I would have an estimate in the mail by tuesday. I also gave him my personal email address to forward it to me, as i would be out of town the next week.
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Service Categories
Landscaping,
Greenhouses/Nurseries
FAQ
Kraft Nursery is currently rated 1.1 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
No, Kraft Nursery does not offer free project estimates.
No, Kraft Nursery does not offer eco-friendly accreditations.
No, Kraft Nursery does not offer a senior discount.
No, Kraft Nursery does not offer emergency services.
No, Kraft Nursery does not offer warranties.
Kraft Nursery offers the following services: Nurseries-Plants & Trees,Landscape Designers & Consultants,Backflow Prevention Devices & Services,Landscape Contractors,Stone Products,Sprinklers-Garden & Lawn, Installation & Service