pool cleaners, fireplaces, gas logs, swimming pools
+ 2 more
I want to thank you for the horrible customer service and poor PROFESSIONALISM from your owner Tina. As she called me liar and hung up on me like a teenager. Also your inadequate ability to fix my gas log after 2 attempts and still charging for the poor service, then sending me to Bassemier's Fireplace. The owner Tina took NO accountablilty for their work. I wouldnt allow Tina or Steve in my house again and they will NEVER get another from me ever again. I have posted this on my Facebook, Twitter,Pintrest accounts and have copied all my friends and family. I have also posted a review with Yellow pages and Angies list. This was the worst display of professionalism and customer service that I have ever been involved with. I WILL NOT RECOMMEND FIREMASTER OF EVANSVILLE FOR ANY SERVICES FIREPLACE,POOLS OR ANY SERVICE THEY PROVIDE!
Description of Work: called them to fix my gas log!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$200
Lynne W.
11/2015
5.0
swimming pools
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Steve H.
04/2014
5.0
swimming pools
+ -1 more
We can recommend Firemaster because they put our pool in, and we are very satisfied. They were knowledgeable about what they did. They answered any questions we had. They cleaned up their mess. We did not have to do anything. Everything was done to our specifications. The site was perfect. I cannot think of anything that was not good about their installation. For the pricing, I imagine you can get cheaper.
Description of Work: Firemaster Inc. installed our pool.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
kevin K.
10/2013
4.0
pool cleaners, swimming pools
+ 0 more
They got me in earlier than scheduled in a very busy part of the season. The installers showed up early and got right to work. They were very quick and professional I was swimming the same day
Description of Work: Sold and installed an above ground pool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Still browsing? Check out these Angi Certified Pros
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool Sales Construction and Installation,
Pool and Spa Service,
Gas Logs,
Fireplaces,
Glass and Mirrors
FAQ
Firemaster Inc. is currently rated 3.2 overall out of 5.
Sunday: 12:00 PM - 5:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
Firemaster Inc. accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Firemaster Inc. offers free project estimates.
No, Firemaster Inc. does not offer eco-friendly accreditations.
No, Firemaster Inc. does not offer a senior discount.
No, Firemaster Inc. does not offer emergency services.
Yes, Firemaster Inc. offers warranties.
Firemaster Inc. offers the following services: Swimming pools, spas, fireplace equipment and accessories & supplies.
Do not install products purchased at places other than Firemaster