Reviews
3.02 Reviews
Showing 1-2 of 2 reviews
Stephen C.
09/2016
heating & air conditioning/hvac
+ -1 moreFound Problem and Fixed
Description of Work: Air Conditioner
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Yes, I recommend this pro
Gary B.
03/2010
heating & air conditioning/hvac
+ -1 moreAVOID this man! He only cares about taking as much money from you as possible! He quoted me $35/hr over the telephone and then charged me $75/hr. He also had the nerve to charge me for 3 full hours even though he was only here 2.5 hr. I was so shocked at first that I paid what he asked ($225). I then emailed him later to ask and he claimed I simply "misunderstood" his hourly rate. Sorry but $75/hr doesn't sound anything like $35/hr. He refused to make any concessions on the bill, and even refused my simple request to charge me for the exact number of hours he was present (2.5 instead of 3.0). Overall, the man is pleasant, professional and punctual. However, he obviously cares ONLY about taking as much money from a customer as possible, even at the expense of losing future business. Not a very smart business tactic, obviously. BTW: He never did find the cause of the furnace problem, although he did speculate on a few possibilities.
Description of Work: Inspected and troubleshot my furnace for an intermittent problem.
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$225
Contact information
7018 Pinehurst Dr, Evansville, IN 47711
Licensing
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Service Categories
Heating and Air Conditioning
FAQ
Don Merle is currently rated 3 overall out of 5.
No, Don Merle does not offer free project estimates.
No, Don Merle does not offer eco-friendly accreditations.
No, Don Merle does not offer a senior discount.
No, Don Merle does not offer emergency services.
No, Don Merle does not offer warranties.
Contact information
7018 Pinehurst Dr, Evansville, IN 47711