Champion Carpet Cleaning

I called and made the appointment to get 2 rooms and entryway done. I asked for a ballpark figure on what it would cost. He told me probably around $180 because I have bad pet stains. He told me to be sure to take anything out from under the bed as his equipment could reach quite far. He also told me it would take about a half day for carpets to dry. He arrives and measures my rooms. Tells me it’s going to be $235. He measured one room from the window alcove as if it ran the entire width. Also didn’t subtract for furniture because he absolutely did NOT even attempt to clean under the bed. I know this because of a) it was not SOPPING WET as the rest of the carpet. I went upstairs while he did the carpet. 45 minutes later he lets me know it’s done. Firstly, the carpet was so wet that it soaked the bottom 1.5 inches of my jeans. Secondly, it looked as if he hadn’t even touched the high traffic areas from the doorway to the living room. High traffic areas in the bedroom looked like they had barely been touched as well. To his credit he did redo those areas. And they look better than they did but he started commenting that my carpet was at least 10 years old (it is not but is is a cheaper quality than I would like). Kind of like he was trying to blame me for his poor workmanship. I turned the heat up to 75 and put fans in both rooms and it still was a full 24 hours before the floors were dry. So if you want someone to 1) overcharge you 2) do a job that you have to stand over them like a child to get it done properly and 3) leave your carpet so wet that it may damage your subfloors then try him out . All I can say is he must have a lot of Facebook buddies doing reviews for him because he definitely does not do 5 star work.

I paid him $100 to clean my dryer duct because it was taking a long time to dry my clothes. He used his machine and claimed it was all clear but no improvement what so ever with my clothes drying. I even called someone to come look at my dryer and was confirmed nothing was wrong with my dryer. I then went in the crawl space and took the dryer duct loose. What did I find??? 8 feet from the exterior wall where Marcus cleaned was a huge clog. He didn't clean out the duct all the way. When he pushed his hose in through the vent. He stopped once he hit the clog instead of pushing through and cleaning it out. $100 wasted plus another $69 to the appliance repair man instead of just cleaning it myself from the get go. I sent him pictures of what I found and he only made excuses and denied me a refund. He did offer to give me a coupon for another service but I don't trust him.

Marcus did an amazing job! The house smelled fresher immediately and he was able to remove stains that the leading franchise cleaner never even got close to getting out! He was on time, pleasant, well-informed about his products and the results we could expect. I felt it was a little pricey at first, but considering I didn't have to have him come back to work on stains, I believe it was worth every penny.

Marcus Vazques - owner - came out and cleaned my dryer vent. It had not been cleaned for 12 years so this was no easy task but Marcus would not give up until the job was done completely and to his and my satisfaction. Very professional. I will call him when I him when I need my air vents cleaned,