Hamilton County Lawn Care LLC

I have the best lawn in the street. They come and apply it on my yard, and the first year they did it was in 2013. They are really good about adjusting when they coming based on the weather. If it has been dry, they will come when it is about to rain, so the granules would not just sit on the yard. They have been very good about getting on the right parts of the yard, and when the weather is good. They are good about sweeping the driveway when it goes on it. They know that I have young kids next door, so they put a flag so people who have kids or are walking their dog will not go on the yard. I think that is great. I will get a bill from them for the year in February. They give me a discount for doing it that way too. The cost and quality is fantastic. I had a weed popping up one day, and I called and asked them to look at it before the next time they come, and he came the very same day, and the weed was gone. They are 10 times better than I expected.

They did a superb job and I'm using them again in the fall. I didn't have to be there to supervise at all. They couldn't have doen a better job if I had been there in person.

I have asked for a refund, as it is now 7/16 and I have not been able to get them to schedule the services. On 6/7, Hamilton let me know that they could not provide the services until the last week in June. I responded via messaging in Angie's List that the last week in June was fine with me. I asked for a specific date in that week and Hamilton responded that it would be that week. They did not show up that week, so I reached back out on 7/6 to see if I could get it scheduled. Hamilton responded that they would contact me on Monday, 7/7. I did not hear from them. On 7/16 I called the Angie's List customer service number to ask for a refund. I thought the price was great, but I would have wanted the services to be delivered sooner and with an easier and confirmed scheduling. Updated: Hamilton reached out to me after my first review, and it seems we miscommunicated on the scheduling of services. They came out the next day, did the services, and did a great job. I had them do some very heavy weeding, trimming of shrubs and the like. I revised my ratings. I would use them again, but I would be more clear with them on scheduling a date.

I did have some difficulties getting scheduled. I had communicated with Hamilton via email within Angie's List, as I am very busy. Once I requested a refund for the services, Hamilton reached out to me and scheduled me immediately. Bill was very apologetic. The services are being performed today. I would just make sure you're clear on scheduling and likely you should call directly versus emailing/messaging.

The job was done carefully and it looks great

The service never happened. My job was originally to occur the last week of April and never occurred. I called, and Bill (the owner) gave me some excuse (same excuse he gave me the year prior when he did the mulch install) and said it would be rescheduled for May 7th or 8th. He never showed or called. I called him the following Monday and got more excuses. He said it would be rescheduled for May 15th or 16th. He never showed or called. I called him the following week and he stated it would be done May 24th or sat May 25th. He never called or showed up. I have since called him on 3 different occasions and left voice mails for him to call me and have yet to receive a return phone call. Very unprofessional and I would never use or recommend Bill again for any of his services.

I don't know what to say. Their rep met me at the appointed date and time. We had a pleasant tour of my yard and discussed my goals, his philosophy of landscaping, and the wisdom of a phased approach. I believe I gasped when he threw out an estimate of $10,000 for an initial phase and probably stammered a bit. He promised to follow-up and took my email but never sent me anything. When I provided the same information in response to an Angie's List survey, the owner of the company responded that they were booked for the season and I should request a refund. Hence, my completion of this form. I found the experience frustrating and disappointing.

The service went well. They completed the service within the 8 hour time frame. They removed some landscaping materials we did not want. They mostly just removed unwanted landscape. They also removed debris which was an additional fee. Scheduling was a bit difficult at first; however, after that was resolved everything went smoothly.

He came out and we talked. He said he would come back and take pictures and come up with the consultation part. He was supposed to be out on Friday or Monday. When I called today, the owner said that he quit on Friday and he was the only designer there.

We purchased a Big Deal, and I was impressed with the fast response time following the purchase considering how hectic things get when deals run. Our job was scheduled for a day within a couple of weeks of purchase. A few days out I received a call and was informed that the person who had worked with us on scheduling and details had suddenly walked out, leaving little to no information about our job (or any others). Despite this, our work date was not at all delayed--I simply needed to fill someone else in on what we needed to have done. On the agreed-upon date 3 men arrived a few minutes early, fully prepped to do what we'd asked for. They were polite and professional, and completed everything we'd laid out for them in the amount of time they had. The beds look great, and we're very happy with the results. We'd definitely use them again in the future.

Very satisfied with the results. the lawn was in terrible shape . The weeds died and a new lawn was established after a few weeks.we will continue to use Hamilton county lawn care in the future.

We notified them on 12/21/13 that our front lights were not working. We were told that the breaker had been tripped and just had to be reset. When we returned home from being out of town on 12/28/13, our front lights were still not working. We also tried resetting the breaker but to no avail. We reported the incident but the person who claimed to have come out to fix it continued to state that there was no problem even though our front lights had not worked from 12/21/13. Due to the fact that the holidays were over, we decided not to pursue the issue. We received an email on 1/23/14, apologizing for the fact that our Christmas decorations had not been taken down and that we were on the top of the list to have this completed. On 2/3/14, our Christmas decorations (lights in front, lights in back and garland on house) still had not been taken down. I called our contact and explained that while I definitely understood the issues with the cold, that I felt there had been ample time to take down our Christmas decorations and that it was getting to be an embarrassment for us in our neighborhood. Our contact sent me a email later that day stating that he had contacted his boss, Bill Labinowicz, and that our Christmas decorations would be removed the next morning (Wed 2/4). When we returned home on Wednesday evening, our Christmas decorations still had not been removed so I contacted Bill Labinowicz directly. Mr. Labinowicz was extremely rude, unprofessional and verbally abusive to the point that I had to disconnect the call. We have spent over $20,000 with Hoosier Gardner/Hamilton County Lawn Care in the last year, HAD plans to spend between $10,000 - $15,000 on new landscaping this year, and clearly have a legitimate complaint in the fact that our Christmas lights that we spent $900 to have put up have not worked correctly since 12/21/13 and still remain up as of 2/4/14. Since we were specifically promised that the lights would be removed Wednesday (2/4) morning, I can only assume that Mr. Labinowicz has absolutely no ethics or morals when it comes to backing his people's commitments to their customers. We have since canceled ALL of our services with Hamilton County Lawn Care and hired someone else to remove our Christmas decorations. Mr. Labinowicz's extreme lack of professionalism and his verbal abuse was unwarranted and very inappropriate. Due to the nature of Mr. Labinowicz's communication, we will also be filing a complaint with the BBB and the Noblesville Chamber of Commerce.

Very positve . Responded quickly . Gave great advice about my lawn and trouble areas. They were very helpful and I would most definitely call them again . Did a great job!

Answered my call promptly, promised quick return on aeration service and delivered on time and at quoted price. Will use again!

Lawn looks great even after a hot, dry spell this summer.

Went well except for slow response to get arranged.

They are one company under a huge umbrella of another company. They have different divisions. They had some delays due to weather and scheduling was difficult. For the majority, everything turned out great and they always communicated with us and we were really happy with what they did.

Other than a small miscommunication as to whether it would be am or pm arrival, they arrived as scheduled, worked hard, and did a very nice job spreading lots and lots of mulch around lots and lots of bushes and flowers.

They did the last of five applications in late November, and my yard survived the drought better than most with less water than many had put on their yards. I will use the company again and recommend it wholeheartedly. I had tried to do the weed killing and fertilization myself, but this process taught me to leave it to the pros.

Aeration was very good. We agreed that the slit seeding was to be done in the front yard only. I thought the seeding was kind of haphazard, but overall, with the fertilizer and good soil moisture, I believe the grass will be better than ever next spring. I am disappointed that the chickweed was not controlled, but it was fall, the weather was cool, and there will be an opportunity to kill the chickweed in the spring. They will have an opportunity to get my lawn looking good next spring, and that's the bottom line. Ryan is excellent to work with and I recommend him to anyone looking to have this kind of work done.

This is a great company - I called yesterday, then came out today and did the service. Gave me the same price as last year. I highly recommend them!

Hamilton County Lawn Care has been wonderful. They always answer or return my phone calls promptly and are out to do the service/work very quickly. Very professional and my lawn looks great! I plan to continue to use their services in the future.

The first time they came over, I actually took off work so I could be here when they started. They ended up leaving early because it was too hot for them. This was a turn-off right away, but I needed the work done. They ended up coming back a second time to do the work and this time they left a lot of the work unfinished. A lot of my bushes and trees were left untrimmed, and they didn't even mulch the entire area that needed mulched. After they left, I ended up talking to the manager and he said that shaping the bushes by the deck wasn't on the list of things I wanted them to come back and finish. The thing is, they never did that work in the first place. I would think with a landscaping company, I shouldn't have to follow them around to make sure everything was trimmed. After 3 visits, the work still has not been completed. This job was way too expensive for the amount of work that was done. I will not be using them again.

I am very impressed with this company and would recommend them highly to anyone! We had been getting the run around from another company about getting our lawn aerorated. I called and spoke with the owner Bill. He was very pleasant and professional. He had his representative Ryan call me later that day with a quote. The aeroration was done in just over 24 hours - when we had been waiting well over 6 weeks on the other company! And the cost was about $30 less. We will be using them again in the future - thanks!

Initial contact was made with the company in early March to discuss the project with a goal of completion by May 15 and in no event later than June 12. The quality of the work for the most part was good but follow through has not been acceptable...we are still waiting for items that were not completed properly to be fixed which includes some issues with the stone work and a fungus on three dogwood trees. It's now mid-July. There was a disconnect with the landscaping team...no one "owned' the enitre job, although I didn't realize that until late into the project, which created unmet expectations. Additionally, they have issues with the billing system....the detail didn't agree with the total invoice amount and the description for some work was wrong...very difficult to understand!