HANDBUILT WOODWORKS

By the way, this is the edited version ? I left out all the numerous dates and times I tried to get this guy to come clean and deliver what he promised. I just want to forewarn one and all. ... Instead of delivering what was promised in writing, Quintana utterly failed to deliver ? despite numerous attempts to get him to deliver ? and countless opportunities to do so. I have been patient beyond any reasonable expectation over the course of 2 years! He offered every conceivable manner of reasons why: he had a house fire (not in his shop), his wife left him, on and on and on. There was always some "reasonable" (and highly convincing) "reason." Sure these things may?ve happened BUT in 2 years he could not find the means to make it go right ? when he had zero out-of-pocket expense as my down payment more than paid for all the materials? DAMAGE OF MY PROPERTY: Tom Quintana damaged my property in the process of ?delivering? the only one of nine of these so-called ?products,? a unit of cubbies. When we initially discussed the job, Quintana stated that he would remove the windowsills ? but finish them off nicely with wood as part of completing the cubbies installation. He did not do this. Instead, he ripped out seven wood windowsills ? and left them that way, as rough, torn-out wood. (will try to submit photos.) FLAT FILES: These are a standard, commercial item available for an art studio. I had planned on buying them commercially. Tom Quintana, upon seeing the plans I provided for the requested quote, offered to also handle these for the same price as I could get commercially at the time, thereby saving me time (in assembling the commercial units myself), claiming he could competently deliver six 10-drawer flat file units. That sounded good, in theory... Oct 2008: Contacted Quintana, insisting that the flat files be delivered. Explained that the counter space that the flat files created was sorely needed for four paintings that had been commissioned. Quintana?s solution that became a problem: Quintana delivered an incomplete product: Six Flat file units with NO DRAWERS ? and a false assurance that this would be installed within a reasonable time thereafter. (All six units were also never connected for a ?stable work surface? per contract.) No drawers/completed flat files were ever delivered. In fact, after a multitude of insistence on my part and having to threaten him with legal, Quintana finally did come out on June 25th, 2010, taking OUT one of the six empty units ? claiming he needed to ?re-work my drawer and layout plan? ? demonstrating his lack of proper carpentry planning and incompetence ? promising to return. He never returned. TAKING SOMEONE'S MONEY AND NOT DELIVERING WHAT WAS PROMISED IS JUST LIKE STEALING: Since then, Quintana never answered any emails, voicemails, mail ? despite attempts to communicate by all three methods. He left me no choice: Due to Tom Quintana?s non-delivery and failure to fulfill contract, I now had the distasteful task of having to take him to Small Claims Court for breaking of contract, non-delivery of goods, faulty work and damage to my property. He didn?t even show up and when I presented complete evidence, the judge ruled in my favor. Now HE owes ME $6000. Oh yeah, he never returned my house key, either. If you run across Tom Quintana, "Quintana Handbuilt Woodworks" or "Handbuilt Woodworks": RUN in the opposite direction!! I am telling you this because I never want anyone else to be taken in by this guy. He took $6,000 of my money and delivered nothing but false promises, lame excuses, problems, frustration, added time galore and turbulence in return. And he did this to a really nice person who offered him the understanding and patience of Job. Just imagine what it is like to day-in and day-out to walk into an incomplete sunroom studio ? while you are also out $6000 for the "privilege" of such a view ? a "privilege" that certainly is NOT one. THAT is Tom Quintana's "product" that I have stared at day after day. (Update: Now my husband needs a $6000 medical procedure that our insurance doesn't cover. Sure would be a help if Quintana would have at least been honest enough to refund my money. I could use it to help my husband. Lesson: When someone rips off someone, there are consequences. People do suffer in one way or another from such harm.)