A ROYAL FLUSH SEPTIC SERVICE

Professional service, got the job done quickly and with no fuss. I'll use them again.

I called yesterday around 430 pm. Septic alarm had gone off, and while the plumber was on the way, I wanted to also get the tank pumped in case that was the problem. (It hadn't been pumped since I bought the house). They called back right away, were here at 830 am this morning. The guys were friendly and professional, as well as good-natured about my difficult driveway. They're leaving now, job done, Awesome!

After calling several others, A Royal Flush responded immediately and actually sent a truck out the same day!

No problems

did the job!

They were able to come out right away.

Great. I met the guy at our cabin. He beat me there and had found the buried tank already and was digging to access it. He was a good guy. He gave me advice for other contractors in the area.

The driver tried to back up our driveway and spun the rear tires on the large truck. The spinning tires threw stone and made cavities in the driveway. The driver got the cab of the truck into the ditch opposite the entry to our driveway. The truck was blocking a car that was going to our neighbor's house on the lane past our driveway. Our neighbor, who has heavy logging equipment, and his son-in-law helped the driver get the cab out of the ditch. The driver told me I was not nice for pointing out that our driveway had been damaged. He said he was concerned that if he drove the truck further onto our property and caused more damage that I might say or do something that would cause him problems or difficulties. He said he was going to take his truck and leave, which he did. (He and the other man who was with him did use shovels to replace the gravel before they left.)

unknown

unknown

unknown

He was prompt and got here when he said he would get here. He was fast and efficient. He was also friendly.

unknown

They were fine. They came out and the weather was pretty bad. We live on a slope of a hill and they had to run hose quite a ways to get to it. I had them check again because we had some additional problems, and it was fine. They did fine. They were here when they said they would be.

We had an emergency on a weekday morning. Septic tank was completely full. They responded to our call within an hour, performed the service promptly. Pleasant to work with. We would highly recommend them, and will use them again in the future, hopefully on a regular basis rather than an emergency basis!

They did a great job. I would use them again.

He has always been very prompt. If I can’t I guess like there is an answering service through the receptionist and I get a call back very quickly from the owner and he is the main guy that’s always comes out. Prices are very reasonable. He has made some really exceptional referral like service that he doesn’t like I needed to have risers for my septic so that it would not be dug out every time and he was able to connect the foot with someone that could be bad and just give a good referral. His work has always been done well. We have a few emergency calls and actually I think one might have been for a holiday and he was out and take care what need to be done and again the prices were very reasonable.

I called Royal Flush last week and talked to them about what I needed and my concerns. Just bought our house a few years ago and didn't know exactly where the septic was and have a wet spot in the yard. I told them I would call them back when I got back into town, they called me back first, which I thought was awesome. They kept me in mind all week. They came out the next morning from Ellettsville to Coal City, and found the septic, dug it up right at the lid ( how did they do that? ) cleaned it out, showed me there was a small problem and said I "should" not had to, get it fixed. I asked if they could do it while they were here. They didn't have what was needed to fix it with them but the went through my garage, barn and other things to find what they needed and fixed it for me. Told me on the phone the week before that it was $275 for the pumping and $45 per...... foot they had to dig......... they spent a lot of time finding and putting together what was needed to fix what they had found and still only charged me a total of $340...... YES I will call them again if I need any thing and I highly recommend them. Great guys. .......... Thank you so much

Came out on short notice and in the pouring rain. Great job!

The were quick to get out and check things and called right away to assure me that everything was okay with my pump and septic system. They also provided me with a referral for installation of a new alarm, if needed.

No problems. I would be happy to call them the next time I need their services.

Overall this was a very professional, courteous and knowledgeable company. I explained I found them on Angies List and had called a plumber first (also from your list) that suggested I have the septic pumped first. Royal Flush had not heard about Angie's List and was pleasantly surprised to learn they had good feedback. When they discovered it may be plumbing related they asked if anyone had referred me to them so they could send the business back to them. They were not recommended so they were glad to do the extra job for me. I am very satisfied with the price and service.

He is younger man that usually gets me in as soon as he can. I could not get hold of the other company. I called Royal Flush and he had seen the owner out in his garden, he did not want to come and empty my tank.